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Ttec Jobs (NOW HIRING)

TTEC Digital

Partner Development Director

Austin, TX · Remote

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place ...

TTEC

Job Details Votre potentiel a sa place ici grce lexprience de travail prime de TTEC. En tant que reprsentant(e) principal(e) du service la clientle bilingue tltravaillant au Canada, vous contribuerez ...

TTEC

$17.50 - $23.75/hr

Stop by TTEC Santa Rosa, Monday to Friday from 10am to 3pm at 2nd Floor, Robinsons Sta. Rosa,Brgy.Tagapo, Old National Highway, Sta. Rosa, Laguna. What Youll Do Do you have a passion for helping ...

TTEC Digital

Principal Technical Project Manager

Austin, TX · On-site +1

$140K - $165K/yr

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place ...

TTEC

Senior AV Engineer

Englewood, CO · On-site

$70K - $80K/yr

Your potential has a place here with TTEC's award-winning employment experience. As a Senior AV Engineer working in office in Denver, CO, you'll be a part of bringing humanity to business ...

TTEC

$15.50 - $21/hr

About TTEC Our business is about making customers happy. Thats all we do. Since 1982, weve helped companies build engaged, pleased, profitable customer experiences powered by our combination of ...

TTEC

$10.25 - $13/hr

Job Details Bringing smiles is what we do at TTEC for you and the customer. As a Bilingual English & French Customer Service Representative - Nights supporting a USA financial program working in ...

TTEC Digital

Principal Technical Project Manager

Austin, TX · On-site +1

$140K - $165K/yr

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place ...

TTEC Digital

AWS Team Lead, Development

Austin, TX · Remote

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place ...

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Ttec information

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$12

$18

$25

How much do ttec jobs pay per hour?

As of May 30, 2026, the average hourly pay for ttec in the United States is $18.82, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $19.47 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a TTEC Customer Service Representative, and why are they important?

To thrive as a TTEC Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, call center telephony systems, and basic computer proficiency are typically required. Patience, active listening, and a positive attitude help deliver excellent customer experiences and manage challenging interactions. These skills ensure customer satisfaction and support the company's reputation for quality service.

What are some common challenges faced by TTEC customer service representatives, and how can they be managed effectively?

TTEC customer service representatives often encounter high call volumes, complex customer queries, and the need to quickly adapt to new technologies or processes. Managing these challenges effectively involves developing strong communication skills, maintaining a positive attitude, and utilizing available training resources. Additionally, TTEC promotes teamwork and provides support from supervisors, which helps agents handle stressful situations and continuously improve their performance.

What is TTEC and what do they do?

TTEC is a global customer experience technology and services company that provides customer support, digital solutions, and business process outsourcing for organizations across various industries. They help companies improve their customer service operations by offering solutions such as call center management, artificial intelligence, automation, and consulting services. TTEC employs customer service representatives, technical support agents, and other professionals to deliver seamless customer experiences through both human and digital channels.

What is the difference between Ttec vs Customer Service Representative?

AspectTtecCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, remote optionsCall centers, retail, remote
Industry UsageCustomer support, tech supportCustomer support, retail, telecom
Common Search/ComparisonYesYes

Both Ttec and Customer Service Representatives typically require similar credentials and work in call centers or remote settings. Ttec is a company that employs customer service reps, often providing training and support for various industries. The main difference is that Ttec refers to the employer or platform, while Customer Service Representative describes the role performed. Understanding this distinction helps job seekers compare opportunities effectively.

More about Ttec jobs
What cities are hiring for Ttec jobs? Cities with the most Ttec job openings:
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What job categories do people searching Ttec jobs look for? The top searched job categories for Ttec jobs are:
Ttec jobs near you
Infographic showing various Ttec job openings in the United States as of May 2026, with employment types broken down into 97% Full Time, 2% Part Time, and 1% Temporary. Highlights an 57% Physical, 9% Hybrid, and 34% Remote job distribution, with an average salary of $39,156 per year, or $18.8 per hour.
AWS MS Engineer (Typescript OR Node.js)

AWS MS Engineer (Typescript OR Node.js)

TTEC Digital

Austin, TX • Remote

Full-time

Posted 16 days ago

Job description

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.

TTEC Digital seeks an AWS MS Engineer to join our Managed Services development team. This is a REMOTE role located in the US.

To be considered for this role, you must be a U.S. citizen and be willing to subscribe to a Public Trust background. 

The TTEC Digital AWS Partner Practice, comprising over 150 brilliant experts, has been recognized with best-in-class awards from AWS and was the first Amazon Connect partner to be signed globally. It delivered over 500 AWS customer launches, which improved customer experience (CX) for more than 3.5 million conversations to date.

As part of our AWS MS Engineering team, working REMOTE in the US, you will work with our enterprise-level clients, providing medium- to advanced-level troubleshooting support services for AWS Serverless Concepts and Services.  Our engineers will work with established customers to maintain the recurring revenue center in business.

What You'll Be Doing:
  • Works with a variety of clients and projects to maintain customer system performance 
  • Builds and customizes new features in client systems, including web applications, reporting applications, and troubleshooting tools  
  • Answers trouble tickets and guides customers via email, phone, and video conferences 
  • Maintains and updates VoiceFoundry products and tools to improve and expand our offerings to clients
What You'll Bring:
  • Minimum of 1 year of experience with AWS Serverless concepts and services 
  • Must be a U.S. Citizen and willing to subscribe to a Public Trust background. 
  • Minimum 1-year experience writing and editing software using vanilla JavaScript, TypeScript, Python, and more specifically, the NodeJS framework.  
  • Ability to troubleshoot malfunctioning systems, collaborate with customers and teammates to solve problems without much guidance 
  • Clear communication and a sense of urgency is important. 
  • Curiosity is important in helping these engineers to determine the best way to build enhancements into client systems. 
#Li-JF1
This position is eligible to participate in an annual incentive program. Actual compensation offered to a candidate may vary based upon geographic location, work experience, education and/or skill levels.  
 
Benefits available to eligible employees include the following: 
- Medical, dental, vision
- tax-advantaged health care accounts
- financial and income protection benefits
- paid time off (PTO) and wellness time off.
 
This job posting will remain open until we have identified an adequate applicant pool. Applicants are strongly encouraged to apply early.
 
 
About Us
TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.
 
We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.
 
TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.
 
Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.
 
#LI-Remote

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.