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Verint Jobs (NOW HIRING)

Kentro

Verint System Administrator

Catonsville, MD · Hybrid

$100K - $120K/yr

The Verint Administrator will also partner with the vendor, information technology, and workforce teams to oversee the product and governance of the solution in our operational environment within ...

Kentro

Verint System Administrator

Catonsville, MD · Hybrid

$100K - $120K/yr

The Verint Administrator will also partner with the vendor, information technology, and workforce teams to oversee the product and governance of the solution in our operational environment within ...

Kentro

Verint System Administrator

Catonsville, MD · On-site

$100K - $120K/yr

The Verint Administrator will also partner with the vendor, information technology, and workforce teams to oversee the product and governance of the solution in our operational environment within ...

Verint

Associate Customer Success Manager

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ...

Verint

Account Executive (Mountain West)

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ...

Verint

Sr. Accountant

$75K - $95K/yr

Public Accounting experience #LI-BS1 About Us At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only ...

Verint

Director, Communications & Brand

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ...

Verint

Analyst, FP&A

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ...

Verint

Customer Success Manager

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ...

Verint

Sr. Customer Success Manager

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ...

Verint

Account Executive (Northeast)

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ...

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Verint information

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$38.5K

$97.6K

$172.5K

How much do verint jobs pay per year?

As of Jun 16, 2026, the average yearly pay for verint in the United States is $97,576.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $132,500.00 per year, depending on experience, location, and employer.

How does Verint work?

Verint is a company that provides software solutions for customer engagement, workforce management, and security analytics. Its products often involve data collection, analysis, and automation to improve business operations and customer interactions. Employees working with Verint may need skills in software implementation, data analysis, and understanding of enterprise systems.

What is a Verint job?

A Verint job typically refers to a role at Verint Systems, a company specializing in customer engagement, security intelligence, and workforce optimization solutions. Jobs at Verint can range from software development and data analysis to sales, consulting, and customer support. Employees at Verint work on AI-driven analytics, call center solutions, fraud detection, and other technologies that help organizations improve efficiency and security. Positions may require expertise in software engineering, machine learning, business analytics, or cybersecurity, depending on the role.

What is the Verint controversy?

There is no widely reported controversy specifically related to Verint systems or roles. Verint is a company that provides customer engagement and security software, and any issues typically involve data privacy or security concerns associated with its products. Job seekers should review company news and reports for the most current information.

Is Verint a good company?

Verint is a technology company known for its customer engagement and security solutions, often offering roles in software development, customer support, and sales. Employee reviews vary, with some citing good benefits and growth opportunities, while others mention workload and management concerns. As with any company, individual experiences depend on the specific role and department.

What are the key skills and qualifications needed to thrive in the Verint position, and why are they important?

To thrive as a Verint Specialist, you need expertise in call center analytics, workforce optimization, and strong problem-solving abilities, often requiring a background in IT or business operations. Familiarity with Verint software suites, data analysis tools, and relevant certifications such as Verint Certified Professional are highly valued. Excellent communication, analytical thinking, and project management skills help professionals interact effectively with technical and non-technical teams. These capabilities ensure successful implementation, optimization, and support of Verint solutions, driving organizational efficiency and customer experience.

What are some typical challenges faced by Verint Specialists, and how can they be managed effectively?

Verint Specialists commonly encounter challenges such as integrating Verint solutions with existing systems, ensuring user adoption, and managing complex data analytics tasks. These challenges can be managed by staying up-to-date with the latest Verint updates, closely collaborating with IT and operational teams, and providing comprehensive training to end-users. Proactive communication, ongoing support, and process documentation also contribute significantly to navigating these hurdles. Companies often value specialists who take a consultative approach to problem-solving and help drive continuous improvement across customer engagement and workforce optimization processes.

What does Verint company do?

Verint is a company that provides software solutions for customer engagement, workforce management, and security analytics. It develops tools for call centers, surveillance, and data analysis to help organizations improve operations and compliance.
More about Verint jobs
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Verint jobs near you
Infographic showing various Verint job openings in the United States as of June 2026, with employment types broken down into 94% Full Time, 1% Part Time, and 5% Contract. Highlights an 75% Physical, 9% Hybrid, and 16% Remote job distribution, with an average salary of $97,576 per year, or $46.9 per hour.

Verint System Administrator

Interon IT Solutions

Chantilly, VA • Remote

Full-time

Posted 18 days ago

Job description

Job Title: Verint System Administrator

Job Summary

The Verint System Administrator is responsible for the installation, configuration, maintenance, and optimization of Verint systems and supporting infrastructure. This role ensures high availability, performance, and compliance of the Verint environment, enabling secure and reliable voice and screen recording across the enterprise. The administrator will work closely with IT Infrastructure, Networking, Security, and Operations teams to support business-critical systems and maintain overall platform stability.

Key Responsibilities

Verint Platform Administration

  • Administer, configure, and maintain Verint servers, applications, and related components
  • Monitor system performance, recording health, storage utilization, and application availability
  • Perform routine audits of data retention policies and system logs
  • Apply Verint patches, hotfixes, and version upgrades in coordination with vendor support

System Maintenance & Support

  • Troubleshoot Verint platform issues including outages, integration failures, and performance degradation
  • Provide Tier 2 / Tier 3 support for Verint-related incidents and escalations
  • Manage storage tiers, archiving processes, and retention schedules to meet compliance requirements
  • Ensure backup and disaster recovery configurations are properly implemented and maintained

Integrations & Infrastructure

  • Support and maintain integrations with voice platforms such as SIP, VoIP, PBX, and SBCs
  • Work with network and telecom teams to validate call flows, routing, and trunk configurations impacting recording
  • Monitor Windows Server OS health, security patches, and hardware performance
  • Support multi-server, clustered, and redundant Verint environments

Security & Compliance

  • Ensure Verint systems comply with organizational security standards and regulatory requirements (PCI, SOX, HIPAA, FINRA, as applicable)
  • Manage user access, roles, permissions, and audit logging
  • Support legal hold requests, retention enforcement, and compliance-related exports

Documentation & Process Management

  • Develop and maintain system documentation, SOPs, runbooks, and architecture diagrams
  • Create knowledge articles for support teams and operational partners
  • Participate in incident response, root cause analysis, and continuous improvement initiatives

Qualifications

Required

  • 3–5+ years of experience administering enterprise systems, contact center platforms, or recording solutions
  • Hands-on experience with Verint platforms (WFO, Playback, Impact 360; versions v15.x / v7.x preferred)
  • Strong experience with Windows Server environments
  • Working knowledge of SQL Server (basic queries, logs, and troubleshooting)
  • Understanding of VoIP/SIP technologies, call routing, SBCs, and telephony protocols
  • Experience supporting multi-server, clustered, or high-availability environments
  • Strong troubleshooting, analytical, and documentation skills

Preferred

  • Experience with Verint Centralized Management (CM)
  • Familiarity with cloud or hybrid Verint deployments
  • Experience with VMware or other virtualization platforms
  • Scripting experience (PowerShell preferred; Python a plus)
  • Verint certifications or formal training

Soft Skills

  • Strong communication and collaboration skills
  • Ability to manage multiple incidents and prioritize effectively
  • Comfortable working in compliance-driven environments
  • Detail-oriented with a customer-focused approach