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Verint Jobs in Florida (NOW HIRING)

ShyftOff

Operations Manager

Tampa, FL · On-site

Familiarity with NICE, Verint, Genesys, Five9, Talkdesk, Kronos/UKG, or similar stacks. * Experience with QA frameworks, accreditation programs, or training program design. * Experience with AI ...

ShyftOff

Operations Manager

Tampa, FL · On-site

Familiarity with NICE, Verint, Genesys, Five9, Talkdesk, Kronos/UKG, or similar stacks. * Experience with QA frameworks, accreditation programs, or training program design. * Experience with AI ...

ShyftOff

Operations Manager

Tampa, FL

Familiarity with NICE, Verint, Genesys, Five9, Talkdesk, Kronos/UKG, or similar stacks. * Experience with QA frameworks, accreditation programs, or training program design. * Experience with AI ...

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All JobsVerint JobsVerint Jobs in Florida

Verint information

See Florida salary details

$28.8K

$72.9K

$128.9K

How much do verint jobs pay per year?

As of Jul 27, 2026, the average yearly pay for verint in Florida is $72,918.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,600.00 and $99,000.00 per year, depending on experience, location, and employer.

What is a Verint job?

A Verint job typically refers to a role at Verint Systems, a company specializing in customer engagement, security intelligence, and workforce optimization solutions. Jobs at Verint can range from software development and data analysis to sales, consulting, and customer support. Employees at Verint work on AI-driven analytics, call center solutions, fraud detection, and other technologies that help organizations improve efficiency and security. Positions may require expertise in software engineering, machine learning, business analytics, or cybersecurity, depending on the role.

What are the key skills and qualifications needed to thrive in the Verint position, and why are they important?

To thrive as a Verint Specialist, you need expertise in call center analytics, workforce optimization, and strong problem-solving abilities, often requiring a background in IT or business operations. Familiarity with Verint software suites, data analysis tools, and relevant certifications such as Verint Certified Professional are highly valued. Excellent communication, analytical thinking, and project management skills help professionals interact effectively with technical and non-technical teams. These capabilities ensure successful implementation, optimization, and support of Verint solutions, driving organizational efficiency and customer experience.

What are some typical challenges faced by Verint Specialists, and how can they be managed effectively?

Verint Specialists commonly encounter challenges such as integrating Verint solutions with existing systems, ensuring user adoption, and managing complex data analytics tasks. These challenges can be managed by staying up-to-date with the latest Verint updates, closely collaborating with IT and operational teams, and providing comprehensive training to end-users. Proactive communication, ongoing support, and process documentation also contribute significantly to navigating these hurdles. Companies often value specialists who take a consultative approach to problem-solving and help drive continuous improvement across customer engagement and workforce optimization processes.

What are the most commonly searched types of Verint jobs in Florida? The most popular types of Verint jobs in Florida are:
What are popular job titles related to Verint jobs in Florida? For Verint jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Verint jobs in Florida look for? The top searched job categories for Verint jobs in Florida are:
What cities in Florida are hiring for Verint jobs? Cities in Florida with the most Verint job openings:
Verint jobs near you
Infographic showing various Verint job openings in Florida as of July 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 69% Physical, 7% Hybrid, and 24% Remote job distribution, with an average salary of $72,918 per year, or $35.1 per hour.
Information Technology_USA - USA_Engineer

Information Technology_USA - USA_Engineer

Real Soft, Inc.

Jacksonville, FL • On-site

Contractor

Posted 20 days ago

Job description

2 Candidate Submittal Slots, New High Level Policy
MSP Owner: Rob Finton
Location: Ada, MI
Duration: 6 months
skill id: 10683082
Competencies: 10+ years experience required
IT IS_CNS_Voice Network_Cisco
Five9 Platform
Call Center Technologies
Job Description for Five9
Key Responsibilities
1. Five9 Platform Expertise
• Perform end-to-end administration of the Five9 environment, including users, agents, skillsets, queues, campaigns, and system variables.
• Manage system configurations, routing profiles, and operational controls to ensure optimal platform performance.
2. Call Flow & IVR Development
• Design, build, and maintain IVR call flows using Five9 Studio.
• Develop and optimize IVR scripting to support business requirements, self-service enhancements, and improved call routing accuracy.
3. API & Integration Work
• Work with Five9 REST APIs for system integrations, automation, and custom workflows.
• Integrate Five9 with CRM systems, SSO applications, and recording solutions such as Calabrio or Verint.
• Support integration with 2Ring dashboards/wallboards and other related reporting/analytics platforms.
4. Reporting & Analytics
• Create, configure, and manage operational and performance reports, dashboards, and analytics.
• Monitor KPI trends and provide insights to stakeholders to drive operational improvements.
5. Operational Support & Optimization
• Troubleshoot Five9-related issues across IVR, call routing, agent desktop, and integrations.
• Partner with cross-functional teams to gather requirements, implement enhancements, and ensure best-practice usage of the platform.
• Conduct system audits, recommend improvements, and support release and change management activities.
Required Skills & Qualifications
• Proven hands-on experience as a Five9 SME, administrator, or engineer.
• Strong understanding of call center technologies, ACD, IVR, routing logic, and telephony fundamentals.
• Experience with REST APIs, scripting, and system integrations.
• Knowledge of integrating Five9 with CRM, SSO, Calabrio/Verint, and 2Ring systems.
• Strong analytical skills with experience in report building and call center metrics.
• Ability to diagnose and resolve complex platform issues in a high-volume contact center environment.
• Excellent communication skills and ability to collaborate across technical and business teams., Project Code :

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