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Flexible Verint Jobs (NOW HIRING)

Verint

Procurement Specialist

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help ... Highly organized individual with excellent time management skills; highly flexible individual who ...

Verint

Procurement Specialist

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help ... Highly organized individual with excellent time management skills; highly flexible individual who ...

Verint Systems

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help ... Ability to work on a flexible schedule in the interest of customer satisfaction; may be required to ...

Verint Systems

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help ... Ability to work on a flexible schedule in the interest of customer satisfaction; may be required to ...

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How much do flexible verint jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for flexible verint in the United States is $19.71, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $19.95 per hour, depending on experience, location, and employer.

What is a flexible Verint job?

Flexible Verint jobs refer to roles that involve working with Verint, a leading provider of customer engagement and workforce optimization solutions, with flexible work arrangements. These positions can include remote work, flexible hours, or hybrid schedules, allowing employees to better balance their professional and personal lives. Job titles may include positions in software development, customer support, consulting, or sales, all focused on implementing or supporting Verint’s products and services.

How does working in a flexible Verint role impact collaboration with cross-functional teams?

In a Flexible Verint position, you will often collaborate closely with IT, operations, and customer service teams to optimize workforce management and improve customer engagement strategies. The flexible aspect of the role means you'll need to adapt to varying project requirements and communicate effectively across departments to implement Verint solutions. This collaborative environment helps you gain insights into different business functions and fosters strong problem-solving skills. Regular meetings and shared project goals are common, ensuring everyone stays aligned and contributes to successful outcomes.

What are the key skills and qualifications needed to thrive as a Verint Workforce Management Specialist, and why are they important?

To thrive as a Verint Workforce Management Specialist, you need expertise in workforce planning, data analysis, and experience with contact center operations, often supported by relevant experience or certifications. Familiarity with Verint Workforce Management software and related analytics tools is essential for handling scheduling, forecasting, and reporting functions. Strong problem-solving abilities, attention to detail, and effective communication help you collaborate with teams and optimize workforce strategies. These skills are crucial for ensuring efficient operations, meeting service level goals, and improving overall organizational performance.

What is the difference between Flexible Verint vs Customer Service Representative?

AspectFlexible VerintCustomer Service Representative
Required CredentialsBasic computer skills, training on Verint softwareHigh school diploma or equivalent, customer service training
Work EnvironmentCall centers, remote or on-site, using Verint for call monitoringCall centers, retail, or service settings, interacting directly with customers
Industry UsageContact centers across various industries, focusing on call monitoring and analyticsCustomer-facing roles in retail, telecom, finance, and more

Flexible Verint roles typically involve using Verint software for call monitoring and analytics, often in a remote or flexible setting. Customer Service Representatives focus on direct customer interactions and may use Verint tools for performance tracking. Both roles are common in contact centers but differ mainly in their focus—software and analytics versus direct customer engagement.

What cities are hiring for Flexible Verint jobs?

Cities with the most Flexible Verint job openings:

What are the most commonly searched types of Verint jobs?

The most popular types of Verint jobs are:

What states have the most Flexible Verint jobs?

States with the most job openings for Flexible Verint jobs include:

Flexible Verint jobs near you
Infographic showing various Flexible Verint job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 66% Full Time, 29% Part Time, 1% Temporary, and 3% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $40,987 per year, or $19.7 per hour.

Senior Developer Verint AI & Social Engineering

Capgemini

Charlotte, NC • On-site

$119K - $157K/yr

Full-time

Medical, Retirement, PTO

Re-posted 3 days ago

Capgemini North America rating

7.7

Company rating: 7.7 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

98th of 225 rated it services

Job description

Capgemini is at the forefront of innovation, integrating AI technologies to enhance customer experience and streamline operations.

We are seeking an experienced and innovative Verint AI Software Engineer to join our team supporting a premier U.S. Property & Casualty insurance carrier. This role is ideal for a technologist with deep expertise in Verint AI and a strong understanding of enterprise voice ecosystems, including CISCO, Google Cloud, and NICE. You will be instrumental in designing, developing, and optimizing AI-driven solutions that enhance customer experience, operational efficiency, and digital engagement. In this role, you will work closely with cross-functional teams to design, develop, and deploy AI-driven solutions that leverage Verint AI technology to address complex business challenges.

Our Client is one of the United States’ largest insurers, offering a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our Client is part of one the largest Insurance Groups in the world.

This role offers a unique opportunity to work on innovative AI initiatives with a leading U.S. insurance carrier, within a collaborative environment that fosters innovation, creativity, and continuous learning. You'll gain exposure to enterprise-scale projects and advanced technologies, while enjoying a comprehensive benefits package that includes health coverage, retirement plans, and professional development support.

Key Responsibilities:

  • Design, develop, test, and implement AI-based applications using Verint technology, including IVA and Speech Analytics.
  • Collaborate with business stakeholders to understand requirements and translate them into scalable technical specifications.
  • Analyze structured and unstructured data to develop AI algorithms that support intelligent decision-making and customer interaction.
  • Integrate Verint AI solutions with enterprise platforms such as CISCO telephony, Google Cloud services, and NICE workforce management systems.
  • Debug and improve existing Verint implementations for performance, scalability, and user experience.
  • Stay current with trends in AI, voice engineering, and social engineering to recommend innovative approaches and technologies.
  • Provide technical guidance and mentorship to junior developers, fostering a collaborative and growth-oriented environment.
  • Document technical specifications, architecture designs, and system integration processes.

Benefits:

  • Opportunity to work on cutting-edge AI initiatives.
  • Collaborative work environment that promotes innovation and creativity.
  • Comprehensive benefits package and professional development opportunities.

Requirements

  • Proven experience in software development with a strong focus on AI technologies and methodologies.
  • Direct experience with Verint solutions and platforms.
  • Demonstrated experience with Verint AI.
  • Deep familiarity with voice engineering technology ecosystems that include Verint, Google, CISCO, NICE and other similar technologies.
  • Strong programming skills in languages such as Python, Java, or C#.
  • Solid understanding of social engineering techniques and digital behavior analysis.
  • Ability to work effectively in a collaborative team environment.
  • Excellent problem-solving and analytical skills.
  • Effective communication skills, both verbal and written.
  • A degree in Computer Science, Software Engineering, or a related field.

Benefits

Competitive compensation and benefits package:

  1. Competitive salary and performance-based bonuses
  2. Comprehensive benefits package
  3. Career development and training opportunities
  4. Flexible work arrangements (remote and/or office-based)
  5. Dynamic and inclusive work culture within a globally renowned group
  6. Private Health Insurance
  7. Retirement Benefits
  8. Paid Time Off
  9. Training & Development
  10. Performance Bonus

Note: Benefits differ based on employee level.

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided every day by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 350,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported €22 billion in revenues in 2024.

https://www.capgemini.com/us-en/about-us/who-we-are/

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