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Ttec Jobs (NOW HIRING)

TTEC Digital

Partner Development Director

Austin, TX · On-site +1

$180K - $200K/yr

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place ...

TTEC

Senior AV Engineer

Englewood, CO · On-site

$70K - $80K/yr

Your potential has a place here with TTEC's award-winning employment experience. As a Senior AV Engineer working in office in Denver, CO, you'll be a part of bringing humanity to business ...

TTEC Digital

AWS Software Developer

Austin, TX · On-site +1

$90K - $115K/yr

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place ...

TTEC Digital

Principal Technical Project Manager

Austin, TX · On-site +1

$140K - $165K/yr

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place ...

TTEC Digital

AWS Inside Sales Representative

Austin, TX · On-site +1

$55K - $75K/yr

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place ...

TTEC

$15 - $18.75/hr

Job Details Dtails du poste En rejoignant notre entreprise, vous aurez l'opportunit de dvelopper vos comptences au sein de TTEC, rfrence dans le secteur du Service Client. En tant que Conseiller ...

TTEC Digital

AWS Team Lead, Development

Austin, TX · Remote

$145K - $165K/yr

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place ...

TTEC Digital

Partner Development Director

Austin, TX · Remote

$180K - $200K/yr

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place ...

TTEC

Toll Collector

Chesterfield, VA · On-site

Our TTEC community is here for you as one dynamic, global family. You'll report to a Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and ...

TTEC

Production Clerk

Norfolk, VA · On-site

$15/hr

Our TTEC community is here for you as one dynamic, global family. You'll report to the Team Leader. We are regularly hiring for this role. You'll contribute to the success of the customer experience ...

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Ttec information

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$12

$18

$25

How much do ttec jobs pay per hour?

As of Jun 25, 2026, the average hourly pay for ttec in the United States is $18.82, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $19.47 per hour, depending on experience, location, and employer.

What does TTEC actually do?

TTEC is a company that provides customer experience and contact center solutions, often employing customer service representatives to handle calls, chats, and emails for various clients. Employees typically use communication tools and may receive training in customer service skills to support client businesses effectively.

What is TTEC and what do they do?

TTEC is a global customer experience technology and services company that provides customer support, digital solutions, and business process outsourcing for organizations across various industries. They help companies improve their customer service operations by offering solutions such as call center management, artificial intelligence, automation, and consulting services. TTEC employs customer service representatives, technical support agents, and other professionals to deliver seamless customer experiences through both human and digital channels.

What is the difference between Ttec vs Customer Service Representative?

AspectTtecCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, remote optionsCall centers, retail, remote
Industry UsageCustomer support, tech supportCustomer support, retail, telecom
Common Search/ComparisonYesYes

Both Ttec and Customer Service Representatives typically require similar credentials and work in call centers or remote settings. Ttec is a company that employs customer service reps, often providing training and support for various industries. The main difference is that Ttec refers to the employer or platform, while Customer Service Representative describes the role performed. Understanding this distinction helps job seekers compare opportunities effectively.

Is TTEC a legit company to work for?

TTEC is a legitimate customer service and technology company that employs remote and in-office workers worldwide. It is known for providing training, flexible schedules, and customer support roles, making it a reputable employer in the industry.

How does TTEC pay you?

TTEC pays employees through direct deposit or check, depending on the company's payroll process. Payments are typically issued on a scheduled basis, such as weekly or biweekly, and may include options for electronic pay stubs and tax documentation. Compensation can also include incentives or bonuses based on performance and role.

What are the key skills and qualifications needed to thrive as a TTEC Customer Service Representative, and why are they important?

To thrive as a TTEC Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, call center telephony systems, and basic computer proficiency are typically required. Patience, active listening, and a positive attitude help deliver excellent customer experiences and manage challenging interactions. These skills ensure customer satisfaction and support the company's reputation for quality service.

What is TTEC work from home?

TTEC work from home refers to remote customer service and support roles offered by TTEC, where employees handle customer inquiries via phone, chat, or email. These positions typically require a reliable internet connection, a quiet workspace, and basic computer skills, with flexible schedules often available.

What are some common challenges faced by TTEC customer service representatives, and how can they be managed effectively?

TTEC customer service representatives often encounter high call volumes, complex customer queries, and the need to quickly adapt to new technologies or processes. Managing these challenges effectively involves developing strong communication skills, maintaining a positive attitude, and utilizing available training resources. Additionally, TTEC promotes teamwork and provides support from supervisors, which helps agents handle stressful situations and continuously improve their performance.
More about Ttec jobs
What cities are hiring for Ttec jobs? Cities with the most Ttec job openings:
What states have the most Ttec jobs? States with the most job openings for Ttec jobs include:
What job categories do people searching Ttec jobs look for? The top searched job categories for Ttec jobs are:
Ttec jobs near you
Infographic showing various Ttec job openings in the United States as of June 2026, with employment types broken down into 97% Full Time, 1% Part Time, and 2% Temporary. Highlights an 44% Physical, 3% Hybrid, and 53% Remote job distribution, with an average salary of $39,156 per year, or $18.8 per hour.
Partner Development Director

Partner Development Director

TTEC Digital

Austin, TX • On-site, Remote

$180K - $200K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 11 days ago

Job description

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.
TTEC Digital seeks a Partner Development Director to join our growing organization. This is a 100% remote opportunity!
The Partner Development Director (PDD), working remotely, will be responsible for owning and executing the partner strategy for a set of key partners. This is a highly strategic but also hands-on role. While defining the partner vision and growth priorities, the PDD must also execute tactically - from driving day-to-day engagement with partners and sales teams to managing joint initiatives that build pipeline and deliver revenue outcomes.
This is an individual contributor role requiring a balance of strategic leadership and tactical execution.
What You Will Do:
  • Develop and execute partner strategies aligned to TTEC Digital's growth priorities, balancing long-term vision with near-term execution.
  • Collaborate with Sales and Practice Leaders to co-develop GTM motions, account-based engagement plans, and solution roadmaps.
  • Own the tactical execution of partner GTM initiatives - including building joint account plans, tracking partner pipeline, coordinating events/workshops, and ensuring follow-through on partner commitments.
  • Define clear measures of success for each partner engagement and joint customer initiative, utilizing data to analyze performance, predict outcomes, and evolve the partnership.
  • Establish and align on shared priorities with partners, including joint initiatives, co-investment, and strategies for unified migrations and CX modernization.
  • Drive the lifecycle of joint offerings with partners: business case, planning and governance, solution differentiation, business value articulation, and business modeling.
  • Identify new areas of growth and influence within partnerships, from emerging technologies (AI/GenAI, data/analytics) to new industry plays.
  • Deliver on pipeline and/or revenue outcomes tied to partner-driven initiatives.
  • Maintain partner health through tiering, certifications, scorecards, and executive alignment, ensuring compliance and visibility across the ecosystem.

What You Will Bring:
  • Deep understanding of cloud ecosystems, SaaS platforms, and/or CX/CCaaS markets.
  • Demonstrated ability to be both strategic and hands-on, from shaping long-term partner strategies to executing joint campaigns, workshops, and account plans.
  • Proven success in building joint GTM strategies that drive measurable pipeline and revenue.
  • Strong analytical skills with experience defining KPIs and using data to manage and optimize partnerships.
  • Excellent executive presence with the ability to influence stakeholders at all levels.
  • Strong collaboration skills across sales, marketing, and technical teams.

$180,000 - $200,000 a year
#LI-JF1
This position is eligible to participate in an annual incentive program. Actual compensation offered to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
Benefits available to eligible employees include the following:
- Medical, dental, vision
- tax-advantaged health care accounts
- financial and income protection benefits
- paid time off (PTO) and wellness time off.
This job posting will remain open until we have identified an adequate applicant pool. Applicants are strongly encouraged to apply early.
About Us
TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.
We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.
TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.
Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.
#LI-Remote
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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