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Ttec Jobs (NOW HIRING)

TTEC Digital

AWS Software Developer

Austin, TX · Remote

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place ...

TTEC Digital

ServiceNow Technical Consultant

Austin, TX · Remote

$100K - $125K/yr

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place ...

TTEC

VP, Sales Executive - Technology (Remote)

Austin, TX · On-site +1

$160K - $190K/yr

Vice President, Sales Executive TTEC, the customer experience organization that powers the world's greatest brands, is hiring a VP, Sales Executive, to join the mission of transforming customer ...

TTEC Digital

AWS Software Developer

Austin, TX · Remote

$90K - $115K/yr

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place ...

TTEC

Director, Agentic AI

Englewood, CO · On-site

TTEC's AI & Intelligence pillar is the fastest-moving part of the App Delivery & Automation organization. It spans conversational AI bots deployed across Microsoft Teams, multi-step agentic ...

TTEC

VP, Sales Executive - BFSI (Remote)

Austin, TX · On-site +1

$160K - $190K/yr

Vice President, Sales Executive TTEC, the customer experience organization that powers the world's greatest brands, is hiring a VP, Sales Executive, to join the mission of transforming customer ...

TTEC Digital

Partner Development Director

Austin, TX · On-site +1

$180K - $200K/yr

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place ...

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Ttec information

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$12

$18

$25

How much do ttec jobs pay per hour?

As of May 30, 2026, the average hourly pay for ttec in the United States is $18.82, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $19.47 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a TTEC Customer Service Representative, and why are they important?

To thrive as a TTEC Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, call center telephony systems, and basic computer proficiency are typically required. Patience, active listening, and a positive attitude help deliver excellent customer experiences and manage challenging interactions. These skills ensure customer satisfaction and support the company's reputation for quality service.

What are some common challenges faced by TTEC customer service representatives, and how can they be managed effectively?

TTEC customer service representatives often encounter high call volumes, complex customer queries, and the need to quickly adapt to new technologies or processes. Managing these challenges effectively involves developing strong communication skills, maintaining a positive attitude, and utilizing available training resources. Additionally, TTEC promotes teamwork and provides support from supervisors, which helps agents handle stressful situations and continuously improve their performance.

What is TTEC and what do they do?

TTEC is a global customer experience technology and services company that provides customer support, digital solutions, and business process outsourcing for organizations across various industries. They help companies improve their customer service operations by offering solutions such as call center management, artificial intelligence, automation, and consulting services. TTEC employs customer service representatives, technical support agents, and other professionals to deliver seamless customer experiences through both human and digital channels.

What is the difference between Ttec vs Customer Service Representative?

AspectTtecCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, remote optionsCall centers, retail, remote
Industry UsageCustomer support, tech supportCustomer support, retail, telecom
Common Search/ComparisonYesYes

Both Ttec and Customer Service Representatives typically require similar credentials and work in call centers or remote settings. Ttec is a company that employs customer service reps, often providing training and support for various industries. The main difference is that Ttec refers to the employer or platform, while Customer Service Representative describes the role performed. Understanding this distinction helps job seekers compare opportunities effectively.

More about Ttec jobs
What cities are hiring for Ttec jobs? Cities with the most Ttec job openings:
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What job categories do people searching Ttec jobs look for? The top searched job categories for Ttec jobs are:
Ttec jobs near you
Infographic showing various Ttec job openings in the United States as of May 2026, with employment types broken down into 97% Full Time, 2% Part Time, and 1% Temporary. Highlights an 57% Physical, 9% Hybrid, and 34% Remote job distribution, with an average salary of $39,156 per year, or $18.8 per hour.
AWS Software Developer

AWS Software Developer

TTEC Digital

Austin, TX • Remote

Full-time

Posted 24 days ago

Job description

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported because an amazing customer experience is an employee-first process. Our vision is the same: a place where employees know they can thrive.
 
TTEC Digital seeks an AWS Software Developer to join our AWS Partner Practice. This is a remote role based in the United States.
 
The TTEC Digital AWS Partner Practice, comprised of over 150 brilliant experts, has been recognized with best-in-class awards from AWS, was the first signed Amazon Connect partner globally. It delivered over 500 AWS customer launches, which improved customer experience (CX) for more than 3.5 million conversations to date.
 
As the backbone of our delivery teams, our AWS Software Developers, working remotely in the US, build and deploy our AWS Practice’s designed solutions for our clients. AWS Developers will work to refine the process of delivering projects by building internal tools, suggesting new methods of designing and building a system, and providing feedback to their team leads on issues they are experiencing.
What You Will Be Doing:
  • Morning meetings with our internal team and clients
  • Requirements analysis and design conversations are conducted when you have a new project starting.
  • Working on issues in Jira with your team - building systems, creating CloudFormation/Serverless templates to deploy resources, etc.
  • Learning best practices used in the NodeJS, JavaScript/TypeScript, and Python communities
  • Working with your mentor/team lead to further knowledge of AWS Services, tools, or even new languages to address project needs.
  • You need to be ready to learn quickly!
What You Bring to The Role:
  • Advanced knowledge of AWS services and cloud architecture
  • 5+ years’ development experience with 3+ years of that development experience with a focus on Node.JS and/or TypeScript working with AWS services
  • Advanced understanding of the way the web works
  • Functional understanding of agile methodologies such as Scrum
  • Ability to accept constructive feedback
  • Desire to provide assistance to other team members.
  • The ideal candidate seeks to understand before prescribing a solution.
  • A love for technology and the latest and greatest in development best practices, especially the latest services from AWS
 
#LI-JF1
#LI-Remote
This position is eligible to participate in an annual incentive program. Actual compensation offered to a candidate may vary based upon geographic location, work experience, education and/or skill levels.  
 
Benefits available to eligible employees include the following: 
- Medical, dental, vision
- tax-advantaged health care accounts
- financial and income protection benefits
- paid time off (PTO) and wellness time off.
 
This job posting will remain open until we have identified an adequate applicant pool. Applicants are strongly encouraged to apply early.
 
 
About Us
TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.
 
We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.
 
TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.
 
Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.
 
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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.