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Ttec Jobs in Arizona (NOW HIRING)

Manager III, Sales Service Delivery

Tempe, AZ · On-site

$48K - $55K/yr

Your potential has a place here with TTEC's award-winning employment experience. As a Sales Service Delivery Manager working onsite in Tempe, AZ, you'll be a part of bringing humanity to business ...

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Our TTEC community is here for you as one dynamic, global family. You'll report to Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and ...

Your potential has a place here with TTEC's award-winning employment experience. As a Senior Trainer working onsite Tempe, AZ, you'll be a part of bringing humanity to business. #experienceTTEC Our ...

Our TTEC community is here for you as one dynamic, global family. You'll report to a Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and ...

TTEC does not accept unsolicited headhunter and agency resumes. Headhunters and recruitment agencies may not submit resumes/CVs through this web site or directly to any employee. TTEC , and any of ...

Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Sales Enablement Manager working onsite in Tempe, AZ, you'll be a part of bringing ...

Your potential has a place here with TTEC's award-winning employment experience. As a Senior Trainer working onsite Tempe, AZ, you'll be a part of bringing humanity to business. #experienceTTEC Our ...

Manager III, Sales Service Delivery Apply now Save jobSaved job Your potential has a place here with TTECs award-winning employment experience. As a Sales Service Delivery Manager working onsite in ...

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Manager, Learning & Development Apply now Save jobSaved job Be the spark that brightens days and ignite your career with TTECs award-winning employment experience. As a Sales Enablement Manager ...

Ttec information

See Arizona salary details

$11

$17

$23

How much do ttec jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for ttec in Arizona is $17.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $18.12 per hour, depending on experience, location, and employer.

What does TTEC actually do?

TTEC is a company that provides customer experience and contact center solutions, often employing customer service representatives to handle calls, chats, and emails for various clients. Employees in TTEC roles typically use communication tools and may require training in customer service skills and company protocols.

Is TTEC a legit company for work from home?

TTEC is a legitimate company that offers remote customer service and sales positions, often requiring strong communication skills and a quiet work environment. Many employees work from home for TTEC, and the company is known for providing training and flexible schedules. However, job seekers should verify specific roles and review official company information before applying.

What is TTEC and what do they do?

TTEC is a global customer experience technology and services company that provides customer support, digital solutions, and business process outsourcing for organizations across various industries. They help companies improve their customer service operations by offering solutions such as call center management, artificial intelligence, automation, and consulting services. TTEC employs customer service representatives, technical support agents, and other professionals to deliver seamless customer experiences through both human and digital channels.

What is the difference between Ttec vs Customer Service Representative?

AspectTtecCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, remote optionsCall centers, retail, remote
Industry UsageCustomer support, tech supportCustomer support, retail, telecom
Common Search/ComparisonYesYes

Both Ttec and Customer Service Representatives typically require similar credentials and work in call centers or remote settings. Ttec is a company that employs customer service reps, often providing training and support for various industries. The main difference is that Ttec refers to the employer or platform, while Customer Service Representative describes the role performed. Understanding this distinction helps job seekers compare opportunities effectively.

What jobs does TTEC offer?

TTEC offers a variety of customer service, technical support, sales, and back-office roles, often involving remote work and requiring strong communication skills. Positions may include customer care associate, technical support agent, sales representative, and team leader, with training provided on company tools and protocols.

How does TTEC pay you?

TTEC pays employees through direct deposit to their bank accounts on a regular schedule, typically biweekly or monthly. Payment methods may vary depending on the role and location, and employees often need to submit timesheets or work logs for hourly positions. The company also provides pay stubs and tax documents electronically.

What are the key skills and qualifications needed to thrive as a TTEC Customer Service Representative, and why are they important?

To thrive as a TTEC Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, call center telephony systems, and basic computer proficiency are typically required. Patience, active listening, and a positive attitude help deliver excellent customer experiences and manage challenging interactions. These skills ensure customer satisfaction and support the company's reputation for quality service.

What are some common challenges faced by TTEC customer service representatives, and how can they be managed effectively?

TTEC customer service representatives often encounter high call volumes, complex customer queries, and the need to quickly adapt to new technologies or processes. Managing these challenges effectively involves developing strong communication skills, maintaining a positive attitude, and utilizing available training resources. Additionally, TTEC promotes teamwork and provides support from supervisors, which helps agents handle stressful situations and continuously improve their performance.
What cities in Arizona are hiring for Ttec jobs? Cities in Arizona with the most Ttec job openings:
Manager III, Sales Service Delivery

Manager III, Sales Service Delivery

TTEC

Tempe, AZ • On-site

$48K - $55K/yr

Full-time

Medical, PTO

Posted 6 days ago

New


TTEC rating

5.8

Company rating: 5.8 out of 10

Based on 197 frontline employees who took The Breakroom Quiz

369th of 451 rated business services


Job description

Your potential has a place here with TTEC's award-winning employment experience. As a Sales Service Delivery Manager working onsite in Tempe, AZ, you'll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United states says it all!
What You'll be Doing
Do you have a passion for leading, mentoring and coaching? Looking for an opportunity to learn more about the industry, gain direct management experience, and work closely with an iconic brand? In this role, you'll support and motivate your team to make sure they're on track to meet client goals. You'll work to answer associate questions, issues, and customer escalation while ensuring quality customer experience on every call. You're an instrumental part in creating and maintaining a positive work environment for your team, ensuring we meet client requests and needs and acknowledge a job well done.
You'll report to the Director . We're looking for a leader to Act as one, as you will encourage and motivate you team to resolve issues, accomplish goals and influence their career mobility.
During a Typical Day, You'll
  • Improve the key success metrics associated with goals.These include:
  • Revenue Targets
  • Customer Satisfaction Score
  • Service Level Goals
  • Quality Goals
  • Coach associates to ensure achievement of company and client goals while addressing employee related issues and coordinating training on new or revised information relating to services, products, or processes of projects
  • Bring your time management and organizational skills to manage multiple, complex, on-going tasks and projects while monitoring absence and attendance of your team
What You Bring to the Role
  • Minimum 1 year call center, equivalent work or sales management experience
  • Continuously promote a performance-driven culture and always work towards reaching for amazing
  • Engage and support your team in making sure they have the proper tools and systems to accomplish day-to-day tasks
  • Consistently mentor and inspire others
  • Customer focused mindset
  • Understanding, interpreting, and manipulating data for reporting
What You Can Expect
  • Supportive of your career and professional development
  • An inclusive culture and community minded organization where giving back is encouraged
  • A global team of curious lifelong learners guided by our company values
  • Ask us about our paid time off (PTO) and wellness and healthcare benefits
  • And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
Visit https://www.ttecjobs.com/en/us-employee-benefits for more information.
The anticipated range is 70,000 -75,000 . Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
About TTEC
TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day-and it starts with the talent behind the experience.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
#LI- Onsite

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