ZipRecruiter

Log In

1

Veterinary Customer Service Jobs in Virginia (NOW HIRING)

Community Veterinary Partners

CSR

Harrisonburg, VA · On-site

$15 - $20.25/hr

... veterinary team! As the first point of contact for our clients, you will play a vital role in ... customer service and supporting the smooth daily operations of our clinic. Position: Full-Time ...

Community Veterinary Partners

CSR

Harrisonburg, VA · On-site

$13.50 - $15.50/hr

... veterinary team! As the first point of contact for our clients, you will play a vital role in ... customer service and supporting the smooth daily operations of our clinic. Position: Full-Time ...

Community Veterinary Partners

CSR

Springfield, VA · On-site

$15.75 - $20.75/hr

Answer clients' questions about veterinary services and products and provide knowledgeable advice ... Exceptional customer service skills * Ability to work in a fast-paced environment Physical ...

NVA

Customer Service Representative

Vinton, VA · On-site

$14 - $17/hr

Vinton Veterinary Hospital, a growing Veterinary Hospital Practice is seeking an energetic, reliable and friendly Customer Services Representative. Duties to include answering phones, scheduling ...

NVA

Customer Service Representative

Vinton, VA · On-site

$14 - $17/hr

Vinton Veterinary Hospital, a growing Veterinary Hospital Practice is seeking an energetic, reliable and friendly Customer Services Representative. Duties to include answering phones, scheduling ...

PetSuites

Customer Service Representative

Virginia Beach, VA · On-site

$14.25 - $19.25/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private ...

PetSuites

Customer Service Representative

Manassas Park, VA · On-site

$15.75 - $21.50/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private ...

PetSuites

Customer Service Representative

Newport News, VA · On-site

$14.50 - $19.75/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private ...

PetSuites

Customer Service Representative

Chesapeake, VA · On-site

$14.50 - $19.50/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private ...

PetSuites

Customer Service Representative

Virginia Beach, VA

$13.75 - $18.75/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) -- the largest private ...

PetSuites

Customer Service Representative

Newport News, VA

$14.50 - $19.75/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) -- the largest private ...

next page

Showing results 1-20

All JobsVeterinary Customer Service JobsVeterinary Customer Service Jobs in Virginia

Veterinary Customer Service information

See Virginia salary details

$9

$18

$26

How much do veterinary customer service jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for veterinary customer service in Virginia is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the veterinary customer service position, and why are they important?

To excel in Veterinary Customer Service, you should have excellent communication skills, a basic understanding of animal care, and often a high school diploma or equivalent. Familiarity with veterinary practice management software and scheduling systems is commonly required. Compassion, patience, and problem-solving abilities are critical soft skills that help build trust with pet owners and support smooth clinic operations. These competencies ensure positive client experiences, efficient workflow, and effective teamwork within a veterinary environment.

What are the main responsibilities of a veterinary customer service representative during a typical workday?

As a Veterinary Customer Service representative, your daily duties often include greeting clients and their pets, answering phone calls, scheduling appointments, and processing payments. You’ll also communicate important information between clients and veterinarians, ensuring that client concerns are accurately relayed and follow-up procedures are scheduled. The role may involve managing medical records, assisting with check-ins, and providing support during busy periods. This position requires a balance of administrative work, empathetic customer interaction, and efficient multitasking, all within a team-oriented, animal-friendly environment.

What is a veterinary customer service?

A Veterinary Customer Service job involves assisting pet owners with inquiries, appointment scheduling, and providing information about veterinary services. It includes handling phone calls, emails, and in-person interactions while ensuring a positive client experience. Customer service representatives may also process payments, maintain records, and support veterinarians by communicating essential pet care details. Strong communication and multitasking skills are essential in this role.

Are there any remote jobs in the veterinary customer service field?

Veterinary customer service roles can be available remotely, especially for positions involving phone or online communication with clients. These jobs often require strong communication skills, familiarity with veterinary software, and the ability to work independently in a home environment.
What are popular job titles related to Veterinary Customer Service jobs in Virginia? For Veterinary Customer Service jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Veterinary Customer Service jobs in Virginia look for? The top searched job categories for Veterinary Customer Service jobs in Virginia are:
Veterinary Customer Service jobs near you
Infographic showing various Veterinary Customer Service job openings in Virginia as of August 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,762 per year, or $18.6 per hour.

Customer Service Representative

National Veterinary Associates

Vinton, IA

$14 - $17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Job description

Vinton Veterinary Hospital, a growing Veterinary Hospital Practice is seeking an energetic, reliable and friendly Customer Services Representative.  Duties to include answering phones, scheduling appointments, taking payments, entering client information, handling records in a confidential manner and maintaining a neat and orderly appearance of the lobby and client facing areas.  Candidate must have previous customer service experience and show evidence of positive and enthusiastic client interactions.  Reliable transportation, including transportation in inclement weather, as well as a willingness to learn veterinary medicine terms and processes a must.  Individual must be willing to contribute to the hospital's positive culture and attitude of teamwork.  Candidates may apply through Indeed. 

The base hourly wage for this position ranges from $14.00-17.00 based on factors including experience, job-related skills and relevant education and/or training.

NVA offers a comprehensive benefits program including medical, dental, vision and a 401K with employer match and paid time off for eligible employees.  Short Term Disability policy provided at no charge to the employee.  The team can provide more information about compensation and benefits during the interview process. 

NVA is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. 

NVA logo

About NVA

Sourced by ZipRecruiter

Nashville Veterinary Specialists + Animal Emergency (NVS) is a veterinary specialty and emergency hospital group with two locations in Nashville and Clarksville, Tennessee. Our Mission and primary focus is to honor the human-animal bond in all we do, focusing on patient care, client experience, and the health of our team. We believe we can never stop improving and strive to improve in all we do. Not only do we focus on patient care, but core to our hospital culture is also a focus on the health of our team, our community, and the environment. We are committed to sustainable environmental practices. NVS works in partnership with National Veterinary Associates-Compassion-First (NVA C-F). NVA-CF is the largest private owner of freestanding veterinary hospitals in North America with over 1400 locations worldwide.

Headquarters location

Agoura Hills, CA, US

View All NVA Jobs

Apply