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Life Alert Customer Service Jobs in Arizona (NOW HIRING)

CSR Customer Service Specialist

Tempe, AZ · On-site

$15.50 - $21.25/hr

CSR Specialist At Benson, we're more than just a company; we're a dedicated team making a real ... As leaders in fire protection and life safety solutions, we ensure the safety of our clients ...

CSR Customer Service Specialist

Tempe, AZ · On-site

$16.50 - $22/hr

Customer Service Reports to: Cecilia Lopez Location: Tempe Employment Type: (Full-time/Part-time ... As leaders in fire protection and life safety solutions, we ensure the safety of our clients ...

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Life Alert Customer Service information

See Arizona salary details

$9

$17

$25

How much do life alert customer service jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for life alert customer service in Arizona is $17.52, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.47 per hour, depending on experience, location, and employer.

What is a Life Alert Customer Service?

A Life Alert Customer Service job involves assisting customers with inquiries, troubleshooting device issues, and responding to emergency alerts. Representatives provide support to users, family members, and caregivers to ensure they understand how the Life Alert system functions. The role requires strong communication skills, compassion, and the ability to remain calm under pressure. Employees may also handle account management tasks, such as updating customer information or processing service requests.

What are the key skills and qualifications needed to thrive in the Life Alert Customer Service position, and why are they important?

To thrive as a Life Alert Customer Service representative, you need strong communication skills, attention to detail, and the ability to remain calm under pressure, often supported by a high school diploma or equivalent. Familiarity with call center phone systems, customer relationship management (CRM) software, and emergency response protocols is typically required. Compassion, patience, and active listening set top performers apart in this role. These abilities are crucial for providing prompt, accurate assistance to individuals in urgent or stressful situations, ensuring their safety and peace of mind.

What are the typical daily responsibilities for a Life Alert Customer Service representative?

Life Alert Customer Service representatives handle incoming calls from subscribers who may be experiencing emergencies or have questions about their services. They quickly assess each caller’s needs, provide reassurance, and follow established protocols to dispatch emergency assistance or offer guidance. Additionally, they document all interactions, update client information, and collaborate with supervisors and emergency response teams to ensure effective support. The role involves attentiveness to detail, the ability to multitask, and a commitment to delivering calm, compassionate service during high-stress situations.

What are the most commonly searched types of Life Alert Customer Service jobs in Arizona? The most popular types of Life Alert Customer Service jobs in Arizona are:
What are popular job titles related to Life Alert Customer Service jobs in Arizona? For Life Alert Customer Service jobs in Arizona, the most frequently searched job titles are:
Infographic showing various Life Alert Customer Service job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,434 per year, or $17.5 per hour.

Bilingual Customer Support (Legal Services) - AZ

Alert Communications

Phoenix, AZ • Remote

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago


Job description

Bilingual Customer Support (Legal Services)

Various Full-Time shifts Pay: $17/hr

At Alert Communications, we provide around the clock live answering and intake solutions tailored specifically for the legal sector.  Our team manages incoming leads, client onboarding and ongoing support for law practices nationwide.

We are seeking a fluent Bilingual Legal Intake Specialist to serve as the premier point of contact for individuals reaching out to our partner law firms.  In this position, you will be responsible for evaluating and qualifying incoming inquiries, delivering compassionate customer care in both English and Spanish and ensuring a smooth, professional onboarding process from the very first call. 

Requirements:

  • Location: Must reside in Arizona (We do not hire out of Flagstaff)
  • Language Fluency: Confidently handle inbound phone calls in both Spanish and English, tailoring your approach to comfortably guide each caller. 
  • Availability: Must be able to work one weekend day (Saturday or Sunday) and be available for Holidays.
  • Experience: Prior Experience in customer service, call centers, sales or hospitality (legal industry preferred).
  • Technical Skills: Proficiency using computers and multiple screens/systems.
  • Typing Speed: Minimum of 35 WPM.
  • Maintain high productivity, accuracy, and reliability standards by utilizing your time and system tools effectively. 

Tech/Internet Requirements:

  • This is a remote position that requires dedicated home setup.
  • Internet Connection: High speed Fiber or Cable internet only (no satellite, DSL or WiFi).
  • Speed: Minimum 15 Mbps upload/5 Mbps download.
  • Hardwired Connection: Must use a direct Ethernet cable connection to your modem/outer.
  • You must have a PC/Laptop (Windows 11 or higher) and a wired USB headset. (No Apple/Macbooks/Tablets)
  • Wired USB headset with a mic

Benefits for Full-Time Employees:

  • Employee Stock Ownership
  • Full Medical, Dental, Vision
  • Paid Vacation
  • 401K with Company Matching
  • Free Life Insurance Policy
  • Legal Assistance

About Us: With over 40 years of experience, Alert Communications powers client communication in the legal, healthcare, and home service sectors. We support more than 3,000 clients across North America as a trusted, people powered voice for their business.

Alert is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.