At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ...
At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ...
Operational Analyst - Verint Operations Manager Configuration
Austin, TX · On-site
$51K - $73K/yr
Summary Support the optimization of enterprise Verint platforms within the Performance Enablement Organization (PEO). This role translates operational workload, SLA, and routing requirements into ...
Operational Analyst - Verint Operations Manager Configuration
Austin, TX · On-site
$51K - $73K/yr
Summary Support the optimization of enterprise Verint platforms within the Performance Enablement Organization (PEO). This role translates operational workload, SLA, and routing requirements into ...
At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ...
At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ...
Operational Analyst - Verint Operations Manager Configuration
Houston, TX · On-site
$51K - $73K/yr
Summary Support the optimization of enterprise Verint platforms within the Performance Enablement Organization (PEO). This role translates operational workload, SLA, and routing requirements into ...
Operational Analyst - Verint Operations Manager Configuration
Houston, TX · On-site
$51K - $73K/yr
Summary Support the optimization of enterprise Verint platforms within the Performance Enablement Organization (PEO). This role translates operational workload, SLA, and routing requirements into ...
Operational Analyst - Verint Operations Manager Configuration
Austin, TX · On-site
$51K - $73K/yr
Summary Support the optimization of enterprise Verint platforms within the Performance Enablement Organization (PEO). This role translates operational workload, SLA, and routing requirements into ...
Operational Analyst - Verint Operations Manager Configuration
Austin, TX · On-site
$51K - $73K/yr
Summary Support the optimization of enterprise Verint platforms within the Performance Enablement Organization (PEO). This role translates operational workload, SLA, and routing requirements into ...
Operational Analyst - Verint Operations Manager Configuration
Dallas, TX · On-site
$51K - $73K/yr
Summary Support the optimization of enterprise Verint platforms within the Performance Enablement Organization (PEO). This role translates operational workload, SLA, and routing requirements into ...
Operational Analyst - Verint Operations Manager Configuration
Dallas, TX · On-site
$51K - $73K/yr
Summary Support the optimization of enterprise Verint platforms within the Performance Enablement Organization (PEO). This role translates operational workload, SLA, and routing requirements into ...
Operational Analyst - Verint Operations Manager Configuration
Houston, TX · On-site
$51K - $73K/yr
Summary Support the optimization of enterprise Verint platforms within the Performance Enablement Organization (PEO). This role translates operational workload, SLA, and routing requirements into ...
Operational Analyst - Verint Operations Manager Configuration
Houston, TX · On-site
$51K - $73K/yr
Summary Support the optimization of enterprise Verint platforms within the Performance Enablement Organization (PEO). This role translates operational workload, SLA, and routing requirements into ...
Operational Analyst - Verint Operations Manager Configuration
Dallas, TX · On-site
$51K - $73K/yr
Summary Support the optimization of enterprise Verint platforms within the Performance Enablement Organization (PEO). This role translates operational workload, SLA, and routing requirements into ...
Operational Analyst - Verint Operations Manager Configuration
Dallas, TX · On-site
$51K - $73K/yr
Summary Support the optimization of enterprise Verint platforms within the Performance Enablement Organization (PEO). This role translates operational workload, SLA, and routing requirements into ...
Sr. Engineer, Software
$125K - $165K/yr
At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ...
Sr. Engineer, Software
$125K - $165K/yr
At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ...
Principal Engineer, Software
$138K - $185K/yr
At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ...
Principal Engineer, Software
$138K - $185K/yr
At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ...
At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ...
At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ...
Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment based on race, color, religion, sex, age ...
Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment based on race, color, religion, sex, age ...
About the Team Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment.
About the Team Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment.
Engineer, QA Automation
Columbia, MD · On-site
Verint is a company focused on addressing the fraud and security challenges faced by financial institutions. They are looking for a QA Automation Engineer who can help deliver impactful results ...
Engineer, QA Automation
Columbia, MD · On-site
Verint is a company focused on addressing the fraud and security challenges faced by financial institutions. They are looking for a QA Automation Engineer who can help deliver impactful results ...
At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ...
At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ...
At Verint, we are revolutionizing the way organizations connect with their customers, and we empower businesses to elevate every interaction to new heights. Our cutting-edge cloud platform, coupled ...
At Verint, we are revolutionizing the way organizations connect with their customers, and we empower businesses to elevate every interaction to new heights. Our cutting-edge cloud platform, coupled ...
At Verint, we are revolutionizing the way organizations connect with their customers, and we empower businesses to elevate every interaction to new heights. Our cutting-edge cloud platform, coupled ...
At Verint, we are revolutionizing the way organizations connect with their customers, and we empower businesses to elevate every interaction to new heights. Our cutting-edge cloud platform, coupled ...
Workforce Planning Manager
Little Rock, AR · On-site
This role owns the Verint platform and drives centralized scheduling practices to create consistency, efficiency, and capacity across the branch network. Essential Duties and Responsibilities
Workforce Planning Manager
Little Rock, AR · On-site
This role owns the Verint platform and drives centralized scheduling practices to create consistency, efficiency, and capacity across the branch network. Essential Duties and Responsibilities
Workforce Planning Manager
Little Rock, AR · On-site
This role owns the Verint platform and drives centralized scheduling practices to create consistency, efficiency, and capacity across the branch network. Essential Duties and Responsibilities
Workforce Planning Manager
Little Rock, AR · On-site
This role owns the Verint platform and drives centralized scheduling practices to create consistency, efficiency, and capacity across the branch network. Essential Duties and Responsibilities
Account Executive - West
Seattle, WA · On-site +1
$130K/yr
At Verint, we are revolutionizing the way organizations connect with their customers, and we empower businesses to elevate every interaction to new heights. Our cutting-edge cloud platform, coupled ...
Account Executive - West
Seattle, WA · On-site +1
$130K/yr
At Verint, we are revolutionizing the way organizations connect with their customers, and we empower businesses to elevate every interaction to new heights. Our cutting-edge cloud platform, coupled ...
Verint information
See salary details
$38.5K - $50.7K
6% of jobs
$59.6K is the 25th percentile. Wages below this are outliers.
$50.7K - $62.9K
26% of jobs
$62.9K - $75K
7% of jobs
The median wage is $86.1K / yr.
$75K - $87.2K
12% of jobs
$87.2K - $99.4K
18% of jobs
$99.4K - $111.6K
0% of jobs
$111.6K - $123.8K
5% of jobs
$124.4K is the 75th percentile. Wages above this are outliers.
$123.8K - $136K
10% of jobs
$136K - $148.1K
1% of jobs
$148.1K - $160.3K
14% of jobs
$160.3K - $172.5K
1% of jobs
$38.5K
$97.6K
$172.5K
How much do verint jobs pay per year?
What is a Verint job?
A Verint job typically refers to a role at Verint Systems, a company specializing in customer engagement, security intelligence, and workforce optimization solutions. Jobs at Verint can range from software development and data analysis to sales, consulting, and customer support. Employees at Verint work on AI-driven analytics, call center solutions, fraud detection, and other technologies that help organizations improve efficiency and security. Positions may require expertise in software engineering, machine learning, business analytics, or cybersecurity, depending on the role.
What are the key skills and qualifications needed to thrive in the Verint position, and why are they important?
To thrive as a Verint Specialist, you need expertise in call center analytics, workforce optimization, and strong problem-solving abilities, often requiring a background in IT or business operations. Familiarity with Verint software suites, data analysis tools, and relevant certifications such as Verint Certified Professional are highly valued. Excellent communication, analytical thinking, and project management skills help professionals interact effectively with technical and non-technical teams. These capabilities ensure successful implementation, optimization, and support of Verint solutions, driving organizational efficiency and customer experience.
What are some typical challenges faced by Verint Specialists, and how can they be managed effectively?
Verint Specialists commonly encounter challenges such as integrating Verint solutions with existing systems, ensuring user adoption, and managing complex data analytics tasks. These challenges can be managed by staying up-to-date with the latest Verint updates, closely collaborating with IT and operational teams, and providing comprehensive training to end-users. Proactive communication, ongoing support, and process documentation also contribute significantly to navigating these hurdles. Companies often value specialists who take a consultative approach to problem-solving and help drive continuous improvement across customer engagement and workforce optimization processes.

Job description
At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com.
Overview of Job Function:
The Account Executive serves as the primary point of contact and is responsible for managing all facets of the relationship with key named accounts in the Public Sector while ensuring revenue goals are met. The AE requires strategic thinking/planning coupled with tactical execution of identified business opportunities. Maintains contact at relevant levels in the accounts, focusing on the strategic and tactical nature of the relationship. Must be able to build and maintain relationships effectively and communicate at all levels within the organization. Develops opportunities across assigned accounts, effectively selling solutions and services using technical, organizational and customer knowledge to influence and build trusting relationships.
Principal Duties and Essential Responsibilities:
- Primary point-of-contact for major account/(s) regardless of accounts' geographic location.
- Maintains consistent executive contact with account at a high, executive level, focusing on the strategic nature of the relationship.
- Sells Verint products or services and maintains relationships with existing named accounts.
- Maintain effective relationships with established customers and partners.
- Evaluation and coordination of RFP responses.
- Responsible for working with assigned named account(s) to develop short and long term account plans to include new product acquisition, major and minor product. upgrades and associated strategic services.
- Develop and maintain internal document strategic account plan.
- Responsible for expanding and retaining named accounts while ensuring ongoing customer service.
- Responsible for identifying and qualifying long-term and short-term business opportunities and pro-actively identifying and addressing competitive threats.
- Prepares proposals and presentations, presents to all levels of the organization including executives, leads negotiations, coordinates complex decision-making processes and overcomes objectives to close.
- Maintain up-to-date knowledge of industry, technical developments and government regulations that effect target vertical markets.
- Determine sales strategies and goals for each product and service; understanding the strategies, goals and objectives of named accounts.
- Assume a leadership role in coordinating account strategy and tactics for sales support team (inside sales, pre-sales, sales management).
- Develop and maintain detailed account profiles including organizational charts for all accounts to be reviewed by management on a quarterly basis.
- Develops strategy for sustained management and success of business and coordinates resources to ensure goals are met.
- Provides regular updates to senior sales and operations staff concerning account issues, financial status.
- Meet and exceed sales quotas and revenue goals.
- Manages the account day in day out in Verint CRM.
- Consistently achieves quarterly and annual revenue forecasts.
- Maintains up to date and accurate forecasts.
- Considered a trusted resource by customer base and an expert in the field.
- Has credibility to influence at senior levels within named account e.g. Senior Executive/Board/Chair.
Minimum Requirements:
- Bachelor's Degree or equivalent work experience
- Five (5) years of sales experience and success in selling high-value, complex, and long sales cycle enterprise software and/or high-value services Public Sector FED.
- Proven and successful sales track record of quota attainment
- Must be able to effectively prospect and identify business opportunities, conduct needs analysis, and present and close solutions sales to targeted accounts
- Effective and Professional presentation and communication skills, both written and verbal are required with the ability to penetrate and establish relationships with customer's senior-level executives
- Must possess excellent negotiation and closing skills with the proven ability to qualify prospects from both an operational and financial standpoint
- Experience and knowledge of the public safety market, radio recording, and quality programs
- Travel approximately 50-75%
- Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations
- The ability to obtain the necessary credit line required to travel
Preferred Requirements:
- Experience with selling and delivering automation and AI into Public Sector (State and Local government, DoD, Federal/Civilian) agencies
- Multiple years of consistent quota attainment and/or overachievement in past 5 years
- Working knowledge of value-added ROI business process sales engagements
- Knowledge of Workforce Engagement, Workforce Management, Quality Management, Citizen Experience and Customer Experience Automation and /or CRM/ERP software background desired
#LI-BS1
MIN: 130K
MAX: 130K
About the Team
Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment based on race, color, religion, sex, age, national origin, genetic information, disability, veteran status, and any other classification or characteristic protected by applicable federal, state or local laws. Verint operates in accordance with all anti-discrimination laws and affords equal opportunities to employees and applicants without regard to any characteristic or protected class in our hiring, promotion and termination practices.
For US Applicants
2025 Benefits Offering
About Verint Systems
Sourced by ZipRecruiter
Verint Systems is a renowned tech firm in the action-centric intelligence segment based in Melville, NY. It leverages customer engagement and cyber intelligence to extract actionable insights from vast quantities of data. The company, founded in 2002, has since secured its spot in the IT and tech industry by delivering innovative and effective solutions tailored for its clients' needs. Known for their customer engagement service, voice of the customer (VoC) software, risk and compliance solutions, and fraud prevention services, they serve many business sectors. Verint's mission is to create a safer world by providing actionable intelligence that empowers organizations to prevent security threats and improve customer engagement.
Industry
It services
Company size
5,001 - 10,000 Employees
Headquarters location
Melville, NY, US
Year founded
1994