Application Administrator
Tampa, FL · On-site +1
Location: This is a US-based remote position, with candidates in the Tampa Bay area preferred ... Verint administration • Experience supporting SaaS or PaaS cloud-hosted environments ...
Application Administrator
Tampa, FL · On-site +1
Location: This is a US-based remote position, with candidates in the Tampa Bay area preferred ... Verint administration • Experience supporting SaaS or PaaS cloud-hosted environments ...
Remote Verint information
How does a Remote Verint Specialist typically collaborate with on-site teams to ensure seamless workflow and system integration?
As a Remote Verint Specialist, collaboration with on-site teams is often facilitated through regular virtual meetings, project management tools, and real-time communication platforms. You’ll work closely with IT, call center, and operations teams to implement and optimize Verint solutions, ensuring that system updates and integrations align with business goals. Establishing clear communication channels and documentation practices is crucial, as is being proactive in troubleshooting and supporting users remotely. These collaborative efforts help maintain system performance and drive continuous improvement in customer engagement and workforce optimization.
What are Remote Verint jobs?
Remote Verint jobs are positions that involve using Verint software or solutions while working from a remote location, rather than in a traditional office setting. Verint is a company that provides customer engagement, workforce optimization, and security solutions for businesses. Remote Verint roles can include customer service, technical support, software implementation, data analysis, and project management, all focusing on Verint's products and services. These roles often require experience with Verint systems and the ability to work independently using digital collaboration tools.
What is the difference between Remote Verint vs Remote Contact Center Agent?
| Aspect | Remote Verint | Remote Contact Center Agent |
|---|---|---|
| Primary Role | Software implementation, system configuration, and analytics using Verint platforms | Customer support, handling inbound/outbound calls, and assisting customers |
| Required Skills | Technical knowledge of Verint systems, troubleshooting, data analysis | Communication skills, customer service, problem-solving |
| Work Environment | IT/tech teams, remote or on-site, often within contact centers or IT departments | Customer service centers, remote or on-site contact centers |
| Certifications | Verint certifications, technical certifications | Customer service certifications, call center training |
Remote Verint roles focus on system setup, analytics, and technical support for Verint software, while Remote Contact Center Agents primarily handle customer interactions. Both roles may be remote but differ significantly in skills and responsibilities.
What are the key skills and qualifications needed to thrive as a Remote Verint Specialist, and why are they important?
To thrive as a Remote Verint Specialist, you need expertise in call center operations, data analytics, and workforce optimization, often supported by a relevant degree or Verint certification. Familiarity with Verint Workforce Management (WFM) software, reporting tools, and cloud-based collaboration platforms is typically required. Strong problem-solving, communication, and self-motivation are important soft skills for remote work and effective client support. These abilities ensure optimized workforce performance, accurate analytics, and seamless virtual collaboration for business success.
What are the most commonly searched types of Verint jobs in Florida? The most popular types of Verint jobs in Florida are:
What are popular job titles related to Remote Verint jobs in Florida? For Remote Verint jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Remote Verint jobs in Florida look for? The top searched job categories for Remote Verint jobs in Florida are:
What cities in Florida are hiring for Remote Verint jobs? Cities in Florida with the most Remote Verint job openings:
Full-time
Posted 17 days ago
Job description
About Lucayan Technology Solutions LLC
At Lucayan Technology Solutions LLC, we deliver secure, innovative solutions in support of national defense and intelligence missions. As a trusted government contracting partner, we provide top-tier intelligence and technology services that safeguard our nation. Our team is mission-driven, and we are committed to building careers that matter.
Location: This is a US-based remote position, with candidates in the Tampa Bay area preferred.
Employment Type: Full-Time Core business hours with on-call availability
Security Clearance: minimum T3 required
Job Summary
We are seeking a motivated Application Administrator to support enterprise application operations for a federal government IT program. You will install, maintain, patch, and troubleshoot business-critical applications on Windows and/or Linux platforms, support security compliance activities, and contribute to a team ensuring 24/7 application availability for a mission-critical environment.
Key Responsibilities
• Administer, maintain, and troubleshoot enterprise applications on Windows and/or Linux server platforms
• Monitor application health and system availability during core business hours with on-call support for critical incidents
• Configure user access, security settings, ports, protocols, and external connectivity
• Apply STIG security configurations and support ongoing cybersecurity compliance
• Document and resolve application errors; perform root cause analysis
• Support disaster recovery exercises and planned/unplanned outage management
• Provide technical support to end users and IT management for supported applications
Required Qualifications
Preferred Qualifications
• Experience with Apache, Tomcat, IIS, LDAP, or Active Directory
• Familiarity with Splunk, ACAS, or similar security monitoring tools
• Knowledge of IPSwitch MoveIt, Oracle B2C, SharePoint, Tableau, or Verint administration
• Experience supporting SaaS or PaaS cloud-hosted environments
Certifications
• Technical certification preferred (Microsoft or Red Hat)
At Lucayan Technology Solutions LLC, we deliver secure, innovative solutions in support of national defense and intelligence missions. As a trusted government contracting partner, we provide top-tier intelligence and technology services that safeguard our nation. Our team is mission-driven, and we are committed to building careers that matter.
Location: This is a US-based remote position, with candidates in the Tampa Bay area preferred.
- Tampa-based employees may have the possibility of transitioning to a hybrid schedule in the future, requiring periodic onsite presence at our Tampa, FL location.
Employment Type: Full-Time Core business hours with on-call availability
Security Clearance: minimum T3 required
Job Summary
We are seeking a motivated Application Administrator to support enterprise application operations for a federal government IT program. You will install, maintain, patch, and troubleshoot business-critical applications on Windows and/or Linux platforms, support security compliance activities, and contribute to a team ensuring 24/7 application availability for a mission-critical environment.
Key Responsibilities
• Administer, maintain, and troubleshoot enterprise applications on Windows and/or Linux server platforms
• Monitor application health and system availability during core business hours with on-call support for critical incidents
• Configure user access, security settings, ports, protocols, and external connectivity
• Apply STIG security configurations and support ongoing cybersecurity compliance
• Document and resolve application errors; perform root cause analysis
• Support disaster recovery exercises and planned/unplanned outage management
• Provide technical support to end users and IT management for supported applications
Required Qualifications
- U.S. Citizenship required
- Security Clearance: minimum T3 required
- Bachelor's degree in a relevant field OR applicable technical certification
- Minimum 3-5 years of application administration experience on Windows or Linux platforms
- Working knowledge of enterprise server environments and application lifecycle management
- Familiarity with security hardening and patch management practices
Preferred Qualifications
• Experience with Apache, Tomcat, IIS, LDAP, or Active Directory
• Familiarity with Splunk, ACAS, or similar security monitoring tools
• Knowledge of IPSwitch MoveIt, Oracle B2C, SharePoint, Tableau, or Verint administration
• Experience supporting SaaS or PaaS cloud-hosted environments
Certifications
• Technical certification preferred (Microsoft or Red Hat)
About Lucayan Technology Solutions
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Tampa, FL, US
Year founded
2015