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Flexible Verint Jobs (NOW HIRING)

RH

Real-Time Analyst

Tracy, CA · On-site

$21 - $38/hr

Teleopti, Verint, or similar platforms) * Experience using project management techniques and tools ... Ability to work a flexible schedule, including some weekends, evenings, and holidays About Us RH is ...

Unifin, Inc

Workforce Support Analyst and RTA

Niles, IL · On-site

Experience using Workforce Management tools such as Verint, NICE IEX, Aspect, Calabrio, Genesys WFM ... Willing to work flexible schedules, including weekends, holidays, and rotating shifts, based on ...

RH

Real-Time Analyst

Tracy, CA · On-site

Teleopti, Verint, or similar platforms) * Experience using project management techniques and tools ... Ability to work a flexible schedule, including some weekends, evenings, and holidays RH is an equal ...

Restoration Hardware

Real-Time Analyst

Tracy, CA

Teleopti, Verint, or similar platforms) * Experience using project management techniques and tools ... Ability to work a flexible schedule, including some weekends, evenings, and holidays RH is an equal ...

Point C

Workforce Manager

$65K - $75K/yr

Experience with WFM platforms (Zendesk, HubSpot, Verint, NICE, Aspect, UKG, Genesys, etc ... Health Savings Account (HSA) & Flexible Spending Accounts (FSAs) * Paid time off (PTO) and ...

ShyftOff

Operations Manager

Tampa, FL · On-site

ShyftOff connects clients with flexible, high-quality US-based contact center talent on a platform ... Familiarity with NICE, Verint, Genesys, Five9, Talkdesk, Kronos/UKG, or similar stacks.

Unifin, Inc

Workforce Support Analyst and RTA

Niles, IL · On-site

Experience using Workforce Management tools such as Verint, NICE IEX, Aspect, Calabrio, Genesys WFM ... Willing to work flexible schedules, including weekends, holidays, and rotating shifts, based on ...

ShyftOff

Operations Manager

Tampa, FL · On-site

ShyftOff connects clients with flexible, high-quality US-based contact center talent on a platform ... Familiarity with NICE, Verint, Genesys, Five9, Talkdesk, Kronos/UKG, or similar stacks.

ShyftOff

Operations Manager

Tampa, FL

ShyftOff connects clients with flexible, high-quality US-based contact center talent on a platform ... Familiarity with NICE, Verint, Genesys, Five9, Talkdesk, Kronos/UKG, or similar stacks.

Unifin, Inc

Workforce Support Analyst and RTA

Niles, IL · On-site

Experience using Workforce Management tools such as Verint, NICE IEX, Aspect, Calabrio, Genesys WFM ... Willing to work flexible schedules, including weekends, holidays, and rotating shifts, based on ...

Imh

Workforce Management Supervisor Senior

Lake Park, FL · On-site

$31.01 - $48.84/hr

We are committed to offering flexible work options where approved and stated in the job posting ... Experience with WFM software such as Genesys Cloud, NICE IEX, Verint, or Aspect is highly valued.

New

Staffing

Be Seen First

Customer Service Representative (Call Center)

Austin, TX · On-site

$19 - $19.50/hr

Must be flexible to work rotational shifts, including evenings and weekends based on business needs ... Familiarity with workforce management tools (Calabrio, Verint, etc.) * Associate's or Bachelor ...

Pyramid Consulting, Inc.

WFM Analyst

San Diego, CA · On-site

$40 - $42/hr

Experience working within at least one WFM platform (e.g., Genesys, NICE, Verint, Aspect, or ... Experience with gig or flexible workforce scheduling models * Basic SQL skills for querying ...

Intermountain Health

$31.01 - $48.84/hr

We are committed to offering flexible work options where approved and stated in the job posting ... Experience with WFM software such as Genesys Cloud, NICE IEX, Verint, or Aspect is highly valued.

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All Jobsflexible JobsFlexible Verint Jobs

Flexible Verint information

See salary details

$7

$19

$39

How much do flexible verint jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for flexible verint in the United States is $19.71, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $19.95 per hour, depending on experience, location, and employer.

What is a flexible Verint job?

Flexible Verint jobs refer to roles that involve working with Verint, a leading provider of customer engagement and workforce optimization solutions, with flexible work arrangements. These positions can include remote work, flexible hours, or hybrid schedules, allowing employees to better balance their professional and personal lives. Job titles may include positions in software development, customer support, consulting, or sales, all focused on implementing or supporting Verint’s products and services.

How does working in a flexible Verint role impact collaboration with cross-functional teams?

In a Flexible Verint position, you will often collaborate closely with IT, operations, and customer service teams to optimize workforce management and improve customer engagement strategies. The flexible aspect of the role means you'll need to adapt to varying project requirements and communicate effectively across departments to implement Verint solutions. This collaborative environment helps you gain insights into different business functions and fosters strong problem-solving skills. Regular meetings and shared project goals are common, ensuring everyone stays aligned and contributes to successful outcomes.

What are the key skills and qualifications needed to thrive as a Verint Workforce Management Specialist, and why are they important?

To thrive as a Verint Workforce Management Specialist, you need expertise in workforce planning, data analysis, and experience with contact center operations, often supported by relevant experience or certifications. Familiarity with Verint Workforce Management software and related analytics tools is essential for handling scheduling, forecasting, and reporting functions. Strong problem-solving abilities, attention to detail, and effective communication help you collaborate with teams and optimize workforce strategies. These skills are crucial for ensuring efficient operations, meeting service level goals, and improving overall organizational performance.

What is the difference between Flexible Verint vs Customer Service Representative?

AspectFlexible VerintCustomer Service Representative
Required CredentialsBasic computer skills, training on Verint softwareHigh school diploma or equivalent, customer service training
Work EnvironmentCall centers, remote or on-site, using Verint for call monitoringCall centers, retail, or service settings, interacting directly with customers
Industry UsageContact centers across various industries, focusing on call monitoring and analyticsCustomer-facing roles in retail, telecom, finance, and more

Flexible Verint roles typically involve using Verint software for call monitoring and analytics, often in a remote or flexible setting. Customer Service Representatives focus on direct customer interactions and may use Verint tools for performance tracking. Both roles are common in contact centers but differ mainly in their focus—software and analytics versus direct customer engagement.

What cities are hiring for Flexible Verint jobs?

Cities with the most Flexible Verint job openings:

What are the most commonly searched types of Verint jobs?

The most popular types of Verint jobs are:

What states have the most Flexible Verint jobs?

States with the most job openings for Flexible Verint jobs include:

Flexible Verint jobs near you
Infographic showing various Flexible Verint job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 66% Full Time, 29% Part Time, 1% Temporary, and 3% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $40,987 per year, or $19.7 per hour.

Workforce Optimization Analyst (NJUS)

NetJets & EJM

Columbus, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 hours ago

Job description

Join the NetJets Team
NetJets, the global private aviation leader for more than 60 years, provides the pinnacle of private travel, defined by a signature commitment to unwavering safety, personalized service, and reliable global access. Discover why NetJets is the ultimate career destination, offering exceptional benefits and growth opportunities.
Purpose of Position
The Workforce Optimization Analyst is responsible for supporting workforce planning, scheduling, and real-time
operations to ensure optimal staffing levels and service performance. This role partners closely with Flight Center
leadership to analyze trends, maintain schedules, and provide insights that drive efficiency and Owner
satisfaction.
Tasks and Responsibilities
• Assist in developing short-term and long-term forecasts based on historical trends and business inputs
• Analyze call/volume patterns and identify drivers of variability
• Support capacity planning by updating assumptions and models
• Create and maintain agent schedules aligned to forecasted demand
• Monitor schedule adherence
• Assist with shift preferences, PTO tracking, and schedule optimization
• Monitor real-time performance against service level goals
• Identify staffing mismatches and recommend corrective actions
• Communicate intraday updates to operations leadership
• Produce daily/weekly performance reports
• Analyze KPIs to identify trends, risks, and opportunities
• Maintain dashboards and standard reporting tools
• Partner with operations leaders to align staffing with business needs
• Support continuous improvement initiatives within WFM processes
• Communicate effectively with agents and leadership regarding schedule changes and performance
Note:
It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position. For a list of essential job functions, please refer to the essential functions document for this job.
Education
Bachelor's in Data Analytics
Certifications and Licenses
Years of Experience
2-4 years of experience
Core Competencies
Adaptability
Collaboration
Curiosity
Service-Oriented
Strives For Positive Results
Knowledge, Skills, Abilities and Other (KSAOs)
• A continuous learning mindset
• Experience with WFM tools (e.g., NICE, Verint, Genesys, Aspect, Calabrio)
• Familiarity with forecasting or scheduling concepts
• Demonstrated ability to craft insights and tell stories with data to non-technical audiences
• Exposure to data visualization and reporting tools (Excel, Power BI, Tableau, etc.)
How NetJets Supports You
NetJets is proud to provide a variety of attractive benefits to our employees, including many at no cost. Employees have access to no cost options including Medical, Dental, and Vision benefits, with access to robust networks of nationwide providers. NetJets offers benefits so you can LIVEWELL-a comprehensive package to support your Mind, Body, and Life.
Our comprehensive suite of benefits include:
  • Medical, Dental, and Vision
  • Healthcare Advocacy
  • Employee Assistance Program
  • Flexible Spending Accounts
  • Health Savings Account with annual employer contribution
  • Wellness Programs & Discounts
  • Paid Time Off
  • Parental Leave of Absence
  • Life and Accident Insurance
  • Voluntary benefits (financial protection plans)
  • 401(k) plan, with 67% of every dollar you contribute matched by NetJets
  • Short and Long-Term Disability
  • Legal Plan
  • Identity Theft Protection Plans
  • Pet Insurance
  • Family & Caregiving Support

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