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Veterinary Receptionist Jobs in Raleigh, NC (NOW HIRING)

NVA

Veterinary Receptionist

Chapel Hill, NC · On-site

$12.75 - $15.25/hr

Cole Park Veterinary Hospital is a well-established, AAHA accredited, small animal practice in Chapel Hill, NC. We are looking for a receptionist to join our team. Our hospital boasts an enjoyable ...

Paws At Play

Reception/Front Office

Raleigh, NC · On-site

$14 - $18/hr

Receptionist Requirements: * High school diploma/GED * Knowledge of veterinary procedures, medication, and terminology is desirable however not required * Desirable previous experience as a ...

Petco

Veterinary Hospital Receptionist

Holly Springs, NC · On-site

$13 - $15.50/hr

Must have at least 1 year's previous experience working in veterinary practice or a customer-facing role in another organization. * Must have excellent written and verbal communication skills. * Must ...

Petco

Veterinary Hospital Receptionist

Holly Springs, NC

$13 - $15.50/hr

Must have at least 1 year's previous experience working in veterinary practice or a customer-facing role in another organization. * Must have excellent written and verbal communication skills. * Must ...

American Veterinary Group

Veterinary Assistant

Chapel Hill, NC · On-site

$13 - $16.50/hr

Veterinary Assistant Department: General Practice Hospitals Employment Type: Full Time Location: Dogwood Veterinary Hospital & Pet Resort Reporting To: Kimberly Harman Description Our hospital is ...

American Veterinary Group

Veterinary Assistant

Raleigh, NC · On-site

$15.25 - $19.25/hr

Veterinary Assistant Department: General Practice Hospitals Employment Type: Full Time Location: Raleigh Community Animal Hospital Reporting To: Gatlin Ives Description Our hospital is seeking a ...

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All JobsVeterinary Receptionist JobsVeterinary Receptionist Jobs in Raleigh, NC

Veterinary Receptionist information

See Raleigh, NC salary details

$8

$13

$17

How much do veterinary receptionist jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for veterinary receptionist in Raleigh, NC is $13.97, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $15.29 per hour, depending on experience, location, and employer.

What does a receptionist do at a vet?

A veterinary receptionist manages client communication, schedules appointments, and handles administrative tasks such as billing and record-keeping. They often use computer software to update patient information and coordinate with veterinary staff to ensure smooth clinic operations.

How hard is it to be a vet receptionist?

Being a veterinary receptionist involves managing client communication, scheduling appointments, and handling administrative tasks in a fast-paced environment. It requires good organizational skills, attention to detail, and the ability to work with pet owners and staff, often during extended hours or weekends. While it can be challenging, it is generally considered an entry-level position with on-the-job training available.

What are the key skills and qualifications needed to thrive as a Veterinary Receptionist, and why are they important?

To thrive as a Veterinary Receptionist, you need strong organizational skills, attention to detail, and basic knowledge of animal care, often supported by a high school diploma or equivalent. Familiarity with veterinary practice management software, appointment scheduling systems, and multi-line phone systems is typically required. Exceptional customer service, empathy, and the ability to remain calm under pressure are vital soft skills for this role. These skills ensure efficient clinic operations, positive client experiences, and effective communication between pet owners and veterinary staff.

How to become a vet receptionist with no experience?

Veterinary receptionists typically need strong communication and organizational skills; no formal experience is required, but familiarity with office software and basic animal care knowledge can be helpful. Entry-level positions often provide on-the-job training, and obtaining a high school diploma or equivalent is usually sufficient to start. Certifications in customer service or animal handling can improve job prospects.

What do I need to become a veterinary receptionist?

To become a veterinary receptionist, you typically need a high school diploma or equivalent, strong communication and organizational skills, and experience with basic computer programs like scheduling or billing software. Customer service skills and the ability to handle multiple tasks in a fast-paced environment are also important.

What are some common challenges faced by veterinary receptionists, and how can they be managed effectively?

Veterinary receptionists often manage a fast-paced environment where they juggle appointment scheduling, client inquiries, and emergency situations. One of the main challenges is handling distressed pet owners while maintaining professionalism and empathy. Effective communication, strong organizational skills, and the ability to prioritize tasks are key to managing these demands. Building good relationships with the veterinary team also helps, as it ensures smooth information flow and better client support.

What is the difference between Veterinary Receptionist vs Veterinary Technician?

AspectVeterinary ReceptionistVeterinary Technician
CredentialsHigh school diploma or equivalent; on-the-job trainingAssociate degree in veterinary technology; certification often required
Work EnvironmentFront desk, client interaction, administrative tasksClinical setting, assisting with medical procedures
Employer & Industry UsageVeterinary clinics, animal hospitalsVeterinary clinics, animal hospitals, research facilities

The main difference is that Veterinary Receptionists handle client communication and administrative duties, while Veterinary Technicians perform medical tasks and assist veterinarians. Both roles are essential in veterinary practices but focus on different aspects of animal care and client service.

What Does a Veterinary Receptionist Do?

A Veterinary Receptionist does the administrative tasks in a vet office. Their responsibilities include checking in pets at the front desk, getting information from owners, and maintaining pet records. Unlike other Receptionist’s jobs, a Veterinary Receptionist will also provide basic care to the animals that are in the clinic. If the practice offers pet boarding services, Veterinary Receptionist duties may include providing food and water for the animals during the day or walking dogs that need exercise during their stay.

What are veterinary receptionists?

Veterinary receptionists are front-desk professionals who manage the administrative tasks in a veterinary clinic or animal hospital. They greet clients, schedule appointments, handle phone calls, manage patient records, and often process payments. Their role is essential for keeping the clinic organized and ensuring smooth communication between pet owners and veterinary staff. Veterinary receptionists also provide basic information to clients and help create a welcoming environment for both pets and their owners.
More about Veterinary Receptionist jobs
What are the most commonly searched types of Veterinary Receptionist jobs in Raleigh, NC? The most popular types of Veterinary Receptionist jobs in Raleigh, NC are:
What are popular job titles related to Veterinary Receptionist jobs in Raleigh, NC? For Veterinary Receptionist jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Veterinary Receptionist jobs in Raleigh, NC look for? The top searched job categories for Veterinary Receptionist jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Veterinary Receptionist jobs? Cities near Raleigh, NC with the most Veterinary Receptionist job openings:
Veterinary Receptionist jobs near you
Infographic showing various Veterinary Receptionist job openings in Raleigh, NC as of July 2026, with employment types broken down into 5% As Needed, 53% Full Time, and 42% Part Time. Highlights an 100% In-person job distribution, with an average salary of $29,053 per year, or $14 per hour.
Veterinary Receptionist

Veterinary Receptionist

Willowrun Veterinary Hospital

Smithfield, NC

$15 - $16/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 18 hours ago

Job description

Receptionist

Salary: $15-$16 dollars an hour dependent on skills and experience 

Schedule: Part-Time, Afternoons and Rotating Saturdays 

Willowrun Veterinary Hospital is hiring a part-time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our team, expect to be supported in your work and home life with:

  • A comprehensive benefits package, including medical, dental, and vision insurance
  • Paid time off and a 401(k) plan for full-time employees
  • Professional development opportunities

Key Responsibilities: 

  • Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
  • Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
  • Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
  • Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
  • Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

  • Previous experience as a veterinary receptionist or medical office assistant preferred
  • Strong organizational and multitasking skills
  • Ability to maintain a calm, professional, and positive demeanor

About Willowrun Veterinary Hospital 

Named the "Best Veterinary Hospital" in the 2023 Best of Johnston County awards, Willowrun Veterinary Hospital is a place where compassion, love of animals, and community meet. We are located in the town of Smithfield, North Carolina, and stand as Johnston County's oldest veterinary hospital. We are also one of the longest accredited American Animal Hospital Association facilities in the country, a badge we proudly wear.

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