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Veterinary Receptionist Jobs in Raleigh, NC (NOW HIRING)

NVA

Veterinary Receptionist

Chapel Hill, NC · On-site

$12.75 - $15.25/hr

Cole Park Veterinary Hospital is a well-established, AAHA accredited, small animal practice in Chapel Hill, NC. We are looking for a receptionist to join our team. Our hospital boasts an enjoyable ...

Amberly Village Vet

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Veterinary Receptionist

Cary, NC · On-site

$17 - $20/hr

Amberly Village Veterinary Hospital is a growing single doctor hospital nestled in beautiful west Cary. We are a professional, client oriented clinic with our goal to create a warm trusting ...

Paws At Play

Reception/Front Office

Raleigh, NC · On-site

$15.25 - $20.25/hr

Receptionist Requirements: * High school diploma/GED * Knowledge of veterinary procedures, medication, and terminology is desirable however not required * Desirable previous experience as a ...

Paws at Play

Reception/Front Office

Raleigh, NC · On-site

$15.25 - $20.25/hr

Receptionist Requirements: * High school diploma/GED * Knowledge of veterinary procedures, medication, and terminology is desirable however not required * Desirable previous experience as a ...

Paws At Play

Reception/Front Office

Raleigh, NC · On-site

$14 - $18/hr

Receptionist Requirements: * High school diploma/GED * Knowledge of veterinary procedures, medication, and terminology is desirable however not required * Desirable previous experience as a ...

Mission Pet Health

Receptionist

Morrisville, NC · On-site

$14.75 - $19.50/hr

Receptionist Position at Shiloh Animal Hospital Shiloh Animal Hospital is dedicated to delivering ... For those complex cases requiring specialty insight, our veterinarians have access to internal ...

Mission Pet Health

Receptionist

Cary, NC · On-site

$16 - $21.25/hr

Receptionist Position at Carpenter Animal Hospital and Pet Inn At Carpenter Animal Hospital and Pet ... As part of a robust network of veterinary practices, you benefit from a culture that actively ...

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How much do veterinary receptionist jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for veterinary receptionist in Raleigh, NC is $15.38, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $16.83 per hour, depending on experience, location, and employer.

What is a veterinary receptionist?

Veterinary receptionists are front-desk professionals who manage the administrative tasks in a veterinary clinic or animal hospital. They greet clients, schedule appointments, handle phone calls, manage patient records, and often process payments. Their role is essential for keeping the clinic organized and ensuring smooth communication between pet owners and veterinary staff. Veterinary receptionists also provide basic information to clients and help create a welcoming environment for both pets and their owners.

What does a veterinary receptionist do?

A Veterinary Receptionist does the administrative tasks in a vet office. Their responsibilities include checking in pets at the front desk, getting information from owners, and maintaining pet records. Unlike other Receptionist’s jobs, a Veterinary Receptionist will also provide basic care to the animals that are in the clinic. If the practice offers pet boarding services, Veterinary Receptionist duties may include providing food and water for the animals during the day or walking dogs that need exercise during their stay.

What are the key skills and qualifications needed to thrive as a veterinary receptionist?

To thrive as a Veterinary Receptionist, you need strong organizational skills, attention to detail, and basic knowledge of animal care, often supported by a high school diploma or equivalent. Familiarity with veterinary practice management software, appointment scheduling systems, and multi-line phone systems is typically required. Exceptional customer service, empathy, and the ability to remain calm under pressure are vital soft skills for this role. These skills ensure efficient clinic operations, positive client experiences, and effective communication between pet owners and veterinary staff.

What are some common challenges faced by veterinary receptionists, and how can they be managed effectively?

Veterinary receptionists often manage a fast-paced environment where they juggle appointment scheduling, client inquiries, and emergency situations. One of the main challenges is handling distressed pet owners while maintaining professionalism and empathy. Effective communication, strong organizational skills, and the ability to prioritize tasks are key to managing these demands. Building good relationships with the veterinary team also helps, as it ensures smooth information flow and better client support.

What is the difference between Veterinary Receptionist vs Veterinary Technician?

AspectVeterinary ReceptionistVeterinary Technician
CredentialsHigh school diploma or equivalent; on-the-job trainingAssociate degree in veterinary technology; certification often required
Work EnvironmentFront desk, client interaction, administrative tasksClinical setting, assisting with medical procedures
Employer & Industry UsageVeterinary clinics, animal hospitalsVeterinary clinics, animal hospitals, research facilities

The main difference is that Veterinary Receptionists handle client communication and administrative duties, while Veterinary Technicians perform medical tasks and assist veterinarians. Both roles are essential in veterinary practices but focus on different aspects of animal care and client service.

Do veterinary receptionists need a degree?

Veterinary receptionists typically do not need a formal degree but should have a high school diploma or equivalent. Strong communication skills, organization, and familiarity with veterinary software are important for the role. Some employers may prefer candidates with experience or certifications in customer service or animal care.
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Veterinary Receptionist jobs near you
Infographic showing various Veterinary Receptionist job openings in Raleigh, NC as of August 2026, with employment types broken down into 8% As Needed, 53% Full Time, 31% Part Time, and 8% Contract. Highlights an 100% In-person job distribution, with an average salary of $31,985 per year, or $15.4 per hour.

Veterinary Receptionist

Veterinary Practice Partners

Smithfield, NC • On-site

$15 - $16/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 26 days ago

Veterinary Practice Partners rating

6.3

Company rating: 6.3 out of 10

Based on 176 frontline employees who took The Breakroom Quiz

24th of 52 rated veterinary

Job description

Receptionist
Salary: $15-$16 dollars an hour dependent on skills and experience
Schedule: Part-Time, Afternoons and Rotating Saturdays
Willowrun Veterinary Hospital is hiring a part-time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.
What to Expect
As you join our team, expect to be supported in your work and home life with:
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • Paid time off and a 401(k) plan for full-time employees
  • Professional development opportunities

Key Responsibilities:
  • Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
  • Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
  • Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
  • Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
  • Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:
  • Previous experience as a veterinary receptionist or medical office assistant preferred
  • Strong organizational and multitasking skills
  • Ability to maintain a calm, professional, and positive demeanor

About Willowrun Veterinary Hospital
Named the "Best Veterinary Hospital" in the 2023 Best of Johnston County awards, Willowrun Veterinary Hospital is a place where compassion, love of animals, and community meet. We are located in the town of Smithfield, North Carolina, and stand as Johnston County's oldest veterinary hospital. We are also one of the longest accredited American Animal Hospital Association facilities in the country, a badge we proudly wear.
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