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Veterinary Software Customer Success Jobs in Raleigh, NC

Q2

Senior Customer Success Manager

Cary, NC · On-site

Senior Customer Success Manager Q2 is seeking a Senior Customer Success Manager dedicated to ... Banking or Banking software experience required * Commercial Banking preferred * Proven results in ...

Syneoshealth

Sr Tech Customer Success Analyst

Morrisville, NC · On-site

$82K - $109K/yr

Sr Tech Customer Success Analyst Syneos Health is a leading fully-integrated life sciences services ... Collaborate with quality engineering teams to define test scenarios and assist in testing software ...

BetterUp

Senior Customer Success Manager

Raleigh, NC · On-site

The Senior Customer Success Manager role contributes to the mission of BetterUp by ensuring that ... If you have some or all of the following, please apply: * 7+ years of software and/or service ...

K4Connect

Client Success Manager

Raleigh, NC · On-site

Utilize data to tell customer success stories. * Forecast and track key account metrics. * Work ... Experience and aptitude inside the software industry for enabling integrations and working within a ...

K4Connect

Client Success Manager

Raleigh, NC · On-site

Utilize data to tell customer success stories. * Forecast and track key account metrics. * Work ... Experience and aptitude inside the software industry for enabling integrations and working within a ...

Q2

Senior Customer Success Manager

Cary, NC · On-site

SUMMARY Q2 is seeking a Senior Customer Success Manager dedicated to stewarding the success of a ... Banking or Banking software experience required * Commercial Banking preferred * Proven results in ...

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All JobsVeterinary Software Customer Success JobsVeterinary Software Customer Success Jobs in Raleigh, NC

Veterinary Software Customer Success information

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How much do veterinary software customer success jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for veterinary software customer success in Raleigh, NC is $23.54, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.52 per hour, depending on experience, location, and employer.

What is a veterinary software customer success professional?

Veterinary Software Customer Success roles focus on helping veterinary clinics and professionals effectively use specialized software solutions. These roles involve onboarding new clients, providing ongoing support, troubleshooting issues, and ensuring users get the most value from the software. Customer Success professionals often act as a bridge between the software company and the veterinary practice, gathering feedback and assisting with training or product updates. Their goal is to enhance customer satisfaction, foster long-term relationships, and reduce client churn.

What are the key skills and qualifications needed to thrive as a veterinary software customer success professional?

To thrive as a Veterinary Software Customer Success professional, you need a strong understanding of veterinary practice workflows, excellent problem-solving abilities, and experience in customer support or account management. Familiarity with veterinary practice management software (such as AVImark or Cornerstone), CRM tools, and ticketing systems is typically required. Outstanding communication, patience, and relationship-building skills help you effectively support and train clients. These skills ensure customers maximize the value of the software, leading to high satisfaction and retention rates.

How does a veterinary software customer success professional typically collaborate with veterinary clinics to ensure smooth software adoption?

As a Veterinary Software Customer Success professional, you’ll work closely with veterinary clinics to guide them through onboarding, provide tailored training, and address any concerns that arise during software implementation. Regular check-ins, both virtual and onsite, help you understand clinic workflows and customize support to their needs. Collaboration often involves liaising with technical support, sales, and product teams to communicate customer feedback and ensure user satisfaction, making the role dynamic and highly interactive. This hands-on approach helps clinics fully leverage the software and enhances their overall experience.

What is the difference between Veterinary Software Customer Success vs Veterinary Software Support Specialist?

AspectVeterinary Software Customer SuccessVeterinary Software Support Specialist
CredentialsTypically requires experience in customer relationship management and knowledge of veterinary softwareRequires technical troubleshooting skills and familiarity with veterinary software systems
Work EnvironmentProactively engages with clients to ensure software adoption and satisfactionProvides reactive technical support and resolves user issues
Employer & Industry UsageUsed by veterinary software companies to retain clients and improve user experienceEmployed by veterinary clinics or software companies to assist users with technical problems

Veterinary Software Customer Success focuses on building long-term client relationships and ensuring software adoption, while Veterinary Software Support Specialists handle technical issues and troubleshooting. Both roles are essential in the veterinary software industry but serve different functions in client engagement and technical support.

What are popular job titles related to Veterinary Software Customer Success jobs in Raleigh, NC?

For Veterinary Software Customer Success jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Veterinary Software Customer Success jobs in Raleigh, NC look for?

The top searched job categories for Veterinary Software Customer Success jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Veterinary Software Customer Success jobs?

Cities near Raleigh, NC with the most Veterinary Software Customer Success job openings:

Veterinary Software Customer Success jobs near you

ER Customer Service Representative - Part Time Weekends

Wake Veterinary Medical Center

Knightdale, NC • On-site

$14.50 - $19.50/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

Description:


Wake Veterinary Medical Center in Raleigh is currently seeking a part time weekend customer service representative to join our collaborative and compassionate team. Known for balancing high-quality medicine with a healthy work-life balance, our team is frequently praised for being both fun and incredibly skilled—a great combination!


Why Wake Veterinary Medical Center?


Wake Vet is a 24-hour hybrid hospital offering primary care, emergency, surgery, internal medicine, oncology, advanced imaging (ultrasound and 64-slice CT), and cardiology services through our partnership with CVCA. We’ve recently doubled our facility space, added dedicated special procedures and chemotherapy rooms, and expanded our diagnostic capabilities to better support our patients and referring veterinarians.


We’re also known for exceptional ICU care, delivered by a stable and experienced team of credentialed technicians and assistants. Located in Knightdale, NC—just off I-540—we’re a quick and easy commute from anywhere in the Research Triangle.


Raleigh is consistently ranked among the top cities to live in the U.S., offering everything from highly rated schools and family-friendly amenities to incredible food, extensive trails, and a central location in the state.

Perks and benefits include:

  • Tuition assistance
  • A choice between two medical plans with prescription drug benefits
  • Dental and vision coverage available
  • 401(k) Savings Plan with employer match, including immediate vesting
  • Life insurance for yourself, spouse and eligible dependents available
  • Paid time off / holidays
  • Health Savings Account available
  • Short term disability available
  • Supplemental critical illness and accident plans available
  • Uniform allowance
  • Continuing education allowance for credentialed technicians
  • Employee assistance program

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Requirements:

Physical Requirements:

  • Ability to sit for extended periods of time and walk intermittently
  • Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers Ability to stand for extended periods of time.
  • The ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 40 pounds with or without accommodation

Education and Experience:

  • Previous veterinary or healthcare experience preferred.
  • Familiarity with veterinary software is advantageous

Benefits:

  • A choice between two medical plans with prescription drug benefits
  • Dental and vision coverage are available
  • 401(k) Savings Plan with employer match, including immediate vesting
  • Life insurance for yourself, your spouse, and eligible dependents is available
  • Paid time off / holidays
  • Health Savings Account available
  • Short-term disability available
  • Supplemental critical illness and accident plans are available
  • Uniform allowance
  • Employee assistance program

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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