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Universal Banker Jobs in Indiana (NOW HIRING)

First Bank Midwest

Universal Banker I

Noblesville, IN · On-site

$17 - $21.25/hr

The Universal Banker role allows employees to fully execute on The Farmers Bank brand purpose: To Care, Educate & Serve to Inspire a better future for all. A Universal Banker can service a customer ...

First Bank Richmond

Universal Banker I

Noblesville, IN

$17 - $21.25/hr

A Universal Banker can service a customer both at a teller window as well as at a customer service desk, depending on the needs of the customer in front of them. The primary role of a Universal ...

Peoples Bank

Universal Banker

East Chicago, IN · On-site

$17.97 - $21.14/hr

This is a great opportunity for a Floater (North Lake County & Chicago-East Side) Universal Banker II.10% float stipend includedJob SummaryProvide prompt, efficient and friendly service to ensure an ...

Peoples Bank

Universal Banker

Merrillville, IN · On-site

$16.39 - $19.28/hr

This is a great opportunity for a part-time Universal Banker I at our Broadway Banking Center.JOB SUMMARYProvide prompt, efficient and friendly service to ensure an excellent customer experience for ...

Centier Bank

Universal Banker

Crown Point, IN · On-site

$19/hr

As the front-line client ambassador for Centier, the Universal Banker (Bank Teller) is cross trained to provide a remarkable experience for clients. This position will have a thorough understanding ...

Centier Bank

Universal Banker

West Lafayette, IN · On-site

$19/hr

As the front-line client ambassador for Centier, the Universal Banker (Bank Teller) is cross trained to provide a remarkable experience for clients. This position will have a thorough understanding ...

Centier Bank

Universal Banker

Lafayette, IN · On-site

$19/hr

As the front-line client ambassador for Centier, the Universal Banker (Bank Teller) is cross trained to provide a remarkable experience for clients. This position will have a thorough understanding ...

Centier Bank

Universal Banker

Portage, IN · On-site

$19/hr

As the front-line client ambassador for Centier, the Universal Banker (Bank Teller) is cross trained to provide a remarkable experience for clients. This position will have a thorough understanding ...

Centier Bank

Universal Banker

Indianapolis, IN · On-site

$19/hr

As the front-line client ambassador for Centier, the Universal Banker (Bank Teller) is cross trained to provide a remarkable experience for clients. This position will have a thorough understanding ...

Centier Bank

Universal Banker

Merrillville, IN · On-site

$19/hr

As the front-line client ambassador for Centier, the Universal Banker (Bank Teller) is cross trained to provide a remarkable experience for clients. This position will have a thorough understanding ...

Northwest Bank

Universal Banker

Fishers, IN · On-site

$16.75 - $21/hr

IN0534 Fishers As a key member of the Financial Center team, the Universal Banker delivers exceptional service at every customer's touch point, including leading and coordinating lobby management.

Northwest

Universal Banker

Fishers, IN · On-site

$16.75 - $21/hr

IN0534 Fishers As a key member of the Financial Center team, the Universal Banker delivers exceptional service at every customer's touch point, including leading and coordinating lobby management.

Centier

Universal Banker

Indianapolis, IN

$19/hr

As the front-line client ambassador for Centier, the Universal Banker (Bank Teller) is cross trained to provide a remarkable experience for clients. This position will have a thorough understanding ...

Centier

Universal Banker

West Lafayette, IN

$19/hr

As the front-line client ambassador for Centier, the Universal Banker (Bank Teller) is cross trained to provide a remarkable experience for clients. This position will have a thorough understanding ...

Centier

Universal Banker

Portage, IN · On-site

$19/hr

As the front-line client ambassador for Centier, the Universal Banker (Bank Teller) is cross trained to provide a remarkable experience for clients. This position will have a thorough understanding ...

Centier

Universal Banker

Merrillville, IN · On-site

$19/hr

As the front-line client ambassador for Centier, the Universal Banker (Bank Teller) is cross trained to provide a remarkable experience for clients. This position will have a thorough understanding ...

Centier

Universal Banker

Lafayette, IN · On-site

$19/hr

As the front-line client ambassador for Centier, the Universal Banker (Bank Teller) is cross trained to provide a remarkable experience for clients. This position will have a thorough understanding ...

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All JobsUniversal Banker JobsUniversal Banker Jobs in Indiana

Universal Banker information

See Indiana salary details

$11

$18

$24

How much do universal banker jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for universal banker in Indiana is $18.90, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $20.58 per hour, depending on experience, location, and employer.

What is a universal banker?

Universal Bankers are versatile banking professionals trained to handle a wide range of customer needs within a bank branch. They perform both traditional teller transactions and personal banking services, such as opening accounts, assisting with loans, and providing financial advice. This role is designed to improve customer service by allowing one person to address multiple banking needs, making the banking experience more efficient and personalized.

What does a universal banker do?

A universal banker is a customer-facing position in a bank. As a universal banker, your responsibilities include opening new accounts, assisting customers with transactions, reviewing documents for accuracy or legal compliance, and verifying the identity of account holders. Some universal bankers provide personal banking services for individuals or businesses to help manage their investments. Other universal bankers are loan clerks who assist customers with applications. You can most commonly find employment opportunities with commercial banks, although many industries also hire universal bankers, such as investment firms.

What are the key skills and qualifications needed to thrive as a universal banker?

To thrive as a Universal Banker, you need a solid understanding of banking products, sales, and customer service, typically backed by a high school diploma or associate degree. Familiarity with core banking systems, digital banking platforms, and cash handling procedures is essential. Strong communication, problem-solving, and relationship-building skills help you exceed customer expectations and work effectively with team members. These competencies are crucial for driving customer satisfaction, meeting sales goals, and ensuring accurate financial transactions.

How does a universal banker typically balance customer service with sales responsibilities?

Universal Bankers are expected to provide excellent customer service while also identifying opportunities to recommend banking products that meet clients' needs. This balance is achieved by actively listening to customers, understanding their financial goals, and offering tailored solutions rather than aggressive sales pitches. Universal Bankers often rotate between teller duties and personal banking tasks, making adaptability and a customer-focused mindset essential. Successful Universal Bankers view sales as a natural extension of service, building trust with clients and fostering long-term relationships.

What is the difference between Universal Banker vs Teller?

AspectUniversal BankerTeller
Required CredentialsHigh school diploma or equivalent; some roles may require banking certificationsHigh school diploma or equivalent
Work EnvironmentBank branches, handling multiple banking servicesBank counters, primarily cash transactions
Job ResponsibilitiesCustomer service, account opening, loan processing, cash handlingCash transactions, deposits, withdrawals, basic customer inquiries
Employer & Industry UsageCommercial banks, credit unionsCommercial banks, credit unions

Universal Bankers have a broader role, handling various banking services and customer needs, while Tellers focus mainly on cash transactions and basic customer service. Universal Bankers often require additional skills and certifications, making their role more versatile within banking institutions.

Do I need a degree to be a universal banker?

A degree is not always required to become a universal banker, but many employers prefer candidates with a high school diploma or equivalent. Relevant skills such as customer service, cash handling, and financial knowledge are often prioritized, and some positions may require or prefer post-secondary education or certifications in banking or finance.

Is a universal banker an entry level job?

A universal banker position is often considered entry-level, suitable for individuals with basic customer service skills and a high school diploma. It typically involves training on banking products, financial transactions, and customer interaction, making it accessible to those starting their banking careers.
More about Universal Banker jobs

What are the most commonly searched types of Universal Banker jobs in Indiana?

The most popular types of Universal Banker jobs in Indiana are:

What are popular job titles related to Universal Banker jobs in Indiana?

For Universal Banker jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Universal Banker jobs in Indiana look for?

The top searched job categories for Universal Banker jobs in Indiana are:

What cities in Indiana are hiring for Universal Banker jobs?

Cities in Indiana with the most Universal Banker job openings:

What are popular job titles related to Universal Banker jobs in IN?

For Universal Banker jobs in IN, the most frequently searched job titles are:

Universal Banker jobs near you
Infographic showing various Universal Banker job openings in Indiana as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,304 per year, or $18.9 per hour.

UNIVERSAL BANKER - Full Time

Wayne Bank & Trust Co

Richmond, IN • On-site

$16 - $20/hr

Full-time

Posted 17 days ago

Job description


POSITION SUMMARY

Universal Bankers are responsible for assisting customers in multiple roles, all focused on delivering high-quality service with every transaction. Listening to our customers, establishing relationships, and serving the needs of our customers is what the Universal Banker's role is all about! Opening new accounts, conducting appropriate transactions with efficiency and accuracy, and referring customers to appropriate individuals within the bank that may serve them well are some of the ways Universal Bankers interact with customers.

ESSENTIAL FUNCTIONS

  • Open accounts for new/existing customers.
  • Receive checking and savings deposits: verify cash and endorsements, receive proper identification for cash back, and issue receipts of deposits.
  • Examine checks deposited and determine proper funds availability based on regulation requirements and complete hold notices.
  • Process savings withdrawals.
  • Cash checks: verify endorsement, receive proper identification, and ensure validity.
  • Answer basic customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies.
  • Issue Bank Money Orders and cashier’s checks; accept orders and payment and Gift Card Services.
  • Accept loan payments: verify payment amount and issue receipts.
  • Balance drawer daily.
  • Handle basic online banking and debit card requests (reset password, activate card).

OTHER DUTIES

The Universal Banker plays a critical role in customer engagement and retention. Expectations for this role includes an ongoing focus on building solid and long-lasting relationships by engaging all customers in a positive manner.

The successful incumbent will consistently provide customers a positive experience that includes undivided attention, straightforward and knowledgeable service and assurance that their best interest is our priority.

KNOWLEDGE, SKILLS AND ABILITIES

  • Excellent customer service skills.
  • Mathematical skills.
  • Ability to work in a fast-paced environment.
  • Ability to work well under pressure.
  • High degree of accuracy.
  • Excellent communication skills.
  • Strong organizational skills.

EDUCATION AND EXPERIENCE

  • High School diploma or GED required;
  • 2 years cash handling in a fast-paced environment


EQUAL OPPORTUNITY EMPLOYER