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Veterinary Receptionist Jobs in Tennessee (NOW HIRING)

Innovetive PetCare

Veterinary Receptionist

Knoxville, TN · On-site

$17 - $19/hr

Veterinary Receptionist Department: Receptionists Employment Type: Full Time Location: Knoxville, Tennessee Compensation: $17.00 - $19.00 / hour Description Veterinary Receptionist (Client Care ...

Innovetive PetCare

Veterinary Receptionist

Cookeville, TN · On-site

$14 - $16/hr

Veterinary Receptionist Department: Receptionists Employment Type: Full Time Location: Cookeville, Tennessee Compensation: $14.00 - $16.00 / hour Description Join a Veterinary Team That Puts Pets ...

Innovetive PetCare

Veterinary Receptionist

Knoxville, TN · On-site

$17 - $19/hr

Veterinary Receptionist Department: Receptionists Employment Type: Full Time Location: Knoxville, Tennessee Compensation: $17.00 - $19.00 / hour Description Animal Emergency & Specialty Center ...

Synergyvet

Receptionist

Memphis, TN · On-site

$14 - $18.50/hr

Veterinary Receptionist Come join our team at East Memphis Pet Hospital. From the moment clients walk in, we want them to know that they have brought their pet to a safe place where they will be well ...

NVA

Veterinary Receptionist

Clarksville, TN · On-site

$13 - $15.75/hr

National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them. At NVA, we're on a mission to improve the lives of pets and the ...

NVA

Veterinary Receptionist

Clarksville, TN · On-site

$13 - $15.75/hr

National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them. At NVA, we're on a mission to improve the lives of pets and the ...

NVA

Veterinary Receptionist

Dover, TN · On-site

$13.75 - $16.25/hr

National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them. At NVA, we're on a mission to improve the lives of pets and the ...

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Veterinary Receptionist information

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How much do veterinary receptionist jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for veterinary receptionist in Tennessee is $14.36, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $15.72 per hour, depending on experience, location, and employer.

What is a veterinary receptionist?

Veterinary receptionists are front-desk professionals who manage the administrative tasks in a veterinary clinic or animal hospital. They greet clients, schedule appointments, handle phone calls, manage patient records, and often process payments. Their role is essential for keeping the clinic organized and ensuring smooth communication between pet owners and veterinary staff. Veterinary receptionists also provide basic information to clients and help create a welcoming environment for both pets and their owners.

What does a veterinary receptionist do?

A Veterinary Receptionist does the administrative tasks in a vet office. Their responsibilities include checking in pets at the front desk, getting information from owners, and maintaining pet records. Unlike other Receptionist’s jobs, a Veterinary Receptionist will also provide basic care to the animals that are in the clinic. If the practice offers pet boarding services, Veterinary Receptionist duties may include providing food and water for the animals during the day or walking dogs that need exercise during their stay.

What are the key skills and qualifications needed to thrive as a veterinary receptionist?

To thrive as a Veterinary Receptionist, you need strong organizational skills, attention to detail, and basic knowledge of animal care, often supported by a high school diploma or equivalent. Familiarity with veterinary practice management software, appointment scheduling systems, and multi-line phone systems is typically required. Exceptional customer service, empathy, and the ability to remain calm under pressure are vital soft skills for this role. These skills ensure efficient clinic operations, positive client experiences, and effective communication between pet owners and veterinary staff.

What are some common challenges faced by veterinary receptionists, and how can they be managed effectively?

Veterinary receptionists often manage a fast-paced environment where they juggle appointment scheduling, client inquiries, and emergency situations. One of the main challenges is handling distressed pet owners while maintaining professionalism and empathy. Effective communication, strong organizational skills, and the ability to prioritize tasks are key to managing these demands. Building good relationships with the veterinary team also helps, as it ensures smooth information flow and better client support.

What is the difference between Veterinary Receptionist vs Veterinary Technician?

AspectVeterinary ReceptionistVeterinary Technician
CredentialsHigh school diploma or equivalent; on-the-job trainingAssociate degree in veterinary technology; certification often required
Work EnvironmentFront desk, client interaction, administrative tasksClinical setting, assisting with medical procedures
Employer & Industry UsageVeterinary clinics, animal hospitalsVeterinary clinics, animal hospitals, research facilities

The main difference is that Veterinary Receptionists handle client communication and administrative duties, while Veterinary Technicians perform medical tasks and assist veterinarians. Both roles are essential in veterinary practices but focus on different aspects of animal care and client service.

Do veterinary receptionists need a degree?

Veterinary receptionists typically do not need a formal degree but should have a high school diploma or equivalent. Strong communication skills, organization, and familiarity with veterinary software are important for the role. Some employers may prefer candidates with experience or certifications in customer service or animal care.
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For Veterinary Receptionist jobs in Tennessee, the most frequently searched job titles are:

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Veterinary Receptionist jobs near you
Infographic showing various Veterinary Receptionist job openings in Tennessee as of August 2026, with employment types broken down into 2% Locum Tenens, 1% As Needed, 81% Full Time, 15% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $29,865 per year, or $14.4 per hour.

Veterinary Receptionist

Innovetive PetCare

Knoxville, TN • On-site

$17 - $19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Innovetive Petcare rating

7.7

Company rating: 7.7 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

5th of 52 rated veterinary

Job description

Veterinary Receptionist
Department: Receptionists
Employment Type: Full Time
Location: Knoxville, Tennessee
Compensation: $17.00 - $19.00 / hour
Description
Veterinary Receptionist (Client Care Representative)
Animal Emergency & Specialty Center of Knoxville | Knoxville, Tennessee
Are you passionate about helping pets and the people who love them? Do you thrive in a fast-paced environment where compassion, communication, and teamwork make a real difference every day?
At Animal Emergency & Specialty Center of Knoxville, we're seeking an experienced Veterinary Receptionist / Client Care Representative who is dedicated to providing exceptional client service and wants to build a long-term career in veterinary medicine. As the first point of contact for pet owners during some of their most stressful moments, you'll play a vital role in creating a supportive, welcoming experience while helping our medical team deliver outstanding patient care.
If you're a compassionate professional who enjoys helping both people and pets and is looking for a workplace where your contributions truly matter, we'd love to meet you.
Some of the responsibilities you will own in this role:
    • Welcome clients and patients with empathy, professionalism, and compassion
    • Manage patient check-ins and check-outs efficiently
    • Answer questions and address client concerns promptly
    • Provide updates and facilitate communication between clients and veterinary staff
    • Deliver exceptional customer service during emergency and specialty visits
    • Process payments, invoices, and point-of-sale transactions accurately
    • Maintain financial records and documentation
    • Assist with appointment scheduling and specialty referrals
    • Prepare and maintain accurate medical records
    • Ensure confidentiality of client and patient information
    • Explain treatment plans, discharge instructions, and follow-up recommendations
    • Educate clients regarding medications, preventive care, and ongoing treatment needs
    • Support clients through emotionally challenging situations with empathy and professionalism
    • Escalate concerns appropriately when needed
    • Coordinate with veterinarians, technicians, and support staff to ensure seamless patient care
    • Assist with communication during emergency situations
    • Help maintain an organized, efficient, and welcoming reception area

Schedule:
  • Primarily weekday day shifts
  • One weekend shift per week required
  • Holiday availability may be required
  • Flexibility with scheduling preferred

Preferred Qualifications
  • At least 1 year of veterinary client service or veterinary receptionist experience
  • Emergency, specialty, or urgent care veterinary experience is a plus
  • Strong customer service background with a proven ability to manage challenging situations professionally
  • Excellent communication and interpersonal skills
  • Strong organizational and multitasking abilities
  • Attention to detail and accuracy
  • Experience with point-of-sale systems and financial transactions
  • Ability to remain calm and compassionate in a fast-paced emergency environment
  • Comfortable working independently and collaboratively within a team
  • High school diploma or equivalent required
  • Associate degree or higher is a plus
  • Passion for helping pets and their families
  • Positive attitude and team-oriented mindset
  • Dependable, professional, and adaptable
  • Interested in building a long-term career within veterinary medicine

Benefits
  • Paid time off
  • Health insurance
  • Dental Insurance
  • Vision insurance
  • Employee discounts
  • Flexible schedules
  • 401K with company match
  • Training and Career development

At Animal Emergency & Specialty Center of Knoxville, we know that exceptional veterinary medicine begins with exceptional people. Every interaction matters, and our Client Care Representatives are a critical part of supporting pets, families, and our medical team.
If you're looking for more than just a job and want to join a hospital where you can grow, make a difference, and build a rewarding long-term career, we encourage you to apply today.
Apply now and become part of a team dedicated to providing outstanding emergency and specialty veterinary care in Knoxville, Tennessee.

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