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Ttec Jobs in Phoenix, AZ (NOW HIRING)

TTEC

Senior Sales Trainer

Tempe, AZ · On-site

Your potential has a place here with TTEC's award-winning employment experience. As a Senior Trainer working onsite in Tempe, AZ, you'll be a part of bringing humanity to business. #experienceTTEC ...

New

TTEC

Sales Team lead

Tempe, AZ · On-site

Your potential has a place here with TTEC's award-winning employment experience. As a Team Lead working in Tempe, AZ, you'll be a part of bringing humanity to business. #experienceTTE Our employees ...

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TTEC

Team Lead, Sales Service Delivery

Tempe, AZ · On-site

Your potential has a place here with TTEC's award-winning employment experience. As a Team Lead working onsite in Tempe, AZ, you'll be a part of bringing humanity to business. #experienceTTEC Our ...

TTEC

Sales Trainer

Tempe, AZ · On-site

$60K/yr

Your potential has a place here with TTEC's award-winning employment experience. As a Senior Trainer working onsite in Tempe, AZ, you'll be a part of bringing humanity to business. #experienceTTEC ...

TTEC

Sales Service Delivery Manager

Tempe, AZ · On-site

$70K - $75K/yr

Your potential has a place here with TTEC's award-winning employment experience. As a Sales Service Delivery Manager working onsite in Tempe, AZ, you'll help lead a sales-focused customer experience ...

TTEC

Inbound Chat Sales Representative

Tempe, AZ

$22.50/hr

Our TTEC community is here for you as one dynamic, global family. You'll report to Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and ...

TTEC

Team Lead, Sales Service Delivery

Tempe, AZ · On-site

You'll motivate your team to make sure they're on track to meet both TTEC and client metric performance goals. You'll answer associate's questions, listen to, and guide them to resolve issues, and ...

TTEC

Sales Team lead

Tempe, AZ · On-site

About TTEC Our business is about making customers happy. Thats all we do. Since 1982, weve helped companies build engaged, pleased, profitable customer experiences powered by our combination of ...

New

TTEC

Senior Sales Trainer

Tempe, AZ · On-site

About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects ...

New

TTEC

Sales Trainer

Tempe, AZ · On-site

$60K/yr

About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects ...

TTEC

Sales Representative

Tempe, AZ · On-site

$18/hr

Our TTEC community is here for you as one dynamic, global family. You'll report to a Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and ...

TTEC

Sales Service Delivery Manager

Tempe, AZ · On-site

$70K - $75K/yr

About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects ...

TTEC

Manager, Learning & Development

Tempe, AZ · On-site

Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Sales Enablement Manager working onsite in Tempe, AZ, you'll be a part of bringing ...

Motif India Infotech

Sales Team lead

Tempe, AZ · On-site

Your potential has a place here with TTEC's award-winning employment experience. As a Team Lead working in Tempe, AZ, you'll be a part of bringing humanity to business. #experienceTTE Our employees ...

New

Motif India Infotech

Sales Trainer

Tempe, AZ

$60K/yr

Your potential has a place here with TTEC's award-winning employment experience. As a Senior Trainer working onsite in Tempe, AZ, you'll be a part of bringing humanity to business. #experienceTTEC ...

Motif India Infotech

Senior Sales Trainer

Tempe, AZ

Your potential has a place here with TTEC's award-winning employment experience. As a Senior Trainer working onsite in Tempe, AZ, you'll be a part of bringing humanity to business. #experienceTTEC ...

New

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All JobsTtec JobsTtec Jobs in Phoenix, AZ

Ttec information

See Phoenix, AZ salary details

$12

$18

$24

How much do ttec jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for ttec in Phoenix, AZ is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $19.33 per hour, depending on experience, location, and employer.

What is TTEC?

TTEC is a global customer experience technology and services company that provides customer support, digital solutions, and business process outsourcing for organizations across various industries. They help companies improve their customer service operations by offering solutions such as call center management, artificial intelligence, automation, and consulting services. TTEC employs customer service representatives, technical support agents, and other professionals to deliver seamless customer experiences through both human and digital channels.

What are the key skills and qualifications needed to thrive as a TTEC customer service representative?

To thrive as a TTEC Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, call center telephony systems, and basic computer proficiency are typically required. Patience, active listening, and a positive attitude help deliver excellent customer experiences and manage challenging interactions. These skills ensure customer satisfaction and support the company's reputation for quality service.

What are some common challenges faced by TTEC customer service representatives, and how can they be managed effectively?

TTEC customer service representatives often encounter high call volumes, complex customer queries, and the need to quickly adapt to new technologies or processes. Managing these challenges effectively involves developing strong communication skills, maintaining a positive attitude, and utilizing available training resources. Additionally, TTEC promotes teamwork and provides support from supervisors, which helps agents handle stressful situations and continuously improve their performance.

What is the difference between Ttec vs Customer Service Representative?

AspectTtecCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, remote optionsCall centers, retail, remote
Industry UsageCustomer support, tech supportCustomer support, retail, telecom
Common Search/ComparisonYesYes

Both Ttec and Customer Service Representatives typically require similar credentials and work in call centers or remote settings. Ttec is a company that employs customer service reps, often providing training and support for various industries. The main difference is that Ttec refers to the employer or platform, while Customer Service Representative describes the role performed. Understanding this distinction helps job seekers compare opportunities effectively.

Is Ttec a permanent job?

Ttec offers both permanent and temporary customer service roles, depending on the position and employment arrangement. Many full-time roles include benefits and stability typical of permanent jobs, but some positions may be contract-based or seasonal. It is advisable to review the specific job listing for employment type details.

What are popular job titles related to Ttec jobs in Phoenix, AZ?

For Ttec jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Ttec jobs in Phoenix, AZ look for?

The top searched job categories for Ttec jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Ttec jobs?

Cities near Phoenix, AZ with the most Ttec job openings:

Ttec jobs near you
Infographic showing various Ttec job openings in Phoenix, AZ as of August 2026, with employment types broken down into 98% Full Time, and 2% Temporary. Highlights an 63% Physical, 4% Hybrid, and 33% Remote job distribution, with an average salary of $38,879 per year, or $18.7 per hour.

Senior Sales Trainer

TTEC

Tempe, AZ • On-site

Full-time

Medical, PTO

Posted 2 days ago

New

TTEC rating

5.5

Company rating: 5.5 out of 10

Based on 202 frontline employees who took The Breakroom Quiz

428th of 496 rated business services

Job description

Your potential has a place here with TTEC's award-winning employment experience. As a Senior Trainer working onsite in Tempe, AZ, you'll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!
What You'll be Doing
Do you have a passion for helping others learn, grow, and feel confident in their work? Ready to help people reach for amazing? You'll support and engage new hires and employees in a training environment, making sure each employee is set up for success by organizing classes, delivering high-quality training, and creating a positive learning experience from the start.
During a Typical Day, You'll
  • Serve as a first brand ambassador for new hires by creating a welcoming, engaging training experience that reflects TTEC's values and helps employees feel confident from day one.
  • Meet training completion goals, deliver excellent employee experiences, and manage training logistics that help each class start strong and stay on track.
  • Learn important goals, timeframes, and requirements associated with each training goal and class
  • Use training success metrics to understand what's working, identify opportunities, and continuously improve the learning experience for employees.
  • Become a go-to resource for training tools and keep training data accurate, timely, and ready to support business decisions.
  • Coordinate, analyze and consolidate all necessary data to deliver training following client requirements and company standards
What You Bring to the Role
  • 1 year minimum experience in training or adult learning programs
  • 1+ year of experience leading teams to reach targets
  • Excellence in achieving goals within a remote environment work-setting
  • Nurture an inclusive learning environment with your coaching and facilitation skills to lead classes
  • Customer and employee-focused mindset with call center understanding
  • Working knowledge of database applications such as MS Office, Oracle, Kronos, or Tandberg
What You Can Expect
  • Supportive of your career and professional development
  • An inclusive culture and community minded organization where giving back is encouraged
  • A global team of curious lifelong learners guided by our company values
  • Ask us about our paid time off (PTO) and wellness and healthcare benefits
  • A competitive compensation package, performance bonus opportunities, and benefits you'd expect-plus a few that may pleasantly surprise you, like tuition reimbursement.
Visit https://www.ttecjobs.com/en/us-employee-benefits for more information.
The anticipated annual salary is $25-28. Actual compensation offered to a candidate may vary based on geographic location, work experience, education, and/or skill level.
About TTEC
TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day-and it starts with the talent behind the experience.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by delivering amazing service, technology, and humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
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