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Veterinary Customer Service Jobs in Ohio (NOW HIRING)

Community Veterinary Partners

CSR

West Chester, OH · On-site

$15 - $17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Veterinary Customer Service Representative Well-established companion animal practice in West Chester, Ohio looking for full time Veterinary Customer Service Representative. We are seeking a ...

Community Veterinary Partners

CSR

West Chester, OH · On-site

$14 - $17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Well-established companion animal practice in West Chester, Ohio looking for full time veterinary Customer Sevice Representative. We are seeking a compassionate, enthusiastic, and dedicated team ...

AmeriVet Veterinary Partners

Customer Service Representative

Lima, OH · On-site

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a veterinary professional at AmeriVet, you can expect the freedom to do your best work with the ... To provide an exceptional experience, a CSR manages appointments, answers calls, processes patient ...

Amerivet Services LLC

Customer Service Representative

Lima, OH · On-site

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a veterinary professional at AmeriVet, you can expect the freedom to do your best work with the ... To provide an exceptional experience, a CSR manages appointments, answers calls, processes patient ...

AmeriVet

Customer Service Representative

Lima, OH · On-site

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a veterinary professional at AmeriVet, you can expect the freedom to do your best work with the ... To provide an exceptional experience, a CSR manages appointments, answers calls, processes patient ...

Amerivet

Customer Service Representative

Lima, OH · On-site

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a veterinary professional at AmeriVet, you can expect the freedom to do your best work with the ... To provide an exceptional experience, a CSR manages appointments, answers calls, processes patient ...

PetSuites

Customer Service Representative

Sharonville, OH · On-site

$14.75 - $20/hr

  • Medical

  • Dental

  • Vision

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... NVA Pet Resorts is part of National Veterinary Associates (NVA) -- the largest private owner of ...

PetSuites

Customer Service Representative

Twinsburg, OH · On-site

$15 - $20.50/hr

  • Medical

  • Dental

  • Vision

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private ...

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Veterinary Customer Service information

What are the key skills and qualifications needed to thrive in the veterinary customer service position, and why are they important?

To excel in Veterinary Customer Service, you should have excellent communication skills, a basic understanding of animal care, and often a high school diploma or equivalent. Familiarity with veterinary practice management software and scheduling systems is commonly required. Compassion, patience, and problem-solving abilities are critical soft skills that help build trust with pet owners and support smooth clinic operations. These competencies ensure positive client experiences, efficient workflow, and effective teamwork within a veterinary environment.

What are the main responsibilities of a veterinary customer service representative during a typical workday?

As a Veterinary Customer Service representative, your daily duties often include greeting clients and their pets, answering phone calls, scheduling appointments, and processing payments. You’ll also communicate important information between clients and veterinarians, ensuring that client concerns are accurately relayed and follow-up procedures are scheduled. The role may involve managing medical records, assisting with check-ins, and providing support during busy periods. This position requires a balance of administrative work, empathetic customer interaction, and efficient multitasking, all within a team-oriented, animal-friendly environment.

What is a veterinary customer service?

A Veterinary Customer Service job involves assisting pet owners with inquiries, appointment scheduling, and providing information about veterinary services. It includes handling phone calls, emails, and in-person interactions while ensuring a positive client experience. Customer service representatives may also process payments, maintain records, and support veterinarians by communicating essential pet care details. Strong communication and multitasking skills are essential in this role.

Are there any remote jobs in the veterinary customer service field?

Veterinary customer service roles can be available remotely, especially for positions involving phone or online communication with clients. These jobs often require strong communication skills, familiarity with veterinary software, and the ability to work independently in a home environment.

What are popular job titles related to Veterinary Customer Service jobs in Ohio?

For Veterinary Customer Service jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Veterinary Customer Service jobs in Ohio look for?

The top searched job categories for Veterinary Customer Service jobs in Ohio are:

What cities in Ohio are hiring for Veterinary Customer Service jobs?

Cities in Ohio with the most Veterinary Customer Service job openings:

Veterinary Customer Service jobs near you
Infographic showing various Veterinary Customer Service job openings in Ohio as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 95% In-person, and 5% Hybrid job distribution.

Veterinary Customer Service Representative

Cryan Veterinary, Alum Creek Veterinary, Marysville Animal Care

Westerville, OH • On-site

$15 - $21/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 hours ago

Job description

Benefits:
  • Employee pet benefit
  • Team gatherings for fun
  • Snacks
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance
  • Wellness resources

VETERINARY CUSTOMER SERVICE REPRESENTATIVE (CSR)
We are looking for talented, outgoing, smart, and happy veterinary professionals to join our Client Service team as a part of the face of Cryan!
Do you love working with pet owners and their pets? Do you enjoy working alongside animals lovers in a medical setting?  Do you want to be a part of a legacy that has been helping animals and people for 80 year and counting? Have you been working in the Veterinary Medicine field and are looking for a next step or a place to call home until your retire?
Applicants must have experience in the Veterinary Field, our receptionists are talented, trained, and experienced. Although some veterinary facilities treat reception as an entry level position, we do not, we respect the skill and knowledge that this team needs!
So why Cryan Veterinary Hospital?
We are a place you can learn and grow. Cross training and leadership tracks are available.
We are a place you can have a long term career.
We are a place that values our team, their mental health, their life balance and the joy they bring to this field.
We are flexible in scheduling.
We have competitive benefit packages and we pay more than other general practices do for this position!
We have full and part time positions available.
We have amazing clients and patients and a team of people who want to help animals live happy and healthy lives.
We work hard, to take care of as many sick pets as we can!
We are open M-F 7:30am-7:00pm and Saturdays 8:30am-4:00pm. CSRs are in as early as 7:15am and the closing team stays until closing duties are finished. (Full time applicants must be able to work flexible hours and have open availability, including rotating Saturdays.)
We are a growing, non-corporate, multi-doctor practice which has a tradition of patient care with a client focus providing a full range of medical services. We have a staff dedicated to patient care, mentoring our newer staff and supporting each other, and bettering our community.  Our focus is top notch patient care while providing client service that helps owners "do the right thing" for their pets. Our staff is dedicated to this mission as we believe in treating every patient as if they were our own pet and giving them the save loving attention.
We'd like to be your next veterinary home! Apply today!!