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Veterinary Customer Service Jobs in Raleigh, NC (NOW HIRING)

Dog Gone Happy

Customer Service Representative

Raleigh, NC · On-site

$13.50 - $15/hr

Contact veterinarians to get vaccine or other needed information regarding pets in our care; Work ... Our perfect customer service professional will embody these qualities: * Excellent communication ...

Jordan & Associates

Veterinary Assistant

Raleigh, NC · On-site

$14 - $16/hr

Exceptional customer service and phone etiquette Clear and professional communication Strong ... Experience Veterinary experience is a plus, but not always required for the right candidate. If you ...

GoodVets

Veterinary Technician

Morrisville, NC · On-site

$18.75 - $23/hr

Veterinary Technician GoodVets Morrisville - Morrisville, NC Who We Are: GoodVets is a nationwide ... Strong customer service orientation and a passion for helping pets and people * Excellent ...

GoodVets

Veterinary Technician

Morrisville, NC · On-site

$18.75 - $23/hr

As a Veterinary Technician, you play a vital role in supporting our veterinarians and ensuring the ... Strong customer service orientation and a passion for helping pets and people * Excellent ...

GoodVets

Veterinary Technician

Raleigh, NC · On-site

$18.75 - $23/hr

As a Veterinary Technician, you play a vital role in supporting our veterinarians and ensuring the ... Strong customer service orientation and a passion for helping pets and people * Excellent ...

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All JobsVeterinary Customer Service JobsVeterinary Customer Service Jobs in Raleigh, NC

Veterinary Customer Service information

See Raleigh, NC salary details

$9

$18

$26

How much do veterinary customer service jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for veterinary customer service in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What is a veterinary customer service?

A Veterinary Customer Service job involves assisting pet owners with inquiries, appointment scheduling, and providing information about veterinary services. It includes handling phone calls, emails, and in-person interactions while ensuring a positive client experience. Customer service representatives may also process payments, maintain records, and support veterinarians by communicating essential pet care details. Strong communication and multitasking skills are essential in this role.

What are the main responsibilities of a veterinary customer service representative during a typical workday?

As a Veterinary Customer Service representative, your daily duties often include greeting clients and their pets, answering phone calls, scheduling appointments, and processing payments. You’ll also communicate important information between clients and veterinarians, ensuring that client concerns are accurately relayed and follow-up procedures are scheduled. The role may involve managing medical records, assisting with check-ins, and providing support during busy periods. This position requires a balance of administrative work, empathetic customer interaction, and efficient multitasking, all within a team-oriented, animal-friendly environment.

What are the key skills and qualifications needed to thrive in the veterinary customer service position, and why are they important?

To excel in Veterinary Customer Service, you should have excellent communication skills, a basic understanding of animal care, and often a high school diploma or equivalent. Familiarity with veterinary practice management software and scheduling systems is commonly required. Compassion, patience, and problem-solving abilities are critical soft skills that help build trust with pet owners and support smooth clinic operations. These competencies ensure positive client experiences, efficient workflow, and effective teamwork within a veterinary environment.

What are popular job titles related to Veterinary Customer Service jobs in Raleigh, NC?

For Veterinary Customer Service jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Veterinary Customer Service jobs in Raleigh, NC look for?

The top searched job categories for Veterinary Customer Service jobs in Raleigh, NC are:

Veterinary Customer Service jobs near you
Infographic showing various Veterinary Customer Service job openings in Raleigh, NC as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

Veterinary Assistant

American Veterinary Group

Chapel Hill, NC • On-site

$13 - $16.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

American Veterinary Group rating

5.4

Company rating: 5.4 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

38th of 52 rated veterinary

Job description

Veterinary Assistant
Department: General Practice Hospitals
Employment Type: Full Time
Location: Dogwood Veterinary Hospital & Pet Resort
Reporting To: Practice Manager
Description
Our hospital is seeking a Veterinary Assistant to help provide outstanding patient care and client service in a fast-paced, multi-doctor animal hospital.
The Veterinary Assistant is responsible for assisting Veterinarians in the care of animals. The Assistant helps during initial examinations by restraining animals when necessary, stocking examination and surgery rooms with supplies, sterilizing tools and ensuring that equipment is in working order. Veterinary Assistants also communicate with clients (pet owners) and update patient files.
Applicants must demonstrate professionalism, dependability, healthy and positive communication skills, and the ability to multi-task. Our next team member will be an energetic people-and-pet person with excellent work ethic and social and organizational skills. Must be willing to work flexible hours and some weekends.
Ideal Candidate
  • Will have an upbeat, friendly, and professional attitude
  • Be compassionate/caring
  • Can work individually, as well as on a team
  • Excellent communication skills, a sense of urgency, and working harmoniously with team mates is required
  • Prior experience preferred
  • This position requires regular on-site presence as an essential function of the role. Due to the nature of veterinary hospital operations, in-person attendance is necessary to support patient care, respond to time-sensitive needs, collaborate with clinical teams, and maintain the safety and well-being of patients, clients, and staff. We are committed to providing equal employment opportunities and will consider requests for reasonable accommodation in accordance with the Americans with Disabilities Act (ADA) and applicable laws.

Skills, Knowledge, & Expertise
  • Prior Customer Service Experience
  • Must be able to lift 40 lbs.

Benefits
  • Health Care Plan (Medical, Dental & Vision Options)
  • 401k Match
  • Generous paid time off (PTO)
  • Paid Parental Leave + Paid Maternity Leave
  • One (1) Work/Life Balance day off
  • Short-term and long-term disability options
  • Supplemental insurance options
  • Discounted Veterinary Care
  • Scrub allowance
  • Hands-on and E-training
  • Professional growth opportunities
  • Tuition assistance for prospective Veterinary Technician Students

What American Veterinary Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

American Veterinary Group logo

About American Veterinary Group

Sourced by ZipRecruiter

Founded in 2015, American Veterinary Group (AVG) owns and operates a network of 120+ veterinary practices throughout the South that treat and protect over 75,000 pets annually. Our goal is to provide ongoing, in-person support to ease the burden of the day-to-day operations of veterinary practices, including in-office staff training, educational and marketing tools, and back office support. We deliver high touch practice management solutions to help veterinarians focus on the needs of their patients, instead of the needs of their business. We are animal lovers above all else, and operate with the motto, "pet first, client first".

Industry

Hospitals

Company size

201 - 500 Employees

Headquarters location

Tampa, FL, US

Year founded

2015

Social media

Facebook

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