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From Home Verint Jobs (NOW HIRING)

SeatGeek

Senior Manager, Workforce

New York, NY · Remote

$120K - $174K/yr

Experience working in WFM tools (e.g., Playvox, Verint, Assembled), with a deep understanding of ... A WFH stipend to support your home office setup * Unlimited PTO * Up to 16 weeks of fully-paid ...

Chime Financial, Inc

Senior Manager

Experience with NICE, Verint, Calabrio, Genesys, or similar workforce management platforms ... from home for those near one of our offices, plus team and company-wide events depending on ...

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$38.5K

$97.6K

$172.5K

How much do from home verint jobs pay per year?

As of Jun 11, 2026, the average yearly pay for from home verint in the United States is $97,576.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $132,500.00 per year, depending on experience, location, and employer.

What is the difference between From Home Verint vs From Home Customer Service Representative?

AspectFrom Home VerintFrom Home Customer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require specific certifications in customer service or technical supportHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentRemote, technology-driven call center or support environmentRemote, customer-facing support environment
Industry UsageUsed in contact centers, tech support, and customer engagement rolesCommon in retail, telecom, and service industries
Common Search & ComparisonOften compared based on technical skills and software familiarityCompared based on communication skills and customer interaction

From Home Verint roles typically focus on technical support and customer engagement using Verint software, requiring specific technical skills. In contrast, From Home Customer Service Representative positions emphasize communication and problem-solving skills for general customer support. Both roles are remote and industry-relevant but differ in technical complexity and daily tasks.

What cities are hiring for From Home Verint jobs? Cities with the most From Home Verint job openings:
What are the most commonly searched types of Verint jobs? The most popular types of Verint jobs are:
What states have the most From Home Verint jobs? States with the most job openings for From Home Verint jobs include:
What job categories do people searching From Home Verint jobs look for? The top searched job categories for From Home Verint jobs are:
From Home Verint jobs near you
Infographic showing various From Home Verint job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $97,576 per year, or $46.9 per hour.
Telecom Analyst/ Developer

Telecom Analyst/ Developer

PSG Global Solutions

Los Angeles, CA • On-site

Full-time

Posted 19 days ago

Job description

Company Description

Answer Financial is one of the largest online auto & home insurance agencies in the U.S., with over 390,000 policies in-force as of December, 2012. It helps to insure more than 1.3 million drivers and homeowners. Insurance shoppers in all 50 states can compare insurance prices from some of the more than 20 top-rated insurers that Answer Financial represents. Products offered through Answer Financial include: auto insurance, homeowners insurance, condo insurance, renters insurance, motorcycle insurance, RV insurance & boat insurance. In addition to buying insurance online, customers can buy over the phone with assistance from one of our licensed insurance professionals. Answer Financial is part of The Allstate Corporation (NYSE: ALL), the nation's largest publicly held personal lines insurer.

Job Description

Summary:

The Telecom Analyst/Developer IV will focus on IVR and call routing applications, helping to determine organizational strategic needs and developing creative and innovative functional requirements. You will deliver clean and elegant working solutions for the IVR and speech recognition infrastructure. You will also design, implement, and maintain call flows directing incoming calls to multiple groups within the call centers, utilizing dynamic data-driven skills-based routing.Essential Job 

Duties/Responsibilities:

  • Meet with various departments to determine strategic telephony needsDevelop IVR and call routing applicationsMaintain proper documentation of system configurations
  • Keep abreast of current and new technology advances and their potential application for the company
  • Assist in departmental projectsReview reports and logs for problems and identify appropriate solutions
  • Provide backup to other telecom and network engineers maintaining telephony hardware and software infrastructure and network hardware and software infrastructure
  • Share in providing on-call technical support after hours and on weekends as needed
Qualifications

Qualifications:

  • In-depth knowledge and understanding of call centers and Avaya telecommunications systems, including Communication Manager PBX/ACD, Avaya Aura Experience Portal IVR, Eclipse, and Avaya Application Enablement Services CTI
  • Knowledge of grammar design and development (GRXML), TTS, VXML, SMS, Java/JavaScript
  • Administration of Linux systems
  • Excellent analytical, reasoning, organizational, time management and problem solving skills; excellent oral and written communication skills including ability to interact effectively with executives, customers, vendors and department staff
  • Attention to detail and follow through including the ability to work swiftly and accurately to meet stringent deadlines
  • Ability to work in and constructively contribute to team work environment
  • Ability to maintain the confidentiality of information, and adhere to compliance and security considerations
  • Ability to prioritize and handle multiple tasks simultaneously
  • Occasional lifting and/or carrying of 20 lbs. or more English language fluency required

Optional

  • In-depth knowledge and understanding of Avaya Session Border Controllers, SIP gateways, voice mail / unified communications
  • In-depth knowledge and understanding of Verint (Blue Pumpkin) workforce management and Verint QM call recording technologiesExperience in Cisco, Citrix, Riverbed, Checkpoint, and other network technologies
  • Experience in developing and deploying disaster recovery solutions

Education/Experience:

  • 5+ years of direct experienceBS degree in Computer Science BS  desired
  • Avaya certifications desired
  • Experience with Microsoft Office Products (Word, Excel, Outlook, Access) 
Additional Information

All your information will be kept confidential according to EEO guidelines. 

IF THIS IS THE JOB OPPORTUNITY FOR YOU GIVE ME A CALL AT 310-360-5004 ASAP! 

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