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Customer Engagement Executive Jobs (NOW HIRING)

Ensono

Client Engagement Executive

$78K - $106K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... and ensuring customer satisfaction through world-class delivery. Although this role is an ... Engagement Executive is expected to work cross-functionally with various teams across Ensono, to ...

NFF Inc

Client Engagement Executive

Washington, DC · On-site

$75K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Client Engagement Executive/ Account Manager will maintain account plans, monitor performance ... skills. * CRM discipline - experience with Salesforce or similar tools; you manage pipeline and ...

NFF Inc

Client Engagement Executive

Washington, DC · On-site +1

$75K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Client Engagement Executive/ Account Manager will maintain account plans, monitor performance ... skills. * CRM discipline -- experience with Salesforce or similar tools; you manage pipeline and ...

RF-SMART

Oracle Partner Engagement Executive-Remote

RF-SMART Oracle Partner Engagement Executive - Remote We exist to Transform our Customers and Change Lives At RF-SMART we are easy to do business with. It is one of our values that helps us to live ...

unitQ

Customer Engagement Analyst

Mundelein, IL

$80K - $130K/yr

You will work alongside our most senior Customer Engagement Managers, supporting accounts that operate at executive altitude. The work is technical, analytical, and consequential. You should be goal ...

Ema

Customer Engagement Manager

Bodega Bay, CA · On-site

Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers ... The Role The Customer Engagement Manager owns a portfolio of strategic enterprise accounts end-to ...

Ema

Customer Engagement Manager

San Francisco, CA · On-site

Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers ... The Role The Customer Engagement Manager owns a portfolio of strategic enterprise accounts end-to ...

Verint

Strategic Customer Engagement Director

Overview The Strategic Customer Engagement Director is a senior individual contributor role within ... This role serves as an executive-level advisor across a defined portfolio, partnering closely with ...

Verint

Strategic Customer Engagement Director

Overview The Strategic Customer Engagement Director is a senior individual contributor role within ... This role serves as an executive-level advisor across a defined portfolio, partnering closely with ...

Striim, Inc.

Head of Strategic Customer Engagement

OR · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... engagement across Striim's strategic enterprise accounts ... This role drives executive relationships, customer retention, platform adoption, expansion ...

Toyota Material Handling

Customer Engagement Manager

Greene, NY · On-site

$83K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Engagement Manager will manage multiple stakeholders (internal and external ... executive management in a timely fashion. Escalate situations as required. * Meet customer ...

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Customer Engagement Executive information

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$23K

$47K

$72.5K

How much do customer engagement executive jobs pay per year?

As of Aug 17, 2026, the average yearly pay for customer engagement executive in the United States is $46,962.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $55,500.00 per year, depending on experience, location, and employer.

What does a customer engagement executive do?

A Customer Engagement Executive is responsible for building and maintaining positive relationships between a company and its customers. They focus on understanding customer needs, addressing concerns, and creating strategies to enhance customer satisfaction and loyalty. Their duties often include handling customer inquiries, coordinating with internal teams to resolve issues, and driving engagement initiatives like surveys or loyalty programs. By fostering strong connections and ensuring a positive experience, they play a key role in customer retention and brand reputation.

What are the key skills and qualifications needed to thrive as a customer engagement executive, and why are they important?

To thrive as a Customer Engagement Executive, you need strong communication, problem-solving abilities, and a background in customer service or sales, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce or HubSpot, as well as experience with data analytics tools, is typically required. Outstanding interpersonal skills, emotional intelligence, and proactive attitude help build lasting customer relationships and resolve issues swiftly. These skills are crucial for driving customer satisfaction, loyalty, and business growth in a competitive marketplace.

How does a customer engagement executive typically collaborate with other departments to enhance customer satisfaction?

A Customer Engagement Executive regularly works with teams such as sales, marketing, and product development to ensure a seamless customer experience. They relay customer feedback to relevant departments, coordinate on promotional campaigns, and help resolve issues that require cross-functional input. This collaborative environment not only helps address customer needs more effectively but also enables the executive to gain insights into different business functions, which can be valuable for career advancement.

What is the difference between Customer Engagement Executive vs Customer Service Representative?

AspectCustomer Engagement ExecutiveCustomer Service Representative
Primary FocusBuilding long-term customer relationships and engagement strategiesHandling customer inquiries and resolving issues
Skills RequiredCommunication, relationship management, strategic thinkingProblem-solving, communication, product knowledge
Work EnvironmentMarketing, sales, customer experience teamsCall centers, support desks, retail
Common CertificationsCustomer Relationship Management (CRM), communication coursesCustomer Service certifications, product training

While both roles involve customer interaction, a Customer Engagement Executive focuses on fostering ongoing relationships and strategic engagement, whereas a Customer Service Representative primarily addresses immediate customer issues and inquiries. The engagement role is more strategic and relationship-oriented, often working closely with marketing and sales teams, while the representative role is more transactional and support-focused.

What is the role of a customer engagement executive?

A customer engagement executive is responsible for building and maintaining positive relationships with customers to enhance satisfaction and loyalty. They analyze customer feedback, develop engagement strategies, and use tools like CRM software to personalize communication and improve overall customer experience.
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Customer Engagement Executive jobs near you
Infographic showing various Customer Engagement Executive job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $46,962 per year, or $22.6 per hour.

Membership & Engagement Executive

Girl Scouts of Greater Atlanta Inc

Mableton, GA • On-site

Full-time

Re-posted 24 days ago

Job description

Description:

Job Title: Membership & Engagement Executive

Reports To: Regional Membership Executive

Status: Non-Exempt, Full-time

Location: Remote

JOB SUMMARY

The Membership & Engagement Executive drives girl and adult membership growth and retention in the assigned territory within our 34-county council. Serving as the frontline representative of Girl Scouts of Greater Atlanta, this role builds strong community connections, promotes the Girl Scout Leadership Experience, and ensures volunteer teams have the tools and support they need. The Membership & Engagement Executive spends 90% or more of their time in the field cultivating relationships, increasing visibility, and engaging prospective members and volunteers.

DUTIES AND RESPONSIBILITIES Recruitment & Retention

  • Develop and execute data-informed recruitment and retention plans that align with council goals.
  • Consistently meet or exceed membership targets for girls and adults.
  • Identify and convert leads through presentations, community events, and partnerships.
  • Follow up with interested families and place new members into troops or volunteer roles.
  • Manage leads through Volunteer Systems, ensuring timely follow-up and accurate placement.
  • Build and sustain diverse volunteer teams to drive membership growth and troop stability.

Community Engagement

  • Build relationships with schools, faith-based organizations, and community organizations to boost Girl Scout visibility.
  • Use demographic data to prioritize outreach, focusing on underserved areas.
  • Represent Girl Scouts at local events, effectively communicating our mission, impact, and opportunities.

Volunteer Support

  • Partner with service unit teams to create annual recruitment, renewal, and volunteer development action plans.
  • Provide training, resources, coaching, and recognition to volunteers to help them deliver a high-quality Girl Scout experience.
  • Resolve issues promptly and professionally, ensuring volunteers feel supported and valued.

Additional Responsibilities

  • Maintain accurate records of leads and membership placements.
  • Stay informed on all council and national initiatives, tools, and systems.
  • Perform other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES Required:

  • Bachelor’s degree or equivalent relevant experience
  • Proven ability to work independently and as part of a collaborative team
  • Excellent interpersonal, written, and verbal communication skills
  • Strong time management and organizational skills
  • Ability to manage multiple priorities and meet deadlines
  • Demonstrated experience in outreach, sales, or community engagement
  • Willingness to work flexible hours, including evenings and weekends
  • Valid driver’s license and reliable transportation
  • Successful completion of criminal background, credit, and motor vehicle checks Preferred:
  • Experience in volunteer management or youth-serving organizations
  • Bilingual or multilingual skills
  • Experience using CRM tools and Microsoft Office applications

Core Competencies

  • Sales and recruitment mindset
  • Community engagement and partnership-building
  • Volunteer development and support
  • Cultural competence and inclusivity
  • Flexibility and adaptability
  • Accountability and goal orientation
  • Customer service excellence

Working Conditions

  • Frequent local travel (up to 60+ miles round trip)
  • Field-based with regular in-person community outreach
  • Flexible work schedule with frequent evenings and weekends required
  • Occasional lifting of up to 30 pounds

Commitment to the Girl Scout Promise and Law

The Membership & Engagement Executive is a key ambassador for the Girl Scouts and must model the Girl Scout Promise and Law values while fostering a diverse, inclusive, and welcoming environment for all.


Requirements: