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Universal Banker Jobs in Indiana (NOW HIRING)

Peoples Bank

Universal Banker

Saint John, IN · On-site

$16.39 - $19.28/hr

This is a great opportunity for a Universal Banker I at our St. John Banking Center. JOB SUMMARY Provide prompt, efficient and friendly service to ensure an excellent customer experience for all ...

First Bank Richmond

Universal Banker Float

Frankfort, IN

$17 - $21.25/hr

Universal Bankers may process deposits and pay out funds in accordance with bank procedures; record all transactions accurately and balance each day's operations. Hours vary and include Saturdays.

Peoples Bank

Universal Banker

Munster, IN · On-site

$17.97 - $21.14/hr

This is an exciting opportunity for a Universal Banker II at our Munster Banking Center. Job Summary Provide prompt, efficient and friendly service to ensure an excellent customer experience to all ...

First Bank Midwest

Universal Banker Float

Frankfort, IN · On-site

$17 - $21.25/hr

Universal Bankers may process deposits and pay out funds in accordance with bank procedures; record all transactions accurately and balance each day's operations. Hours vary and include Saturdays.

Northwest Bank

Universal Banker

Fishers, IN · On-site

$16.75 - $21/hr

IN0534 Fishers As a key member of the Financial Center team, the Universal Banker delivers exceptional service at every customer's touch point, including leading and coordinating lobby management.

Centier Bank

Universal Banker

Whiting, IN · On-site

$19/hr

As the front-line client ambassador for Centier, the Universal Banker is cross trained to provide a remarkable experience for clients. This position will have a thorough understanding of the client ...

Centier Bank

Universal Banker

Saint John, IN · On-site

$19/hr

As the front-line client ambassador for Centier, the Universal Banker is cross trained to provide a remarkable experience for clients. This position will have a thorough understanding of the client ...

Centier Bank

Universal Banker

Crown Point, IN · On-site

$19/hr

As the front-line client ambassador for Centier, the Universal Banker (Bank Teller) is cross trained to provide a remarkable experience for clients. This position will have a thorough understanding ...

Centier Bank

Universal Banker

Indianapolis, IN · On-site

$19/hr

As the front-line client ambassador for Centier, the Universal Banker (Bank Teller) is cross trained to provide a remarkable experience for clients. This position will have a thorough understanding ...

Centier Bank

Universal Banker

Valparaiso, IN · On-site

$22.65/hr

As the front-line client ambassador for Centier, the Universal Banker is cross trained to provide a remarkable experience for clients. This position will have a thorough understanding of the client ...

Centier Bank

Universal Banker

Elkhart, IN · On-site

$19/hr

As the front-line client ambassador for Centier, the Universal Banker (Bank Teller) is cross trained to provide a remarkable experience for clients. This position will have a thorough understanding ...

Centier Bank

Universal Banker

Merrillville, IN · On-site

$19/hr

As the front-line client ambassador for Centier, the Universal Banker (Bank Teller) is cross trained to provide a remarkable experience for clients. This position will have a thorough understanding ...

Centier Bank

Universal Banker

La Porte, IN · On-site

$19/hr

As the front-line client ambassador for Centier, the Universal Banker (Bank Teller) is cross trained to provide a remarkable experience for clients. This position will have a thorough understanding ...

Northwest

Universal Banker

Fishers, IN

$16.75 - $21/hr

IN0534 Fishers As a key member of the Financial Center team, the Universal Banker delivers exceptional service at every customer's touch point, including leading and coordinating lobby management.

Everwise Credit Union

Universal Banker

Noblesville, IN · On-site

$19.25/hr

This Universal Banker role will be assigned to our new Olio Road Branch, set to open in May 2026. This role will start and train at our Noblesville Branch until Olio Road opens. Primary ...

Centier

Universal Banker

Indianapolis, IN

$19/hr

As the front-line client ambassador for Centier, the Universal Banker (Bank Teller) is cross trained to provide a remarkable experience for clients. This position will have a thorough understanding ...

Centier

Universal Banker

Saint John, IN · On-site

$19/hr

As the front-line client ambassador for Centier, the Universal Banker is cross trained to provide a remarkable experience for clients. This position will have a thorough understanding of the client ...

Centier

Universal Banker

Whiting, IN

$19/hr

As the front-line client ambassador for Centier, the Universal Banker is cross trained to provide a remarkable experience for clients. This position will have a thorough understanding of the client ...

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All JobsUniversal Banker JobsUniversal Banker Jobs in Indiana

Universal Banker information

See Indiana salary details

$11

$18

$24

How much do universal banker jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for universal banker in Indiana is $18.90, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $20.58 per hour, depending on experience, location, and employer.

How does a Universal Banker typically balance customer service with sales responsibilities?

Universal Bankers are expected to provide excellent customer service while also identifying opportunities to recommend banking products that meet clients' needs. This balance is achieved by actively listening to customers, understanding their financial goals, and offering tailored solutions rather than aggressive sales pitches. Universal Bankers often rotate between teller duties and personal banking tasks, making adaptability and a customer-focused mindset essential. Successful Universal Bankers view sales as a natural extension of service, building trust with clients and fostering long-term relationships.

What is the difference between Universal Banker vs Teller?

AspectUniversal BankerTeller
Required CredentialsHigh school diploma or equivalent; some roles may require banking certificationsHigh school diploma or equivalent
Work EnvironmentBank branches, handling multiple banking servicesBank counters, primarily cash transactions
Job ResponsibilitiesCustomer service, account opening, loan processing, cash handlingCash transactions, deposits, withdrawals, basic customer inquiries
Employer & Industry UsageCommercial banks, credit unionsCommercial banks, credit unions

Universal Bankers have a broader role, handling various banking services and customer needs, while Tellers focus mainly on cash transactions and basic customer service. Universal Bankers often require additional skills and certifications, making their role more versatile within banking institutions.

What Does a Universal Banker Do?

A universal banker is a customer-facing position in a bank. As a universal banker, your responsibilities include opening new accounts, assisting customers with transactions, reviewing documents for accuracy or legal compliance, and verifying the identity of account holders. Some universal bankers provide personal banking services for individuals or businesses to help manage their investments. Other universal bankers are loan clerks who assist customers with applications. You can most commonly find employment opportunities with commercial banks, although many industries also hire universal bankers, such as investment firms.

What are the key skills and qualifications needed to thrive as a Universal Banker, and why are they important?

To thrive as a Universal Banker, you need a solid understanding of banking products, sales, and customer service, typically backed by a high school diploma or associate degree. Familiarity with core banking systems, digital banking platforms, and cash handling procedures is essential. Strong communication, problem-solving, and relationship-building skills help you exceed customer expectations and work effectively with team members. These competencies are crucial for driving customer satisfaction, meeting sales goals, and ensuring accurate financial transactions.

What are Universal Bankers?

Universal Bankers are versatile banking professionals trained to handle a wide range of customer needs within a bank branch. They perform both traditional teller transactions and personal banking services, such as opening accounts, assisting with loans, and providing financial advice. This role is designed to improve customer service by allowing one person to address multiple banking needs, making the banking experience more efficient and personalized.
More about Universal Banker jobs
What are the most commonly searched types of Universal Banker jobs in Indiana? The most popular types of Universal Banker jobs in Indiana are:
What are popular job titles related to Universal Banker jobs in Indiana? For Universal Banker jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Universal Banker jobs in Indiana look for? The top searched job categories for Universal Banker jobs in Indiana are:
What cities in Indiana are hiring for Universal Banker jobs? Cities in Indiana with the most Universal Banker job openings:
What are popular job titles related to Universal Banker jobs in IN? For Universal Banker jobs in IN, the most frequently searched job titles are:
Universal Banker jobs near you
Infographic showing various Universal Banker job openings in Indiana as of July 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,304 per year, or $18.9 per hour.
Universal Banker

Universal Banker

Community State Bank, Avilla IN

Kendallville, IN

$16.75 - $21/hr

Full-time

Posted 2 days ago

Job description

Community State Bank is seeking a Full Time Universal Banker to join our team of Retail Banking professionals in our Kendallville, Indiana office. Qualified candidates will have a minimum of two (2) years of Retail Banking experience, including new deposit account opening and consumer lending experience. CSB offers a competitive compensation and benefits package and a positive, team-oriented work environment. Apply today to see why CSB is a great place to work!
Job Title: Universal Banker I
Reports To: Branch Manager
Supervises: None
Division: Retail
FLSA Classification: Non-Exempt
Pay Rate: Hourly
Position Purpose: The Universal Banker I position is the face of Community State Bank and is responsible for providing exceptional client service while handling all basic and advanced front-line client transactions, inquiries, and account maintenance as well as opening new personal and business deposit accounts and consumer lending. The UB I may also assist the Client Service Manager with branch operational duties and may serve as a mentor to Client Service Specialists, assist with training as needed.
Job Requirements
Education: A high school diploma or equivalent required.
Experience: A minimum of two (2) years of Retail banking experience, including teller, new accounts and basic consumer lending experience required. Current NMLS license, or ability to obtain NMLS license, required.
Skills: Professional verbal and written communication skills; ability to type at least 30 wpm; proficiency with Microsoft Office software such as Word, Excel, PowerPoint, and Outlook; fluent communication in the English language; ability to travel occasionally between Bank locations as needed.
Essential duties include, but are not limited to:
CSB Cultural Expectations
  • Commit to learning, integrating, and modeling CSB’s ‘I CREATE’ core values: Integrity, Communication, Respect, Encouragement, Accountability, Trust, and Equality
  • Align to bank-wide vision, mission, and business objectives
  • Commit to continuous personal and professional growth in the areas of teamwork, client service, and job specific competencies

General Job Duties
  • Practice an exceptional standard of client service/hospitality
  • Master a “client first” approach and encourage it in colleagues
  • Create an observable positive experience for clients
  • Identify client needs and offer bank products/services to clients as solutions to those needs
  • Work with teammates to create a collaborative environment in serving the customer
  • Support and celebrate teammates’ growth
  • Adhere to schedule (timeliness)
  • Maintain a positive attitude of helping other team members, inside and outside of the branch with consideration to the ever-changing landscape of staffing, training, and process improvement
  • Maintain awareness of what is required to achieve and maintain profitability for the bank
  • Be willing to ask questions in order to balance the risk to the bank and meeting customer needs
  • Possess knowledge of all CSB products and processes
  • Exhibit a strong commitment to accuracy and attention to detail in transactions, cash drawer management, confidentiality, and client account maintenance
  • Demonstrate the strong communication skills and practices necessary for interactions with customers, the Client Service Manager, the Branch Manager, and colleagues
  • Exhibit a willingness to ask for help when necessary and offer it when asked
  • Perform all client service transactions, including deposits, withdrawals, payments, cashier’s checks, money orders, loan advances, and checking cashing
  • Assist clients with debit and ATM card inquiries, including resetting PIN numbers, new card issuance, card closure, travel notifications, card limit changes, and disputes
  • Watch for signs of fraudulent cash and transaction activity in order to protect the bank and clients
  • Assist the Client Service Manager as needed with accurately managing the vault, including maintaining proper cash levels, buying and selling cash as needed, performing vault audits in accordance with bank policy
  • Assist with the balancing and filling of ATMs, auditing ATMs per bank policy, and maintaining proper ATM cash levels
  • Assist new hires/CSSs with questions and training as needed
  • Perform all account maintenance including name and address changes, account owner/signer updates, and account titles
  • Place account holds, stop payments, and wires as needed, following regulatory guidelines and bank policy
  • Process indemnity agreements as needed
  • Open deposit accounts as needed to meet personal and business client needs
  • Process credit card and consumer loan applications
  • Provide financial consultations to clients to determine which product(s) best meet their needs
  • Learn and comply with all applicable banking regulations and related procedures, including Reg CC, Reg B, Reg P, Bank Secrecy Act, etc.
  • Complete UB I training and begin UB II training within 12-24 months of UB I start date

Physical Demands
  • Frequent sedentary work that primarily involves sitting and standing for extended periods
  • Frequent repetitive motions that include the hands and/or fingers
  • Constant reaching with hands and arms
  • Constant operation of a computer and other office productivity machinery, such as a calculator, copy machine, phone
  • Constant written and verbal communication with others to exchange information
  • Constant state of awake and alertness
  • Frequent stooping, kneeling, or crouching
  • Constantly speaking and listening to coworkers and clients both in person and on the phone
  • Constant in-person attendance at job site
  • Occasional travel to a branch or client location
  • Occasional lifting of up to 25 pounds
  • Occasional exposure to adverse weather conditions
  • Constant exposure to moderate office noise levels in a group setting

Community State Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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