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Veterinary Customer Service Jobs in Tennessee (NOW HIRING)

NVA

Customer Service Representative

Clarksville, TN · On-site

$12/hr

Customer Service Representative (CSR) -experience required Eastview Veterinary Clinic Eastview Veterinary Clinic is looking for a dependable, organized, and compassionate Customer Service ...

NVA

Customer Service Representative

Clarksville, TN · On-site

$12/hr

Customer Service Representative (CSR) -experience required Eastview Veterinary Clinic Eastview Veterinary Clinic is looking for a dependable, organized, and compassionate Customer Service ...

Community Veterinary Partners

CSR / Receptionist

Memphis, TN · On-site

$13.50 - $17.75/hr

Client Service Representative (CSR) We are seeking a Client Service Representative to join our fast ... We are an 8-doctor veterinary clinic with a wide range of services that is attached to a high ...

PetSuites

Customer Service Representative

Arlington, TN · On-site

$14.25 - $19.25/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private ...

PetSuites

Customer Service Representative

Murfreesboro, TN · On-site

$14 - $19.25/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private ...

My Second Home Pet Resort

Customer Service Rep

Franklin, TN · On-site

$15.75 - $21.50/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private ...

PetSuites

Customer Service Representative

Memphis, TN

$11.50/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) -- the largest private ...

PetSuites

Customer Service Representative

Memphis, TN

$11.50/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private ...

PetSuites

Customer Service Representative

Murfreesboro, TN

$14.50 - $19.50/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) -- the largest private ...

PetSuites

Customer Service Representative

Arlington, TN

$11.50 - $13/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) -- the largest private ...

PetSuites

Customer Service Representative

Murfreesboro, TN · On-site

$14.50 - $19.50/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private ...

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All JobsVeterinary Customer Service JobsVeterinary Customer Service Jobs in Tennessee

Veterinary Customer Service information

See Tennessee salary details

$8

$17

$24

How much do veterinary customer service jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for veterinary customer service in Tennessee is $17.06, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.99 per hour, depending on experience, location, and employer.

What is a veterinary customer service?

A Veterinary Customer Service job involves assisting pet owners with inquiries, appointment scheduling, and providing information about veterinary services. It includes handling phone calls, emails, and in-person interactions while ensuring a positive client experience. Customer service representatives may also process payments, maintain records, and support veterinarians by communicating essential pet care details. Strong communication and multitasking skills are essential in this role.

What are the main responsibilities of a veterinary customer service representative during a typical workday?

As a Veterinary Customer Service representative, your daily duties often include greeting clients and their pets, answering phone calls, scheduling appointments, and processing payments. You’ll also communicate important information between clients and veterinarians, ensuring that client concerns are accurately relayed and follow-up procedures are scheduled. The role may involve managing medical records, assisting with check-ins, and providing support during busy periods. This position requires a balance of administrative work, empathetic customer interaction, and efficient multitasking, all within a team-oriented, animal-friendly environment.

What are the key skills and qualifications needed to thrive in the veterinary customer service position, and why are they important?

To excel in Veterinary Customer Service, you should have excellent communication skills, a basic understanding of animal care, and often a high school diploma or equivalent. Familiarity with veterinary practice management software and scheduling systems is commonly required. Compassion, patience, and problem-solving abilities are critical soft skills that help build trust with pet owners and support smooth clinic operations. These competencies ensure positive client experiences, efficient workflow, and effective teamwork within a veterinary environment.

What are popular job titles related to Veterinary Customer Service jobs in Tennessee?

For Veterinary Customer Service jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Veterinary Customer Service jobs in Tennessee look for?

The top searched job categories for Veterinary Customer Service jobs in Tennessee are:

Veterinary Customer Service jobs near you
Infographic showing various Veterinary Customer Service job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,486 per year, or $17.1 per hour.

Customer Service Representative

National Veterinary Associates

Clarksville, TN

$12/hr

Full-time

Re-posted 29 days ago

Job description

Customer Service Representative (CSR) -experience requiredEastview Veterinary Clinic

Eastview Veterinary Clinic is looking for a dependable, organized, and compassionate Customer Service Representative to join our team! We are a busy walk-in small animal clinic that prides itself on providing efficient, high-quality care while maintaining strong relationships with our clients and patients.

This position is ideal for someone who thrives in a fast-paced environment, communicates well under pressure, and genuinely enjoys helping both people and pets.

Responsibilities Include:
  • Greeting clients and patients with professionalism and compassion
  • Managing a high-volume front desk and lobby flow
  • Answering phones, emails, and client communications
  • Checking patients in and out accurately
  • Collecting and reviewing vaccine records
  • Educating clients on vaccine recommendations and preventive care
  • Processing payments and maintaining accurate records
  • Communicating effectively with doctors and medical staff
  • Monitoring appointment flow and helping maintain efficiency throughout the day
  • Assisting with end-of-day closing duties and maintaining a clean front lobby
Ideal Candidate:
  • Has excellent communication and multitasking skills
  • Works well under pressure and in a team environment
  • Is dependable, motivated, and eager to learn
  • Has strong attention to detail
  • Can maintain professionalism during stressful situations
  • Previous veterinary or medical office experience is required
  • Experience with veterinary software is a plus
What We Offer:
  • Supportive team environment
  • Hands-on veterinary experience
  • Opportunities for growth and advancement
  • Employee pet care discounts
  • Fast-paced and rewarding work environment
Schedule:

Monday-Friday
Full-time preferred

Starting Pay:

Starting at $12/hour+, based on experience

If you are passionate about animal care and enjoy helping clients during every stage of their pet's life, we would love to meet you!

Please submit your resume and any relevant experience for consideration. 

NVA logo

About NVA

Sourced by ZipRecruiter

Nashville Veterinary Specialists + Animal Emergency (NVS) is a veterinary specialty and emergency hospital group with two locations in Nashville and Clarksville, Tennessee. Our Mission and primary focus is to honor the human-animal bond in all we do, focusing on patient care, client experience, and the health of our team. We believe we can never stop improving and strive to improve in all we do. Not only do we focus on patient care, but core to our hospital culture is also a focus on the health of our team, our community, and the environment. We are committed to sustainable environmental practices. NVS works in partnership with National Veterinary Associates-Compassion-First (NVA C-F). NVA-CF is the largest private owner of freestanding veterinary hospitals in North America with over 1400 locations worldwide.

Headquarters location

Agoura Hills, CA, US

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