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Veterinary Software Customer Success Jobs in Raleigh, NC

3E

Customer Success Manager

Raleigh, NC · Remote

$74K - $84K/yr

We're looking for a Customer Success Manager to build strong customer relationships, drive product ... Exposure to environmental, regulatory, compliance, or other complex B2B software environments

3E

Customer Success Engineer

Durham, NC · On-site

Proficiency in CRM or customer success software such as Salesforce, HubSpot, or Gainsight. Benefits In addition to joining a fast-growing international company that promotes a stimulating atmosphere ...

Safety Plus, Inc.

Customer Success Manager

Raleigh, NC · Remote

$60K - $70K/yr

Our proprietary software revolutionizes safety management, providing our clients with real-time ... As a key member of our Customer Success team, you'll play a pivotal role in shaping the future of ...

3E

Customer Success Engineer

Durham, NC · On-site

Proficiency in CRM or customer success software such as Salesforce, HubSpot, or Gainsight. Benefits In addition to joining a fast-growing international company that promotes a stimulating atmosphere ...

Canals

Customer Success Manager

Raleigh, NC · Remote

About Canals Canals builds software for wholesale distributors, helping them operate more ... The Role We're hiring a Customer Success Manager to help our customers scale successfully on Canals.

Pop-Up Talent

Customer Success Manager, CSM

Raleigh, NC · Remote

$110K - $130K/yr

Successful track record in customer success, engagement, account management, or related roles in enterprise software or business services * Deep understanding of customer needs and pain points

Steer

Manager of Customer Success

Raleigh, NC · Remote

Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of ... Reporting to the Director of Customer Success, you will be the bridge between personalized ...

Steer

Strategic Customer Success Manager

Raleigh, NC · Remote

Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of ... About the Role As a Strategic Customer Success Manager, you will own and grow relationships with ...

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All JobsVeterinary Software Customer Success JobsVeterinary Software Customer Success Jobs in Raleigh, NC

Veterinary Software Customer Success information

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How much do veterinary software customer success jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for veterinary software customer success in Raleigh, NC is $23.54, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.52 per hour, depending on experience, location, and employer.

How does a Veterinary Software Customer Success professional typically collaborate with veterinary clinics to ensure smooth software adoption?

As a Veterinary Software Customer Success professional, you’ll work closely with veterinary clinics to guide them through onboarding, provide tailored training, and address any concerns that arise during software implementation. Regular check-ins, both virtual and onsite, help you understand clinic workflows and customize support to their needs. Collaboration often involves liaising with technical support, sales, and product teams to communicate customer feedback and ensure user satisfaction, making the role dynamic and highly interactive. This hands-on approach helps clinics fully leverage the software and enhances their overall experience.

What are the key skills and qualifications needed to thrive as a Veterinary Software Customer Success professional, and why are they important?

To thrive as a Veterinary Software Customer Success professional, you need a strong understanding of veterinary practice workflows, excellent problem-solving abilities, and experience in customer support or account management. Familiarity with veterinary practice management software (such as AVImark or Cornerstone), CRM tools, and ticketing systems is typically required. Outstanding communication, patience, and relationship-building skills help you effectively support and train clients. These skills ensure customers maximize the value of the software, leading to high satisfaction and retention rates.

What are Veterinary Software Customer Success roles?

Veterinary Software Customer Success roles focus on helping veterinary clinics and professionals effectively use specialized software solutions. These roles involve onboarding new clients, providing ongoing support, troubleshooting issues, and ensuring users get the most value from the software. Customer Success professionals often act as a bridge between the software company and the veterinary practice, gathering feedback and assisting with training or product updates. Their goal is to enhance customer satisfaction, foster long-term relationships, and reduce client churn.

What is the difference between Veterinary Software Customer Success vs Veterinary Software Support Specialist?

AspectVeterinary Software Customer SuccessVeterinary Software Support Specialist
CredentialsTypically requires experience in customer relationship management and knowledge of veterinary softwareRequires technical troubleshooting skills and familiarity with veterinary software systems
Work EnvironmentProactively engages with clients to ensure software adoption and satisfactionProvides reactive technical support and resolves user issues
Employer & Industry UsageUsed by veterinary software companies to retain clients and improve user experienceEmployed by veterinary clinics or software companies to assist users with technical problems

Veterinary Software Customer Success focuses on building long-term client relationships and ensuring software adoption, while Veterinary Software Support Specialists handle technical issues and troubleshooting. Both roles are essential in the veterinary software industry but serve different functions in client engagement and technical support.

What are popular job titles related to Veterinary Software Customer Success jobs in Raleigh, NC? For Veterinary Software Customer Success jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Veterinary Software Customer Success jobs in Raleigh, NC look for? The top searched job categories for Veterinary Software Customer Success jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Veterinary Software Customer Success jobs? Cities near Raleigh, NC with the most Veterinary Software Customer Success job openings:
Veterinary Software Customer Success jobs near you

Veterinary Receptionist

Oak Heart Veterinary Hospital

Raleigh, NC • On-site

$14.50 - $17.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Description:


At Oak Heart at Person Street we are deeply committed to both our staff and the animals entrusted to our care. Choosing a career at a veterinary hospital can be incredibly rewarding and satisfying for those who have a fervent passion for animal welfare and a desire to positively impact the lives of pets and their owners.


Joining the team at Oak Heart allows you to work with animals and acquire valuable experience in addressing various medical conditions. Our team enjoys the high level of medicine we provide and the vibrant and collegial environment. As a valued team member, you’ll contribute to the overall health and well-being of animals in your community while collaborating with colleagues who share your enthusiasm.


Duties:

  • Greet and interact with clients in a friendly, professional, and efficient manner.
  • Answer incoming calls on a multi-line phone system and direct calls to the appropriate person.
  • Schedule patient appointments in accordance with hospital scheduling guidelines
  • Obtain medical and other information from referring veterinarians when needed!
  • Receive deposits and payments and explain payment options to clients.
  • Keep the cash drawer balanced and the daily report up to date.
  • Enter client communication into veterinary software
  • Communicate efficiently with staff members to organize case flow.
  • Perform cleaning duties of the lobby, reception area, restroom, and parking lot.
  • Other duties as assigned.

Skills Desired:

  • Excellent customer service and communication skills
  • Ability to work in a fast-paced environment.
  • Strong organizational and time-management skills
  • Ability to handle multiple tasks and priorities.
  • Knowledge of basic computer programs, including Microsoft Office and veterinary software
  • Attention to detail and accuracy.
  • Ability to work well in a team-oriented environment
Requirements:

Physical Requirements:

  • Ability to sit or stand for extended periods of time and walk intermittently
  • Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers
  • The ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 40 pounds with or without accommodation
  • The ability to communicate clearly and listen to information through speaking and spoken words
  • The ability to communicate information in writing and understand information presented in writing

Perks and benefits include:

  • Tuition assistance veterinary assistants interested in becoming credentialed technicians
  • A choice between two medical plans with prescription drug benefits
  • Dental and vision coverage available
  • 401(k) Savings Plan with employer match, including immediate vesting
  • Life insurance for yourself, spouse and eligible dependents available
  • Paid time off / holidays
  • Health Savings Account available
  • Short term disability available
  • Supplemental critical illness and accident plans available
  • Uniform allowance
  • Continuing education allowance for credentialed technicians
  • Employee assistance program

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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