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From Home Verint Jobs (NOW HIRING)

Everise

With 13 centers around the world and a robust work at home program, we believe great things happen ... Experience on Verint (WFM tool) or any other tool is a plus. * Strong analytical and communication ...

Everise

Specialist - RTA

With 13 centers around the world and a robust work at home program, we believe great things happen ... Experience on Verint (WFM tool) or any other tool is a plus. * Strong analytical and communication ...

ADP

Sr Workforce Planning Specialist

Norfolk, VA · On-site

This position is hybrid, working in the office 3 days a week, and working from home 2 days a week ... Proficiency in WFM tools (e.g., Genesys Cloud, NICE, Verint, or similar platforms) * Advanced Excel ...

ADP

Sr. Workforce Planning Specialist

Alpharetta, GA · On-site

This position is hybrid, working in the office 3 days a week and working from home 2 days a week ... Proficiency in WFM tools (e.g., Genesys Cloud, NICE, Verint, or similar platforms) * Advanced Excel ...

ADP

Sr. Workforce Planning Specialist

Alpharetta, GA · Hybrid

This position is hybrid, working in the office 3 days a week and working from home 2 days a week ... Proficiency in WFM tools (e.g., Genesys Cloud, NICE, Verint, or similar platforms) * Advanced Excel ...

CenterWell Primary Care

Senior Workforce Analyst

$87K - $109K/yr

Familiarity with WFM platforms (e.g., Verint, NICE IEX, Genesys, Calabrio) and BI tools (Power BI ... Work at Home Requirements: To ensure Home or Hybrid Home/Office employees' ability to work ...

Nation Safe Drivers

Operations Supervisor

Boca Raton, FL · On-site

Experience with Five9, Verint, or similar contact center and WFM platforms. * Experience leading ... Schedule Shift / Schedule: * 2:00pm -10:30pm SUN-THUR (Sunday WFH, Mon - Thurs ONSITE) * 10:30p-7am ...

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From Home Verint information

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$38.5K

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$172.5K

How much do from home verint jobs pay per year?

As of Sep 1, 2026, the average yearly pay for from home verint in the United States is $97,576.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $132,500.00 per year, depending on experience, location, and employer.

What is the difference between From Home Verint vs From Home Customer Service Representative?

AspectFrom Home VerintFrom Home Customer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require specific certifications in customer service or technical supportHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentRemote, technology-driven call center or support environmentRemote, customer-facing support environment
Industry UsageUsed in contact centers, tech support, and customer engagement rolesCommon in retail, telecom, and service industries
Common Search & ComparisonOften compared based on technical skills and software familiarityCompared based on communication skills and customer interaction

From Home Verint roles typically focus on technical support and customer engagement using Verint software, requiring specific technical skills. In contrast, From Home Customer Service Representative positions emphasize communication and problem-solving skills for general customer support. Both roles are remote and industry-relevant but differ in technical complexity and daily tasks.

What cities are hiring for From Home Verint jobs?

Cities with the most From Home Verint job openings:

What are the most commonly searched types of Verint jobs?

The most popular types of Verint jobs are:

What states have the most From Home Verint jobs?

States with the most job openings for From Home Verint jobs include:

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From Home Verint jobs near you
Infographic showing various From Home Verint job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 79% Physical, 1% Hybrid, and 20% Remote job distribution, with an average salary of $97,576 per year, or $46.9 per hour.

Call Center Customer Service Professional - IV

Remote

TriOptus LLC
IT Services • 51 - 200 employees
Learn more about TriOptus LLCexternal

$15.75 - $20.50/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Call Center Customer Service Professional- IV

Client’s Sales Operations Team provides stakeholders strategic insight into Mass Business broadband, video, and voice services. This team is focused on delivering insight into call drivers and volume reduction opportunities, process and training effectiveness, agent execution, customer reactions to initiatives, and pain points that can be focused on to improve the customer experience.

Responsibilities:

  • Conduct call observations using an online observation system, Verint (call recording system), and Nexidia (data mining system) to deliver core customer experience data, analysis, and recommendations to the observation team to be communicated outward
  • Complete 100% of assigned observations
  • Success is measured on productivity (completing monitors) and accuracy (were the questions answered correctly)

Required Skills and Experience:

  • Prior client experience is highly preferred (working in client call center, call-center support, PM, or quality-related work)
  • Client product, B360, ACSS, Live People, and Qfiniti/Verint knowledge desired
  • Proficient in Google Suite, and Microsoft Suite (Excel, Powerpoint, etc)
  • Wireless Inside sale/ VBG sales experience
  • Strong understanding of call center processes
  • Strong listening and written/oral communication skills
  • Strong analytical skills to uncover trends, opportunities and learning gaps
  • Attention to detail
  • Strong attendance is key to success and necessary to meet objectives
  • Must have the ability to work independently and in a team environment

Must Have Skills:

  • Call Center Experience 4 plus years
  • High School degree
  • Must be bilingual (Spanish- English)

Required Shift:

  • The position is 8:30 am to 4:30 pm, Monday through Friday.

Note:

  • Suppliers, there is only 1 position to fill here. The 3 other positions were Pre ID and we need your help to fill the 4th role.
  • Work from home position

Apply