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Veterinary Customer Service Jobs (NOW HIRING)

Community Veterinary Partners

CSR

Jacksonville, NC · On-site

$14.25 - $19.25/hr

Veterinary Customer Service Representative (CSR) Position Summary: We are seeking a dedicated and experienced Veterinary Customer Service Representative to join our team. The ideal candidate will ...

Jackson Veterinary Services

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Veterinary Customer Service & Support Team Member

Sierra Vista, AZ · On-site

$15.50 - $16.25/hr

Jackson Veterinary Services is seeking a friendly, dependable, and motivated Veterinary Customer Service & Support Team Member to join our growing team. This position is ideal for someone who enjoys ...

Jackson Veterinary Services

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Veterinary Customer Service & Support Team Member

Sierra Vista, AZ · On-site

$15.50 - $16.25/hr

Jackson Veterinary Services is seeking a friendly, dependable, and motivated Veterinary Customer Service & Support Team Member to join our growing team. This position is ideal for someone who enjoys ...

Community Veterinary Partners

CSR

Jacksonville, NC · On-site

$16 - $18/hr

Veterinary Customer Service Representative (CSR) Position Summary: We are seeking a dedicated and experienced Veterinary Customer Service Representative to join our team. The ideal candidate will ...

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Veterinary Customer Service information

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How much do veterinary customer service jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for veterinary customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the veterinary customer service position, and why are they important?

To excel in Veterinary Customer Service, you should have excellent communication skills, a basic understanding of animal care, and often a high school diploma or equivalent. Familiarity with veterinary practice management software and scheduling systems is commonly required. Compassion, patience, and problem-solving abilities are critical soft skills that help build trust with pet owners and support smooth clinic operations. These competencies ensure positive client experiences, efficient workflow, and effective teamwork within a veterinary environment.

What are the main responsibilities of a veterinary customer service representative during a typical workday?

As a Veterinary Customer Service representative, your daily duties often include greeting clients and their pets, answering phone calls, scheduling appointments, and processing payments. You’ll also communicate important information between clients and veterinarians, ensuring that client concerns are accurately relayed and follow-up procedures are scheduled. The role may involve managing medical records, assisting with check-ins, and providing support during busy periods. This position requires a balance of administrative work, empathetic customer interaction, and efficient multitasking, all within a team-oriented, animal-friendly environment.

What is a veterinary customer service?

A Veterinary Customer Service job involves assisting pet owners with inquiries, appointment scheduling, and providing information about veterinary services. It includes handling phone calls, emails, and in-person interactions while ensuring a positive client experience. Customer service representatives may also process payments, maintain records, and support veterinarians by communicating essential pet care details. Strong communication and multitasking skills are essential in this role.

Are there any remote jobs in the veterinary customer service field?

Veterinary customer service roles can be available remotely, especially for positions involving phone or online communication with clients. These jobs often require strong communication skills, familiarity with veterinary software, and the ability to work independently in a home environment.
More about Veterinary Customer Service jobs

What cities are hiring for Veterinary Customer Service jobs?

Cities with the most Veterinary Customer Service job openings:

What states have the most Veterinary Customer Service jobs?

States with the most job openings for Veterinary Customer Service jobs include:

What job categories do people searching Veterinary Customer Service jobs look for?

The top searched job categories for Veterinary Customer Service jobs are:

Veterinary Customer Service jobs near you
Infographic showing various Veterinary Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Veterinary Customer Service Representative 2

Ohio State University

Columbus, OH • On-site

$15 - $20.25/hr

Other

Posted 3 days ago

New

Job description

Veterinary Customer Service Representative 2

The College of Veterinary Medicine, Veterinary Medical Center seeks applicants for Veterinary Customer Service Specialists with the Small Animal Reception team. This opening is a full-time position (40 hours/week) on first shift including evenings and weekends. Evening and weekend hours will be eligible for shift differential. Holidays are required and are based on a team rotation. A background check is required prior to the start date. The successful candidates will have the opportunity to provide excellent front-line client services to support clients, customers, clinicians, and care-giving colleagues. Duties include, but are not limited to, the following:

  • Responding to routine, complex and medical emergency situations in professional manner.
  • Answering and directing internal and external calls appropriately.
  • Creating accurate day-to-day admitting information through hospital computer system.
  • Resolving routine problems and complex situations using appropriate medical terminology, office practices and procedures, and established customer service principles.
  • Maintaining safe and accurate money handling practices and abiding by all university privacy standards.
  • Other duties as assigned.

Hiring Range: $17.00 - $21.77

Minimum Qualifications: High School graduate or equivalent. 1 year of relevant experience required. 2-4 years of relevant experience preferred.

Physical Requirements:

Standing for long periods of time. Exposure to animal dander and/or zoonotic diseases. Exposure to needle sticks, hazardous chemicals, and/or bio hazardous waste. Requires weekend, nights, and/or holiday hours.

Veterinary Medical Center (0299)

Regular

40

First Shift

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

The university is an equal opportunity employer, including veterans and disability.

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