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Director Verint Jobs (NOW HIRING)

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help ... The Director, Communications and Brand will partner with the senior leadership to develop, direct ...

This role provides strategic direction, operational leadership, and technical excellence across Verint's solution portfolio. The Sr. Director owns the global technical delivery strategy and ensures ...

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help ... direct demonstrations in a lab environment * A "do what it takes" mentality * A strong sense of ...

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help ... through direct demonstrations in a lab environment * A "do what it takes" mentality * Detail ...

The Sr. Director, Global Services Sales ("Sr. Director") is a senior leader responsible for owning and accelerating Verint's global Services revenue across all geographies, customer segments, and ...

Sr. Accountant

$75K - $95K/yr

Perform tasks as directed by the Director - Consolidations and Reporting. Principal Duties and ... Public Accounting experience #LI-BS1 About Us At Verint, we believe customer engagement is the core ...

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help ... through direct demonstrations in a lab environment * A "do what it takes" mentality * Detail ...

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help ... through direct demonstrations in a lab environment * A "do what it takes" mentality * Detail ...

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help ... through direct demonstrations in a lab environment * A "do what it takes" mentality * Detail ...

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help ... through direct demonstrations in a lab environment * A "do what it takes" mentality * Detail ...

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help ... through direct demonstrations in a lab environment * A "do what it takes" mentality * Detail ...

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Director Verint information

What is the difference between Director Verint vs Verint Analyst?

AspectDirector VerintVerint Analyst
Required CredentialsBachelor's degree, leadership experience, possibly certifications in Verint or related toolsAssociate's or Bachelor's degree, technical skills, Verint platform knowledge
Work EnvironmentManagement, strategic planning, overseeing teamsOperational, data analysis, system monitoring
Employer & Industry UsageCustomer service, call centers, security, compliance sectorsCustomer support, quality assurance, data analysis teams

The main difference between a Director Verint and a Verint Analyst lies in their responsibilities and seniority. The Director oversees strategic implementation and team management, while the Analyst focuses on data analysis and system operations. Both roles require familiarity with Verint tools, but the Director's role is more leadership-oriented, whereas the Analyst's role is more technical and operational.

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Director, Communications & Brand

Director, Communications & Brand

Verint

Remote

Full-time

Posted 20 days ago


Job description

Job Description
At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com.
Overview of Job Function:The Director, Communications and Brand will partner with the senior leadership to develop, direct and oversee the global communications strategy, planning and execution. The position will collaborate with and leverage cross-functional, global team of executives and other leaders to develop and deploy communications across various channels, audiences, and regions. The position is responsible for brand and message strategy and communications that reinforce Verint's market leadership, technology innovation and a deep commitment to customer success. The position will provide leadership for such key functions , public relations, internal communications, customer advocacy, brand strategy, and creative execution.
Principal Duties and Essential Responsibilities:
  • Drive market and internal awareness of Verint as the CX Automation company.
  • Drive an effective brand identity and momentum for Verint as a leader in CX automation and Artificial Intelligence (AI).
  • Plan and direct content creation for external communications channels via coordinated media relations, research, blogs, and related thought leadership.
  • Drive strategy for global Customer Advocacy programs including reference program, case study program, and client advisory boards.
  • Drive strategy and execution of internal communications.
  • Manage a direct team of communications and creative/design professionals.
  • Direct and manage various agency relationships including design and creative services, advertising, and public relations.

Minimum Requirements:
  • A 4-year college degree in communications, journalism, marketing or a related field, or the equivalent years of work history.
  • A minimum of 12 years of demonstrated experience with delivering effective communications strategies that create clarity around business strategy in a software or technology organization.
  • A minimum of 8 years of progressive leadership experience leading teams within one or more similar lines of business, which may include marketing or marketing operations.
  • Direct experience leading change communications initiatives in global organizations.
  • Effective direct team and agency management experience.
  • Polished business acumen.
  • Ability to communicate confidently and effectively.
  • Proven strategic decision-making ability.
  • Success working in large, complex and matrixed organizations.
  • Proven networking skills.
  • Exceptional listening skills.
  • Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC and Social Security verification.

#LI-BS1
MIN: 160K
MAX: 180K
About Us
At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely imagined by connecting work, data, and experiences enterprise wide. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com.

Verint Systems logo

About Verint Systems

Sourced by ZipRecruiter

Verint Systems is a renowned tech firm in the action-centric intelligence segment based in Melville, NY. It leverages customer engagement and cyber intelligence to extract actionable insights from vast quantities of data. The company, founded in 2002, has since secured its spot in the IT and tech industry by delivering innovative and effective solutions tailored for its clients' needs. Known for their customer engagement service, voice of the customer (VoC) software, risk and compliance solutions, and fraud prevention services, they serve many business sectors. Verint's mission is to create a safer world by providing actionable intelligence that empowers organizations to prevent security threats and improve customer engagement.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Melville, NY, US

Year founded

1994