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Verint Jobs in Texas (NOW HIRING)

Five9

WEM AQM Prompt Engineer

Dallas, TX

Speech Analytics / Verint AQMFive9 AQM Prompt EngineeringDefine category intent & scope Define prompt intent & evaluation scopeSelect & tag representative call samples Select evaluation call ...

Etech

Experience in CallMiner, Verint, Salesforce, Microsoft or other speech analytics software

Etech

Experience in CallMiner, Verint, Salesforce, Microsoft or other speech analytics software

Five9

Senior WEM AQM Prompt Engineer

Dallas, TX

$103K - $142K/yr

Speech Analytics / Verint AQMFive9 AQM Prompt EngineeringDefine category intent & scopeDefine prompt intent & evaluation scopeSelect & tag representative call samplesSelect evaluation call ...

Acess Global

Workforce Operations Analyst

Austin, TX · On-site

Scheduling- WFM tools (e.g., NICE IEX, Verint, Aspect, or similar) * Productivity- Confluence, Webex, Slack * Data Entry & Reporting- Excel / Google Sheets (intermediate), basic SQL preferred

Globe Life

Manager, Workforce Management

Mckinney, TX · On-site

NICE, Verint, Genesys or similar WFM systems * Strong analytical skills * Leadership experience * Call center experience * Bachelor's degree or equivalent experience Company Description For more than ...

ConfigUSA

Workforce Operations Analyst

Austin, TX · On-site

... Verint, Aspect, or similar) Productivity- Confluence, Webex, Slack Data Entry & Reporting- Excel / Google Sheets (intermediate), basic SQL preferred Communication- Strong written English; async-first ...

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Showing results 1-20

All JobsVerint JobsVerint Jobs in Texas

Verint information

See Texas salary details

$35.9K

$90.9K

$160.7K

How much do verint jobs pay per year?

As of Aug 3, 2026, the average yearly pay for verint in Texas is $90,907.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,100.00 and $123,400.00 per year, depending on experience, location, and employer.

What is a Verint?

A Verint job typically refers to a role at Verint Systems, a company specializing in customer engagement, security intelligence, and workforce optimization solutions. Jobs at Verint can range from software development and data analysis to sales, consulting, and customer support. Employees at Verint work on AI-driven analytics, call center solutions, fraud detection, and other technologies that help organizations improve efficiency and security. Positions may require expertise in software engineering, machine learning, business analytics, or cybersecurity, depending on the role.

What are the key skills and qualifications needed to thrive in the Verint position, and why are they important?

To thrive as a Verint Specialist, you need expertise in call center analytics, workforce optimization, and strong problem-solving abilities, often requiring a background in IT or business operations. Familiarity with Verint software suites, data analysis tools, and relevant certifications such as Verint Certified Professional are highly valued. Excellent communication, analytical thinking, and project management skills help professionals interact effectively with technical and non-technical teams. These capabilities ensure successful implementation, optimization, and support of Verint solutions, driving organizational efficiency and customer experience.

What are some typical challenges faced by Verint specialists, and how can they be managed effectively?

Verint Specialists commonly encounter challenges such as integrating Verint solutions with existing systems, ensuring user adoption, and managing complex data analytics tasks. These challenges can be managed by staying up-to-date with the latest Verint updates, closely collaborating with IT and operational teams, and providing comprehensive training to end-users. Proactive communication, ongoing support, and process documentation also contribute significantly to navigating these hurdles. Companies often value specialists who take a consultative approach to problem-solving and help drive continuous improvement across customer engagement and workforce optimization processes.

What are the most commonly searched types of Verint jobs in Texas? The most popular types of Verint jobs in Texas are:
What are popular job titles related to Verint jobs in Texas? For Verint jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Verint jobs in Texas look for? The top searched job categories for Verint jobs in Texas are:
What cities in Texas are hiring for Verint jobs? Cities in Texas with the most Verint job openings:
Verint jobs near you
Infographic showing various Verint job openings in Texas as of July 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 63% Physical, 8% Hybrid, and 29% Remote job distribution, with an average salary of $90,907 per year, or $43.7 per hour.

Operational Analyst - Verint Operations Manager Configuration

Gainwell Technologies LLC

Austin, TX • On-site

$51K - $73K/yr

Other

Medical, Life, Retirement, PTO

Re-posted 16 days ago

Gainwell Technologies rating

7.8

Company rating: 7.8 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

135th of 241 rated software companies

Job description

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.
Summary
Support the optimization of enterprise Verint platforms within the Performance Enablement Organization (PEO). This role translates operational workload, SLA, and routing requirements into governed configurations within Verint Operations Manager (OM). This role configures and maintains task, workflow, skill, and queue structures to enable standardized work orchestration across back-office and hybrid environments. The role focuses on platform configuration, testing, documentation and operational alignment, not day-to-day work execution or people management.
Your role in our mission
  • Configure and maintain OM workflows, queues, task attributes, and skills to ensure the tool is supporting the current state of the business.
  • Execute configuration changes under defined standards and design guidance.
  • Participate in functional and regression testing, including test case execution and validation of expected results.
  • Document all requirements, configuration decisions, dependencies, and impacts.
  • Support enterprise governance standards for configuration, naming conventions, versioning, and change management.
  • Assist with pre?go?live testing, post?go?live stabilization, and production validation.
  • Maintain clear documentation to enable knowledge transfer and reduce single?point dependency.
  • Partner with operational leaders to understand business needs and pain points.
  • Work closely with PXOs, technology teams, and other Operational Analysts within PEO to deliver aligned solutions.
  • Support reporting and enablement teams by providing configuration context and functional inputs.
  • Operate effectively in an agile, matrix?based environment.

What we're looking for
  • Bachelor's degree in Business Administration, Information Systems, Operations, Analytics, related field, or equivalent experience
  • 1-3 years of experience in operations analysis, business analysis, quality technology, workforce optimization, or CX platform support roles
  • Exposure to back?office environments
  • Experience configuring or supporting enterprise CX/WFO/WEM platforms such as Verint, NICE, Genesys, Calabrio, or comparable solutions with Verint strongly preferred.
  • Experience supporting system implementations, enhancements, or preferred migrations

What you should expect in this role
  • Fully remote position.
  • Opportunity to travel through your work up to 10% of the time.

The deadline to submit applications for this posting is August 3, 2026.
The pay range for this position is $51,700.00 - $73,800.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.

What Gainwell Technologies employees say

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About Gainwell Technologies

Sourced by ZipRecruiter

With Health and Cost outcomes that pierce Inequities and Impact Economies, the success of our Nation’s Federal Medicaid program is inextricably tied to the Prosperity of Communities, States and the Nation as a whole. We think that deserves Respect and a Commitment from Innovators who can help those who operate within and around health and human services evolve to meet their goals. At Gainwell, that’s our Sole focus. Built across more than Five Decades, Gainwell has intentionally seized opportunities to advance its digitally enabled services to meet Agencies, Health plans and MCOs where they are on their modernization journeys and propel them into the future of Healthcare. Equally important to our Expanding Technologies and Results. We bring ideas that bring policies to life.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Irving, TX, US

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