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Ttec Jobs in Florida (NOW HIRING)

Monday through Friday: 8:30 am to 5:30 pm About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe.

$16.50 - $20.50/hr

Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking multiple languages ...

Shift work, hours of Operation M-F 8PM-10PM (EST) About Percepta Established in 2000 as a joint venture with TTEC, Percepta has contact centers across the globe that proudly deliver a frictionless ...

Tuesday-Saturday: 9:00 am 5:30 pm EST About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe. Delivered ...

About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty for its clients across the globe. Delivered in multiple channels, speaking ...

About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking ...

Customer Care Representative III Apply now Customer Care Representative III We bring first-class service across each market we support. As a Customer Care Representative III in Melbourne Florida ...

Must represent Percepta professionally with all customers and external organizations and contacts About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating ...

Customer Care Representative II

Melbourne, FL · On-site

$14.75 - $20.25/hr

About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking ...

Dealer eServices Supervisor Apply now The Dealer eService Supervisor is responsible for the support of the Dealer Network and client with various IT needs, regarding but not limited to system access ...

Sales Representative-Lead Generation Apply now At Percepta, we bring first-class service across each market we support. As an Outbound Sales Development Representative (Level 1), on-site in Melbourne ...

About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty for its clients across the globe. Delivered in multiple channels, speaking ...

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Ttec information

See Florida salary details

$9

$14

$18

How much do ttec jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for ttec in Florida is $14.07, according to ZipRecruiter salary data. Most workers in this role earn between $12.21 and $14.57 per hour, depending on experience, location, and employer.

What does TTEC actually do?

TTEC is a company that provides customer experience and contact center solutions, often employing customer service representatives to handle calls, chats, and emails for various clients. Employees typically use communication tools and may receive training in customer service skills to support client businesses effectively.

What is TTEC and what do they do?

TTEC is a global customer experience technology and services company that provides customer support, digital solutions, and business process outsourcing for organizations across various industries. They help companies improve their customer service operations by offering solutions such as call center management, artificial intelligence, automation, and consulting services. TTEC employs customer service representatives, technical support agents, and other professionals to deliver seamless customer experiences through both human and digital channels.

What is the difference between Ttec vs Customer Service Representative?

AspectTtecCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, remote optionsCall centers, retail, remote
Industry UsageCustomer support, tech supportCustomer support, retail, telecom
Common Search/ComparisonYesYes

Both Ttec and Customer Service Representatives typically require similar credentials and work in call centers or remote settings. Ttec is a company that employs customer service reps, often providing training and support for various industries. The main difference is that Ttec refers to the employer or platform, while Customer Service Representative describes the role performed. Understanding this distinction helps job seekers compare opportunities effectively.

Is TTEC a legit company to work for?

TTEC is a legitimate customer service and technology company that employs remote and in-office workers worldwide. It is known for providing training, flexible schedules, and customer support roles, making it a reputable employer in the industry.

How does TTEC pay you?

TTEC pays employees through direct deposit or check, depending on the company's payroll process. Payments are typically issued on a scheduled basis, such as weekly or biweekly, and may include options for electronic pay stubs and tax documentation. Compensation can also include incentives or bonuses based on performance and role.

What are the key skills and qualifications needed to thrive as a TTEC Customer Service Representative, and why are they important?

To thrive as a TTEC Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, call center telephony systems, and basic computer proficiency are typically required. Patience, active listening, and a positive attitude help deliver excellent customer experiences and manage challenging interactions. These skills ensure customer satisfaction and support the company's reputation for quality service.

What is TTEC work from home?

TTEC work from home refers to remote customer service and support roles offered by TTEC, where employees handle customer inquiries via phone, chat, or email. These positions typically require a reliable internet connection, a quiet workspace, and basic computer skills, with flexible schedules often available.

What are some common challenges faced by TTEC customer service representatives, and how can they be managed effectively?

TTEC customer service representatives often encounter high call volumes, complex customer queries, and the need to quickly adapt to new technologies or processes. Managing these challenges effectively involves developing strong communication skills, maintaining a positive attitude, and utilizing available training resources. Additionally, TTEC promotes teamwork and provides support from supervisors, which helps agents handle stressful situations and continuously improve their performance.
What are popular job titles related to Ttec jobs in Florida? For Ttec jobs in Florida, the most frequently searched job titles are:
What cities in Florida are hiring for Ttec jobs? Cities in Florida with the most Ttec job openings:
Infographic showing various Ttec job openings in Florida as of June 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Temporary. Highlights an 44% Physical, 3% Hybrid, and 53% Remote job distribution, with an average salary of $29,261 per year, or $14.1 per hour.
Cashier - Toll Collector - Part time - Midbay Bridge

Cashier - Toll Collector - Part time - Midbay Bridge

TTEC

Niceville, FL • On-site

$15/hr

Part-time

Dental, Vision, PTO

This job post has expired today. Applications are no longer accepted.


TTEC rating

5.7

Company rating: 5.7 out of 10

Based on 194 frontline employees who took The Breakroom Quiz

355th of 430 rated business services


Job description

Job Details

Your potential has a place here with TTECs award-winning employment experience. As a Toll Operator working onsite in the Midbay Bridge tollbooth in Niceville, FL, youll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all!

What Youll be Doing

Do you have a passion for working with people? Do you love being outdoors? If you love providing a quick, simple solution and providing change with a smile, youll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, Youll

  • Be the face and smile of the toll collection operations requiring individual service
  • Classify and collect proper toll amounts from motorists traveling through the toll lane
  • Make changes, issue receipts and write insufficient fund slips
  • Complete operations reports and balance cash deposits at end of shift

What You Bring to the Role

  • Your pleasant and customer service-oriented manner
  • High school diploma or equivalent
  • Current valid Florida drivers license
  • Cash handling experience on a computerized system
  • Work shifts that will require your availability to work weekends

Physical Requirements of the Role

  • Ability to safely walk across toll lanes and climb/descend stairs while carrying up to 30 pounds
  • Ability to walk long distances
  • Ability to determine vehicle classification by visual inspection

Accommodation requests will be reviewed on a case-by-case basis and the specific circumstances.

What You Can Expect

  • Supportive of your career and professional development
  • An inclusive culture and community minded organization where giving back is encouraged
  • A global team of curious lifelong learners guided by our company values
  • Base wage starting at $15 per hour plus performance bonus opportunities
  • And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, dental and vision coverage, and access to a wellness program

Visit https://www.ttecjobs.com/en/us-employee-benefits for more information.

A Bit More About Your Role

We'll train you to be a subject matter expert in your field, so you can provide exceptional service whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can't be taught a caring and supportive nature to shine through as you help customers. You'll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.

You'll report to area operations manager. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team.

About TTEC

TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every dayand it starts with the talent behind the experience.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Location/Division Niceville, FL Job Requisition 04BFR
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