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Flexible Verint Jobs (NOW HIRING)

Taylor Corp

Telephony IT Tech

North Mankato, MN · On-site

... Verint systems, including the phone squad support desk, provide direct support to end users in ... We offer a competitive benefit package including health, dental, vision insurance & flexible ...

Restoration Hardware

Real-Time Analyst

Tracy, CA · On-site

Teleopti, Verint, or similar platforms) * Experience using project management techniques and tools ... Ability to work a flexible schedule, including some weekends, evenings, and holidays RH is an equal ...

RH

Real-Time Analyst

Tracy, CA

Teleopti, Verint, or similar platforms) * Experience using project management techniques and tools ... Ability to work a flexible schedule, including some weekends, evenings, and holidays RH is an equal ...

RH

Real-Time Analyst

Tracy, CA · On-site

$21 - $38/hr

Teleopti, Verint, or similar platforms) * Experience using project management techniques and tools ... Ability to work a flexible schedule, including some weekends, evenings, and holidays About Us RH is ...

Unifin, Inc

Workforce Support Analyst and RTA

Niles, IL · On-site

Experience using Workforce Management tools such as Verint, NICE IEX, Aspect, Calabrio, Genesys WFM ... Willing to work flexible schedules, including weekends, holidays, and rotating shifts, based on ...

Point C

Workforce Manager

$65K - $75K/yr

Experience with WFM platforms (Zendesk, HubSpot, Verint, NICE, Aspect, UKG, Genesys, etc ... Health Savings Account (HSA) & Flexible Spending Accounts (FSAs) * Paid time off (PTO) and ...

ShyftOff

Operations Manager

Tampa, FL · On-site

ShyftOff connects clients with flexible, high-quality US-based contact center talent on a platform ... Familiarity with NICE, Verint, Genesys, Five9, Talkdesk, Kronos/UKG, or similar stacks.

ShyftOff

Operations Manager

Tampa, FL · On-site

ShyftOff connects clients with flexible, high-quality US-based contact center talent on a platform ... Familiarity with NICE, Verint, Genesys, Five9, Talkdesk, Kronos/UKG, or similar stacks.

Unifin, Inc

Workforce Support Analyst and RTA

Niles, IL · On-site

Experience using Workforce Management tools such as Verint, NICE IEX, Aspect, Calabrio, Genesys WFM ... Willing to work flexible schedules, including weekends, holidays, and rotating shifts, based on ...

Unifin, Inc

Workforce Support Analyst and RTA

Niles, IL · On-site

Experience using Workforce Management tools such as Verint, NICE IEX, Aspect, Calabrio, Genesys WFM ... Willing to work flexible schedules, including weekends, holidays, and rotating shifts, based on ...

ShyftOff

Operations Manager

Tampa, FL

ShyftOff connects clients with flexible, high-quality US-based contact center talent on a platform ... Familiarity with NICE, Verint, Genesys, Five9, Talkdesk, Kronos/UKG, or similar stacks.

Pyramid Consulting, Inc.

WFM Analyst

San Diego, CA · On-site

$40 - $42/hr

Experience working within at least one WFM platform (e.g., Genesys, NICE, Verint, Aspect, or ... Experience with gig or flexible workforce scheduling models * Basic SQL skills for querying ...

New

USAA

Workforce Management Analyst Senior

Phoenix, AZ · Hybrid

$87K - $115K/yr

We offer a flexible work environment that requires an individual to be in the office 4 days per ... Extensive experience with workforce management platforms such as NICE IEX, Verint, Genesys, or ...

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All JobsVerint JobsFlexible Verint Jobs

Flexible Verint information

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How much do flexible verint jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for flexible verint in the United States is $19.71, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $19.95 per hour, depending on experience, location, and employer.

How does working in a flexible Verint role impact collaboration with cross-functional teams?

In a Flexible Verint position, you will often collaborate closely with IT, operations, and customer service teams to optimize workforce management and improve customer engagement strategies. The flexible aspect of the role means you'll need to adapt to varying project requirements and communicate effectively across departments to implement Verint solutions. This collaborative environment helps you gain insights into different business functions and fosters strong problem-solving skills. Regular meetings and shared project goals are common, ensuring everyone stays aligned and contributes to successful outcomes.

What are the key skills and qualifications needed to thrive as a Verint Workforce Management Specialist, and why are they important?

To thrive as a Verint Workforce Management Specialist, you need expertise in workforce planning, data analysis, and experience with contact center operations, often supported by relevant experience or certifications. Familiarity with Verint Workforce Management software and related analytics tools is essential for handling scheduling, forecasting, and reporting functions. Strong problem-solving abilities, attention to detail, and effective communication help you collaborate with teams and optimize workforce strategies. These skills are crucial for ensuring efficient operations, meeting service level goals, and improving overall organizational performance.

What is the difference between Flexible Verint vs Customer Service Representative?

AspectFlexible VerintCustomer Service Representative
Required CredentialsBasic computer skills, training on Verint softwareHigh school diploma or equivalent, customer service training
Work EnvironmentCall centers, remote or on-site, using Verint for call monitoringCall centers, retail, or service settings, interacting directly with customers
Industry UsageContact centers across various industries, focusing on call monitoring and analyticsCustomer-facing roles in retail, telecom, finance, and more

Flexible Verint roles typically involve using Verint software for call monitoring and analytics, often in a remote or flexible setting. Customer Service Representatives focus on direct customer interactions and may use Verint tools for performance tracking. Both roles are common in contact centers but differ mainly in their focus—software and analytics versus direct customer engagement.

What is a flexible Verint job?

Flexible Verint jobs refer to roles that involve working with Verint, a leading provider of customer engagement and workforce optimization solutions, with flexible work arrangements. These positions can include remote work, flexible hours, or hybrid schedules, allowing employees to better balance their professional and personal lives. Job titles may include positions in software development, customer support, consulting, or sales, all focused on implementing or supporting Verint’s products and services.
What cities are hiring for Flexible Verint jobs? Cities with the most Flexible Verint job openings:
What are the most commonly searched types of Verint jobs? The most popular types of Verint jobs are:
What states have the most Flexible Verint jobs? States with the most job openings for Flexible Verint jobs include:
Flexible Verint jobs near you
Infographic showing various Flexible Verint job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 66% Full Time, 29% Part Time, 1% Temporary, and 3% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $40,987 per year, or $19.7 per hour.

Unified Communications Engineer

Jane Street

New York, NY

Full-time

Re-posted 14 days ago

Job description

About the Position

We are looking for a Unified Communications (UC) Engineer to help grow, monitor, and manage our global voice and video infrastructure. This role sits within our larger IT group and will require you to deliver smart solutions in a fast-paced environment without disrupting the daily workflow.

The UC team is responsible for all tasks and infrastructure related to collaboration and telephony. Projects include improving tooling and monitoring, deploying UC products and services, and executing software and hardware configuration changes globally, all while minimizing downtime for various collaboration services.

Our UC Engineers are experts at multitasking, monitoring alarms generated by our voice and video systems, juggling project-related tasks, and serving as an escalation point for users and other technology groups. You'll interface daily with various tech teams across the firm-including IT Operations, Cybersecurity, and Networking-to provide capacity planning, develop standards and best practices, and improve documentation across our global UC infrastructure. 

The right candidate will be passionate about solving complex problems and supporting users with robust and flexible technical solutions. 

About You
  • Have 7+ years of in-depth experience configuring and supporting the Cisco UC and Collaboration Product Suite in a multi-cluster environment, including:
    • Cisco Unified Communications Manager versions 14+
    • Cisco Meeting Server
    • Cisco Expressway
  • Have excellent knowledge of SIP, including implementing Session Border Controllers and PSTN SIP trunking
  • Deeply experienced with upgrading and maintaining Cisco UC products, including supporting phones, softphones, and video conferencing endpoints
  • Knowledgeable about UC compliance products, and experienced with modern voice recording platforms (Verint, NiCE, Calabrio, etc.) and messaging archiving products (Movius, LeapXpert, Smarsh, etc.)
  • Knowledgeable about Cisco APIs related to UC products, and experienced with creating API automations using Python, PowerShell, etc.
  • Experienced with integrating cloud-based conferencing technologies (Webex, Zoom, Teams, etc.) with on-premise infrastructure
  • Comfortable troubleshooting custom API-based integrations with UC products and services
  • Able to collect and interpret log files, collaborate with support partners to solve problems while maintaining system stability, and properly manage expectations with colleagues and users
  • Familiar with the virtualization of Cisco UC applications on enterprise-grade servers (HPE, Dell, Cisco, etc.)
  • Have a strong understanding of current security standards and expectations, and an ability to troubleshoot and use creative thinking to resolve issues

If you're a recruiting agency and want to partner with us, please reach out to agency-partnerships@janestreet.com. 

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