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Vehicle Service Advisor Jobs (NOW HIRING)

Service Advisor

Norwood, MA ยท On-site

$75K - $200K/yr

Service Advisor About Us: Clay Subaru is a family-oriented dealership committed to providing ... Greet customers and assess their vehicle service needs. * Clearly explain recommended services and ...

Service Advisor

Norwood, MA ยท On-site

$75K - $200K/yr

Description Service Advisor About Us: Clay Subaru is a family-oriented dealership committed to ... Greet customers and assess their vehicle service needs. * Clearly explain recommended services and ...

Employee discount on vehicle service and purchases * Opportunities for Advancement Service Advisor Responsibilities: * Greeting customers, prepare/process paperwork to take care of and document ...

Employee discount on vehicle service and purchases * Opportunities for Advancement Service Advisor Responsibilities: * Greeting customers, prepare/process paperwork to take care of and document ...

Employee discount on vehicle service and purchases * Opportunities for Advancement Service Advisor Responsibilities: * Greeting customers, prepare/process paperwork to take care of and document ...

Employee referral program Employee vehicle purchase program * Wellness program If you have experience in any of the following apply now! Service Advisor, Sales Advisor, Service Consultant, Automotive ...

Join Our Team as a Service Advisor! Are you passionate about cars and customer service? Our ... Coordinate vehicle service schedules and ensure timely completion. If you're ready to drive your ...

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Vehicle Service Advisor information

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$12

$25

$45

How much do vehicle service advisor jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for vehicle service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is a vehicle service advisor?

Vehicle Service Advisors are professionals who act as the liaison between customers and the automotive service department. They greet customers, listen to their concerns about their vehicles, and recommend the necessary maintenance or repair services. Advisors also provide cost estimates, explain the work to be performed, and communicate updates throughout the service process. Their goal is to ensure customer satisfaction while helping the service department run efficiently.

How does a vehicle service advisor typically collaborate with technicians and customers during the repair process?

A Vehicle Service Advisor serves as the primary liaison between customers and the service team. They communicate customers' concerns to technicians, translate technical information back to the customer in an understandable way, and keep both parties updated throughout the repair or maintenance process. Effective collaboration involves coordinating repair timelines, clarifying repair costs, and ensuring all necessary parts and labor are scheduled efficiently. This role requires strong interpersonal skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a vehicle service advisor, and why are they important?

To thrive as a Vehicle Service Advisor, you need in-depth automotive knowledge, strong customer service skills, and often a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification is typically required. Excellent communication, active listening, and problem-solving abilities help build trust and efficiently address customer concerns. These skills ensure customer satisfaction, smooth workflow, and increased service department profitability.

What is the difference between Vehicle Service Advisor vs Service Writer?

AspectVehicle Service AdvisorService Writer
CredentialsTypically requires automotive knowledge, customer service skills, and sometimes certification in automotive serviceRequires customer service skills, basic automotive knowledge often preferred but not mandatory
Work EnvironmentWorks in automotive service centers, interacting directly with customers and techniciansWorks at service counters, communicating with customers and service teams
Industry UsageCommonly used in automotive dealerships and repair shopsWidely used in automotive service industry, often interchangeable with Vehicle Service Advisor

Both roles involve customer interaction and understanding automotive services, but Vehicle Service Advisors typically have more automotive knowledge and certification requirements. Service Writers focus on customer communication and administrative tasks. The roles often overlap, but Vehicle Service Advisors usually have a more technical background.

Can you make a lot of money as a vehicle service advisor?

Vehicle service advisors can earn a significant income through a combination of base salary and commissions based on sales and service upselling. Earnings vary depending on experience, location, and the dealership or shop, with top performers often making higher incomes. Strong communication skills and product knowledge can help increase earning potential.

How do vehicle service advisors get paid?

Vehicle service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales they generate, such as repairs and services. Their compensation often includes incentives to encourage upselling and customer satisfaction, and some may also receive benefits like health insurance and paid time off.
More about Vehicle Service Advisor jobs

What cities are hiring for Vehicle Service Advisor jobs?

Cities with the most Vehicle Service Advisor job openings:

What states have the most Vehicle Service Advisor jobs?

States with the most job openings for Vehicle Service Advisor jobs include:

Infographic showing various Vehicle Service Advisor job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Service Advisor

Clay Subaru

Norwood, MA โ€ข On-site

$75K - $200K/yr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 26 days ago


Job description

Description:

Job Description: Service Advisor 


About Us:

Clay Subaru is a family-oriented dealership committed to providing exceptional customer service and a welcoming atmosphere. Our service team is known for professionalism, efficiency, and dedication to customer satisfaction.


Position Overview:

We are seeking a motivated and experienced Service Advisor to join our team. The Service Advisor is the key point of contact between customers and our service department, ensuring a smooth and efficient service experience. You will be responsible for communicating repair and maintenance recommendations, providing accurate estimates, and ensuring top-notch customer satisfaction.


Responsibilities:
  • Greet customers and assess their vehicle service needs.
  • Clearly explain recommended services and repair options.
  • Prepare accurate repair estimates and obtain customer approvals.
  • Coordinate with service technicians to ensure timely and quality repairs.
  • Keep customers informed on the status of their vehicles.
  • Handle customer concerns and work to resolve any issues promptly.
  • Promote service specials and dealership maintenance programs.
  • Maintain accurate records of services performed and customer interactions.
Qualifications & Requirements:
  • Previous experience as a Service Advisor in an automotive dealership or repair shop is required.
  • Strong knowledge of vehicle maintenance and repair services.
  • Excellent customer service and communication skills.
  • Ability to multitask in a fast-paced environment.
  • Proficiency in computer systems and service management software.
  • A team player with a positive attitude and a strong work ethic.
  • Valid driver’s license and a clean driving record.
Benefits & Perks:
  • Starting Bonus up to $3,000 (based on experience and qualifications).
  • Competitive salary with performance-based incentives. Anywhere from 75k-200k per year 
  • Health and dental insurance.
  • 401(k) 
  • Paid time off and holidays.
  • Employee discounts on service and vehicle purchases.
  • Ongoing training and career growth opportunities.

If you're an experienced Service Advisor looking for a rewarding opportunity with a supportive team, apply today and become a part of the Clay Subaru family!

Requirements: