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Customer Engagement Executive Jobs (NOW HIRING)

Peraton

Executive Engagement Facilitator

Mclean, VA · On-site

$135K - $216K/yr

Responsibilities Peraton is seeking an Executive Engagement Facilitator to support our customer onsite in McLean, Va. Seeking an experienced, detail-oriented professional to coordinate and manage ...

Peraton

Executive Engagement Facilitator

Mclean, VA

$135K - $216K/yr

Responsibilities Peraton is seeking an Executive Engagement Facilitator to support our customer onsite in McLean, Va. Seeking an experienced, detail-oriented professional to coordinate and manage ...

Bayer

Chief of Staff, Customer Engagement

Whippany, NJ · On-site

$154K - $231K/yr

Independently develop and deliver broad operational business support for the SVP, Customer Engagement, including executive summaries on key topics, appointments, and responsibilities; * Oversee ...

Bayer

Chief of Staff, Customer Engagement

Whippany, NJ · On-site

$154K - $231K/yr

Independently develop and deliver broad operational business support for the SVP, Customer Engagement, including executive summaries on key topics, appointments, and responsibilities; Oversee ...

Google

Executive Engagement Lead

New York, NY · On-site

Experience communicating with highly senior executive stakeholders in the context of executive programs, customer engagement, or partner experiences. * Experience and comfort using AI tools, skills ...

Bayer

Chief of Staff, Customer Engagement

Whippany, NJ · On-site

$154K - $231K/yr

Independently develop and deliver broad operational business support for the SVP, Customer Engagement, including executive summaries on key topics, appointments, and responsibilities;Oversee ...

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Customer Engagement Executive information

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$23K

$47K

$72.5K

How much do customer engagement executive jobs pay per year?

As of Aug 6, 2026, the average yearly pay for customer engagement executive in the United States is $46,962.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $55,500.00 per year, depending on experience, location, and employer.

What does a customer engagement executive do?

A Customer Engagement Executive is responsible for building and maintaining positive relationships between a company and its customers. They focus on understanding customer needs, addressing concerns, and creating strategies to enhance customer satisfaction and loyalty. Their duties often include handling customer inquiries, coordinating with internal teams to resolve issues, and driving engagement initiatives like surveys or loyalty programs. By fostering strong connections and ensuring a positive experience, they play a key role in customer retention and brand reputation.

How does a customer engagement executive typically collaborate with other departments to enhance customer satisfaction?

A Customer Engagement Executive regularly works with teams such as sales, marketing, and product development to ensure a seamless customer experience. They relay customer feedback to relevant departments, coordinate on promotional campaigns, and help resolve issues that require cross-functional input. This collaborative environment not only helps address customer needs more effectively but also enables the executive to gain insights into different business functions, which can be valuable for career advancement.

What is the role of a customer engagement executive?

A customer engagement executive is responsible for building and maintaining positive relationships with customers to enhance satisfaction and loyalty. They analyze customer feedback, develop engagement strategies, and use tools like CRM software to personalize communication and improve overall customer experience.

What are the key skills and qualifications needed to thrive as a customer engagement executive, and why are they important?

To thrive as a Customer Engagement Executive, you need strong communication, problem-solving abilities, and a background in customer service or sales, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce or HubSpot, as well as experience with data analytics tools, is typically required. Outstanding interpersonal skills, emotional intelligence, and proactive attitude help build lasting customer relationships and resolve issues swiftly. These skills are crucial for driving customer satisfaction, loyalty, and business growth in a competitive marketplace.

What is the difference between Customer Engagement Executive vs Customer Service Representative?

AspectCustomer Engagement ExecutiveCustomer Service Representative
Primary FocusBuilding long-term customer relationships and engagement strategiesHandling customer inquiries and resolving issues
Skills RequiredCommunication, relationship management, strategic thinkingProblem-solving, communication, product knowledge
Work EnvironmentMarketing, sales, customer experience teamsCall centers, support desks, retail
Common CertificationsCustomer Relationship Management (CRM), communication coursesCustomer Service certifications, product training

While both roles involve customer interaction, a Customer Engagement Executive focuses on fostering ongoing relationships and strategic engagement, whereas a Customer Service Representative primarily addresses immediate customer issues and inquiries. The engagement role is more strategic and relationship-oriented, often working closely with marketing and sales teams, while the representative role is more transactional and support-focused.

More about Customer Engagement Executive jobs
What cities are hiring for Customer Engagement Executive jobs? Cities with the most Customer Engagement Executive job openings:
What are the most commonly searched types of Customer Engagement jobs? The most popular types of Customer Engagement jobs are:
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Customer Engagement Executive jobs near you
Infographic showing various Customer Engagement Executive job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $46,962 per year, or $22.6 per hour.

Customer Engagement Specialist

Motorola Solutions, Inc.

Chicago, IL • On-site

$50K - $52K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Motorola Solutions rating

8.7

Company rating: 8.7 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

19th of 156 rated electronics manufacturers

Job description

Company Overview
At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
Department Overview
The Customer Engagement Specialist manages regional account relationships for Motorola Solutions, providing dedicated support within assigned territories. By strategically partnering with Field Sellers, this role focuses on capturing and increasing sales through a mix of account management and run-rate opportunities.
Job Description
The Customer Engagement Specialist manages an assigned territory, partnering with Motorola Solutions field sellers to support daily activities for targeted regional accounts. This role focuses on cultivating strong relationships with new and existing customers while applying a deep understanding of territory-specific pricing strategies to drive results.
Key Responsibilities:
  • Pipeline Development: Build and maintain a robust opportunity pipeline by executing follow-ups on data-driven marketing campaigns.
  • CRM Management: Utilize Salesforce to track all support interactions with Account Executives and field team members, ensuring data integrity.
  • Performance Metrics: Consistently achieve daily, weekly, and monthly activity targets and CRM performance KPIs.
  • Customer Engagement: Participate in-and occasionally lead-customer meetings to advance the sales cycle.
  • Strategic Alignment: Collaborate with the broader sales organization to contribute to overall company revenue goals.
  • Travel: Travel as required to support territory needs (approximately 10%).

Qualifications & Skills:
  • Sales Expertise: Proven track record of sales achievement, ideally in a high-energy, phone-based environment.
  • Technical Proficiency: Skilled in Google-based applications; experience with Salesforce is preferred.
  • Industry Knowledge: Prior experience in technology sales is a significant plus.

Target Base Salary Range: $50,000 - $52,000 USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
#LI-RO1
Basic Requirements
  • Bachelors Degree
  • OR 1+ years of sales experience or customer service experience

Travel Requirements
Under 10%
Relocation Provided
None
Position Type
New Grad
Referral Payment Plan
Yes
Our U.S. Benefits include:
  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!

EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.
We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

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About Motorola Solutions

Sourced by ZipRecruiter

At Motorola Solutions, we believe that everything starts with safety. It's the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class. As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways. At Motorola Solutions, we're ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.

Industry

Technology, communication and media

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1928

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