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Director Verint Jobs (NOW HIRING)

Five9

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Speech Analytics / Verint AQMFive9 AQM Prompt EngineeringDefine category intent & scope Define ... direct API or playground usage. Prior exposure to Five9 AQM or equivalent AI-native QM solutions.

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Navtech, Inc.

Infrastructure Project manager

Verint and BT are systems experience with Verint not a must but Nice to have. * This would include ... Provide board level overview of progress, lead and direct multidisciplinary teams across all global ...

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Director Verint information

What is the difference between Director Verint vs Verint Analyst?

AspectDirector VerintVerint Analyst
Required CredentialsBachelor's degree, leadership experience, possibly certifications in Verint or related toolsAssociate's or Bachelor's degree, technical skills, Verint platform knowledge
Work EnvironmentManagement, strategic planning, overseeing teamsOperational, data analysis, system monitoring
Employer & Industry UsageCustomer service, call centers, security, compliance sectorsCustomer support, quality assurance, data analysis teams

The main difference between a Director Verint and a Verint Analyst lies in their responsibilities and seniority. The Director oversees strategic implementation and team management, while the Analyst focuses on data analysis and system operations. Both roles require familiarity with Verint tools, but the Director's role is more leadership-oriented, whereas the Analyst's role is more technical and operational.

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Director Verint jobs near you
Infographic showing various Director Verint job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Voice (Verba) Engineer

Tata Consultancy Service Limited

Irving, TX • On-site

$85K - $90K/yr

Full-time

Posted 4 days ago

Job description

Voice (Verba) Engineer
Person on this position is responsible for Voice Services design and integration for a large portfolio of voice products with main focus on Verba/Voice Recording environment. Person will be part of Global Voice Integration team. The team covers project-related activities and work closely with various teams to deliver a professional project implementation service offering to a diverse client/business globally.
Key Responsibilities:
i. Manage design, implementation, overseeing build, validation and closure phases for various projects
ii. Plan implementation tasks, including change management and communication
iii. Manage vendor interaction and activities
iv. Validate installed solution against design record
v. Coordinate testing of installed solution with customer environment
vi. Monitor day 1 activities and troubleshoot new product deployment
vii. Direct liaison with other development and support teams locally and globally
viii. Provide technical expertise during audits
ix. Work with global teams on global standards and configuration to build Best In Class standards
Key Skills:
i. Experience in managing enterprise-scale voice deployments on a variety of platforms
ii. Familiarity with a heavily controls-focused environment highly desirable
iii. Experience in customer support in a time-critical environment on implementation and driving project deployment.
iv. Networking ,Infrasructure,Operating System,VM and Cloud experience familiarity and experience.
v. Knowledge on Verint/NICE Voice recording in a large, multi-site, global telephony environment
vi. Knowledge on Verint Recording and Operations.
vii. Knowledge of Voice recording and integration with 3rd party devices.
viii. Experience in a financial services environment is highly desirable but not essential
ix. Strong communication, organization and planning skills
x. Ability to react to a dynamic environment
xi. Strong problem-solving skills and analytical approach
xii. Strong team-player and collaborator
xiii. Fluent English written and spoken
xiv. Certified with Verint, AI, Automation and Cloud.
Development Value:
i. Exposure to various resolver teams throughout the EMEA, ASPAC, LATAM, NA regions.
ii. Opportunity to increase knowledge across voice products by participating in modular training
Salary Range- $85,000-$90,000 a year
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