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Ttec Jobs in Phoenix, AZ (NOW HIRING)

TTEC does not accept unsolicited headhunter and agency resumes. Headhunters and recruitment agencies may not submit resumes/CVs through this web site or directly to any employee. TTEC , and any of ...

Posted today

Senior Trainer

Tempe, AZ · On-site

$60K/yr

Your potential has a place here with TTEC's award-winning employment experience. As a Senior Trainer working onsite in Tempe, AZ, you'll be a part of bringing humanity to business. #experienceTTEC ...

Your potential has a place here with TTEC's award-winning employment experience. As a Sales Service Delivery Manager working onsite in Tempe, AZ, you'll help lead a sales-focused customer experience ...

Our TTEC community is here for you as one dynamic, global family. You'll report to Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and ...

About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects ...

Our TTEC community is here for you as one dynamic, global family. You'll report to a Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and ...

About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects ...

Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Sales Enablement Manager working onsite in Tempe, AZ, you'll be a part of bringing ...

Senior Trainer

Tempe, AZ · On-site

$60K/yr

Your potential has a place here with TTEC's award-winning employment experience. As a Senior Trainer working onsite in Tempe, AZ, you'll be a part of bringing humanity to business. #experienceTTEC ...

Manager, Learning & Development Apply now Save jobSaved job Be the spark that brightens days and ignite your career with TTECs award-winning employment experience. As a Sales Enablement Manager ...

Ttec information

See Phoenix, AZ salary details

$12

$18

$24

How much do ttec jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for ttec in Phoenix, AZ is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $19.33 per hour, depending on experience, location, and employer.

What is TTEC?

TTEC is a global customer experience technology and services company that provides customer support, digital solutions, and business process outsourcing for organizations across various industries. They help companies improve their customer service operations by offering solutions such as call center management, artificial intelligence, automation, and consulting services. TTEC employs customer service representatives, technical support agents, and other professionals to deliver seamless customer experiences through both human and digital channels.

What is the difference between Ttec vs Customer Service Representative?

AspectTtecCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, remote optionsCall centers, retail, remote
Industry UsageCustomer support, tech supportCustomer support, retail, telecom
Common Search/ComparisonYesYes

Both Ttec and Customer Service Representatives typically require similar credentials and work in call centers or remote settings. Ttec is a company that employs customer service reps, often providing training and support for various industries. The main difference is that Ttec refers to the employer or platform, while Customer Service Representative describes the role performed. Understanding this distinction helps job seekers compare opportunities effectively.

How much experience do I need to work at Ttec?

Ttec typically requires candidates to have a high school diploma or equivalent and does not specify a minimum amount of experience for entry-level customer service roles. Prior experience in customer support or call center environments can be beneficial but is not always mandatory. Training is provided to new employees to develop necessary skills and tools used in the job.

What are the key skills and qualifications needed to thrive as a TTEC customer service representative?

To thrive as a TTEC Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, call center telephony systems, and basic computer proficiency are typically required. Patience, active listening, and a positive attitude help deliver excellent customer experiences and manage challenging interactions. These skills ensure customer satisfaction and support the company's reputation for quality service.

What are some common challenges faced by TTEC customer service representatives, and how can they be managed effectively?

TTEC customer service representatives often encounter high call volumes, complex customer queries, and the need to quickly adapt to new technologies or processes. Managing these challenges effectively involves developing strong communication skills, maintaining a positive attitude, and utilizing available training resources. Additionally, TTEC promotes teamwork and provides support from supervisors, which helps agents handle stressful situations and continuously improve their performance.
What are popular job titles related to Ttec jobs in Phoenix, AZ? For Ttec jobs in Phoenix, AZ, the most frequently searched job titles are:
What cities near Phoenix, AZ are hiring for Ttec jobs? Cities near Phoenix, AZ with the most Ttec job openings:
Infographic showing various Ttec job openings in Phoenix, AZ as of August 2026, with employment types broken down into 97% Full Time, and 3% Temporary. Highlights an 59% Physical, 3% Hybrid, and 38% Remote job distribution, with an average salary of $38,879 per year, or $18.7 per hour.

Team Lead, Sales Service Delivery

TTEC

Tempe, AZ • On-site

Full-time

Posted 20 hours ago

Posted today


TTEC rating

5.6

Company rating: 5.6 out of 10

Based on 201 frontline employees who took The Breakroom Quiz

415th of 488 rated business services


Job description

Team Lead, Sales Service Delivery
Apply now Save jobSaved job

Notice to external Recruiters and Recruitment Agencies: TTEC does not accept unsolicited headhunter and agency resumes. Headhunters and recruitment agencies may not submit resumes/CVs through this web site or directly to any employee. TTEC , and any of our subsidiaries, will not pay fees to any third-party agency or company that does not have a signed agreement with TTEC .

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Employment Requirements: TTEC requires all employees hired in the United States to successfully pass a background check and depending on location and client program a drug test, as a condition of employment. TTEC is an Equal Opportunity Employer.

Location/Division Tempe, Arizona Job Requisition 04DUY
Apply now Save jobSaved job

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