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Veterinary Receptionist Jobs in Raleigh, NC (NOW HIRING)

American Veterinary Group

Veterinary Receptionist

Apex, NC · On-site

$13.75 - $16.50/hr

Veterinary Receptionist Department: General Practice Hospitals Employment Type: Full Time Location: Animal Hospital of Peak Plaza Reporting To: Practice Manager Description Our hospital is seeking a ...

NVA

Veterinary Receptionist

Chapel Hill, NC · On-site

$12.75 - $15.25/hr

Cole Park Veterinary Hospital is a well-established, AAHA accredited, small animal practice in Chapel Hill, NC. We are looking for a receptionist to join our team. Our hospital boasts an enjoyable ...

Amberly Village Vet

Be Seen First

Veterinary Receptionist

Cary, NC · On-site

$17 - $20/hr

Amberly Village Veterinary Hospital is a growing single doctor hospital nestled in beautiful west Cary. We are a professional, client oriented clinic with our goal to create a warm trusting ...

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All JobsVeterinary Receptionist JobsVeterinary Receptionist Jobs in Raleigh, NC

Veterinary Receptionist information

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$9

$15

$19

How much do veterinary receptionist jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for veterinary receptionist in Raleigh, NC is $15.38, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $16.83 per hour, depending on experience, location, and employer.

What does a receptionist do at a vet?

A veterinary receptionist manages client communication, schedules appointments, and handles administrative tasks such as billing and record-keeping. They often use computer software to update patient information and coordinate with veterinary staff to ensure smooth clinic operations.

How hard is it to be a vet receptionist?

Being a veterinary receptionist involves managing client communication, scheduling appointments, and handling administrative tasks in a fast-paced environment. It requires good organizational skills, attention to detail, and the ability to work with pet owners and staff, often during extended hours or weekends. While it can be challenging, it is generally considered an entry-level position with on-the-job training available.

What are the key skills and qualifications needed to thrive as a Veterinary Receptionist, and why are they important?

To thrive as a Veterinary Receptionist, you need strong organizational skills, attention to detail, and basic knowledge of animal care, often supported by a high school diploma or equivalent. Familiarity with veterinary practice management software, appointment scheduling systems, and multi-line phone systems is typically required. Exceptional customer service, empathy, and the ability to remain calm under pressure are vital soft skills for this role. These skills ensure efficient clinic operations, positive client experiences, and effective communication between pet owners and veterinary staff.

How to become a vet receptionist with no experience?

Veterinary receptionists typically need strong communication and organizational skills; no formal experience is required, but familiarity with office software and basic animal care knowledge can be helpful. Entry-level positions often provide on-the-job training, and obtaining a high school diploma or equivalent is usually sufficient to start. Certifications in customer service or animal handling can improve job prospects.

What do I need to become a veterinary receptionist?

To become a veterinary receptionist, you typically need a high school diploma or equivalent, strong communication and organizational skills, and experience with basic computer programs like scheduling or billing software. Customer service skills and the ability to handle multiple tasks in a fast-paced environment are also important.

What are some common challenges faced by veterinary receptionists, and how can they be managed effectively?

Veterinary receptionists often manage a fast-paced environment where they juggle appointment scheduling, client inquiries, and emergency situations. One of the main challenges is handling distressed pet owners while maintaining professionalism and empathy. Effective communication, strong organizational skills, and the ability to prioritize tasks are key to managing these demands. Building good relationships with the veterinary team also helps, as it ensures smooth information flow and better client support.

What is the difference between Veterinary Receptionist vs Veterinary Technician?

AspectVeterinary ReceptionistVeterinary Technician
CredentialsHigh school diploma or equivalent; on-the-job trainingAssociate degree in veterinary technology; certification often required
Work EnvironmentFront desk, client interaction, administrative tasksClinical setting, assisting with medical procedures
Employer & Industry UsageVeterinary clinics, animal hospitalsVeterinary clinics, animal hospitals, research facilities

The main difference is that Veterinary Receptionists handle client communication and administrative duties, while Veterinary Technicians perform medical tasks and assist veterinarians. Both roles are essential in veterinary practices but focus on different aspects of animal care and client service.

What Does a Veterinary Receptionist Do?

A Veterinary Receptionist does the administrative tasks in a vet office. Their responsibilities include checking in pets at the front desk, getting information from owners, and maintaining pet records. Unlike other Receptionist’s jobs, a Veterinary Receptionist will also provide basic care to the animals that are in the clinic. If the practice offers pet boarding services, Veterinary Receptionist duties may include providing food and water for the animals during the day or walking dogs that need exercise during their stay.

What are veterinary receptionists?

Veterinary receptionists are front-desk professionals who manage the administrative tasks in a veterinary clinic or animal hospital. They greet clients, schedule appointments, handle phone calls, manage patient records, and often process payments. Their role is essential for keeping the clinic organized and ensuring smooth communication between pet owners and veterinary staff. Veterinary receptionists also provide basic information to clients and help create a welcoming environment for both pets and their owners.
More about Veterinary Receptionist jobs
What are the most commonly searched types of Veterinary Receptionist jobs in Raleigh, NC? The most popular types of Veterinary Receptionist jobs in Raleigh, NC are:
What are popular job titles related to Veterinary Receptionist jobs in Raleigh, NC? For Veterinary Receptionist jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Veterinary Receptionist jobs in Raleigh, NC look for? The top searched job categories for Veterinary Receptionist jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Veterinary Receptionist jobs? Cities near Raleigh, NC with the most Veterinary Receptionist job openings:
Veterinary Receptionist jobs near you
Infographic showing various Veterinary Receptionist job openings in Raleigh, NC as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $31,985 per year, or $15.4 per hour.
Veterinary Receptionist

Veterinary Receptionist

American Veterinary Group

Apex, NC • On-site

$13.75 - $16.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

American Veterinary Group rating

5.4

Company rating: 5.4 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

37th of 48 rated veterinary

Job description

Veterinary Receptionist
Department: General Practice Hospitals
Employment Type: Full Time
Location: Animal Hospital of Peak Plaza
Reporting To: Practice Manager
Description
Our hospital is seeking a Veterinary Receptionist to help provide outstanding patient care and client service in a fast-paced, multi-doctor animal hospital.
The Veterinary Receptionist is responsible for maintaining front of house duties. These tasks vary by day but can include: answering phone calls, scheduling appointments, greeting clients, maintaining hospital required paperwork and reviewing invoices or discharge instructions. To be successful in this role, clear communication and organizational skills are key!
Ideal Candidate
  • Demonstrates professionalism, dependability, healthy and positive communication skills, and the ability to multi-task in a hands-on environment
  • Energetic people-and-pet person with excellent work ethic and social and organizational skills
  • Be compassionate/caring
  • Willing to work flexible hours including weekends
  • Can work individually, as well as on a team
  • Self-starter personality that can complete daily tasks without the need for constant direction

Skills, Knowledge, & Expertise
  • Prior Customer Service Experience
  • Must be able to lift 40 lbs.
  • This position requires regular on-site presence as an essential function of the role. Due to the nature of veterinary hospital operations, in-person attendance is necessary to support patient care, respond to time-sensitive needs, collaborate with clinical teams, and maintain the safety and well-being of patients, clients, and staff. We are committed to providing equal employment opportunities and will consider requests for reasonable accommodation in accordance with the Americans with Disabilities Act (ADA) and applicable laws.

Benefits
  • Health Care Plan (Medical, Dental & Vision Options)
  • 401k Match
  • Generous paid time off (PTO)
  • Paid Parental Leave + Paid Maternity Leave
  • One (1) Work/Life Balance day off
  • Short-term and long-term disability options
  • Supplemental insurance options
  • Discounted Veterinary Care
  • Scrub allowance
  • Hands-on and E-training
  • Professional growth opportunities
  • Tuition assistance for prospective Veterinary Technician Students

What American Veterinary Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

American Veterinary Group logo

About American Veterinary Group

Sourced by ZipRecruiter

Founded in 2015, American Veterinary Group (AVG) owns and operates a network of 120+ veterinary practices throughout the South that treat and protect over 75,000 pets annually. Our goal is to provide ongoing, in-person support to ease the burden of the day-to-day operations of veterinary practices, including in-office staff training, educational and marketing tools, and back office support. We deliver high touch practice management solutions to help veterinarians focus on the needs of their patients, instead of the needs of their business. We are animal lovers above all else, and operate with the motto, "pet first, client first".

Industry

Hospitals

Company size

201 - 500 Employees

Headquarters location

Tampa, FL, US

Year founded

2015

Social media

Facebook

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