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Veterinary Csr Jobs (NOW HIRING)

Wild West Veterinary Group PLLC

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Veterinary Client Service Representative (CSR)

Marquette, MI · On-site

$16.50 - $18/hr

We're searching for a Veterinary Client Service Representative (CSR) who can juggle phones, triage urgent calls, and keep our Cornerstone schedule running like clockwork--while delivering Fear Free ...

Wild West Veterinary Group PLLC

Be Seen First

Veterinary Client Service Representative (CSR)

Marquette, MI · On-site

$16.50 - $18/hr

We're searching for a Veterinary Client Service Representative (CSR) who can juggle phones, triage urgent calls, and keep our Cornerstone schedule running like clockwork--while delivering Fear Free ...

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How much do veterinary csr jobs pay per hour?

As of May 31, 2026, the average hourly pay for veterinary csr in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Veterinary CSR, and why are they important?

To thrive as a Veterinary Customer Service Representative (CSR), you need strong communication skills, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with veterinary practice management software and appointment scheduling systems is typically required. Compassion, patience, and problem-solving abilities are crucial for managing client concerns and supporting pet owners during stressful situations. These skills ensure efficient clinic operations, positive client experiences, and the smooth coordination between veterinary staff and clients.

What are some common challenges Veterinary CSRs face when balancing administrative tasks with client communication?

Veterinary Customer Service Representatives (CSRs) often juggle multiple responsibilities, from managing appointment schedules and billing to answering client questions and handling emergencies. One common challenge is maintaining empathy and professionalism during stressful or emotional client interactions while ensuring that administrative tasks are completed accurately and on time. Strong organizational skills and clear communication with both the veterinary team and clients are essential for managing these demands effectively. Many CSRs find that setting priorities and collaborating closely with veterinarians and technicians helps them navigate busy days more smoothly.

What are Veterinary CSRs?

Veterinary CSRs, or Client Service Representatives, are the frontline staff members at veterinary clinics and hospitals. They handle client communications, schedule appointments, process payments, and provide support to both pet owners and the veterinary team. Their primary role is to ensure a positive experience for clients and their pets by managing inquiries, assisting with paperwork, and maintaining accurate patient records. Veterinary CSRs play a crucial role in the smooth operation of a veterinary practice.

What is the difference between Veterinary Csr vs Veterinary Receptionist?

AspectVeterinary CsrVeterinary Receptionist
CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service experience
Work EnvironmentFront desk, client interaction, administrative tasksFront desk, client interaction, administrative tasks
Employer & Industry UsageVeterinary clinics, animal hospitalsVeterinary clinics, animal hospitals
Common Search & ComparisonCustomer service roles in veterinary settingsReceptionist roles in veterinary clinics

Both Veterinary CSR and Veterinary Receptionist roles involve front desk responsibilities, client communication, and administrative tasks within veterinary clinics. While the titles are often used interchangeably, Veterinary CSR may emphasize customer service and client relations, whereas Veterinary Receptionist focuses more on administrative duties. Both positions require similar credentials and work environments, making them closely related in the veterinary industry.

More about Veterinary Csr jobs
What states have the most Veterinary Csr jobs? States with the most job openings for Veterinary Csr jobs include:
What job categories do people searching Veterinary Csr jobs look for? The top searched job categories for Veterinary Csr jobs are:
Veterinary Csr jobs near you
Infographic showing various Veterinary Csr job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 92% Full Time, 5% Part Time, 1% Temporary, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Veterinary Customer Service Representative

Veterinary Customer Service Representative

East & West Animal Hospital

San Marcos, CA • On-site

$20 - $24/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Company Description At East & West Animal Hospital, we combine the best of Eastern and Western veterinary medicine to provide compassionate, whole-pet care in a collaborative and supportive environment. From urgent care to holistic therapies, our team focuses on treating the root cause of illness while also supporting each patient's physical, mental, and emotional wellbeing. Our team is passionate about building meaningful relationships with clients and empowering pet owners through education and collaboration.

We're looking for a Veterinary Customer Service Representative who is eager to grow, loves client education, and is passionate about delivering high-quality, personalized client care. If you thrive in a fast-paced environment and want to be part of a team that values empathy, teamwork, and innovative medicine, we'd love to meet you! Our hours of operation are: Monday - Friday: 8:00 AM - 6:00 PM Saturday: 8:00 AM - 4:00 PM Closed on Sundays To learn more about us, click here!

Job Description Job duties include, but are not limited to: Maintain the visual appeal of the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes. Must be able to withstand unpleasant odors and noises.

May be exposed to bites, scratches, animal waste and potentially contagious diseases. Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development. Qualifications We're Looking For: Minimum 2+ years of veterinary receptionist experience preferred.

Some previous veterinary assistant experience is preferred, but not required. Previous experience utilizing Avimark is a plus, but not required. Coverage of some Saturday shifts are required for this position.

Compassionate, calm team player with a positive attitude. Exceptional multitasking abilities and strong communication skills. Highly organized with excellent computer proficiency.

Self-motivated, with a desire to continuously learn and grow in your role. Ability to handle emotionally charged situations with professionalism and resilience. Excellent written and verbal communication skills, especially in difficult or emotional circumstances.

Comfortable working in a veterinary environment-must not be squeamish. Ability to adapt quickly to changing situations and manage multiple priorities effectively. Additional Information Pay Range: $20 - $24/hr.

depending on level of experience. We offer our staff: Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) Employee Assistance Program Paid Vacation and Sick Time for ALL Employees Paid Bereavement Program Paid Parental Leave Program Competitive Compensation Continuing Education Allowance (applicable to licensed employees) Tuition Assistance Program Access to a CVA/CVT/CVPM Partnership through Penn Foster Career Development Opportunities Referral Bonus Program for most positions! Additional Benefits May Also Be Available (i.e.

Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc) *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. *Note - some benefits may only be available to or vary slightly for full time employment status vs part time status. For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit: Employment Type: Full Time Salary: $20 - $24 Hourly

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