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Ttec Jobs in Florida (NOW HIRING)

Monday through Friday: 8:30 am to 5:30 pm About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe.

Shift work, hours of Operation M-F 8PM-10PM (EST) About Percepta Established in 2000 as a joint venture with TTEC, Percepta has contact centers across the globe that proudly deliver a frictionless ...

Monday through Friday: 8:30 am to 5:30 pm About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe.

New

About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking ...

About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty for its clients across the globe. Delivered in multiple channels, speaking ...

... TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each ...

New

About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty for its clients across the globe. Delivered in multiple channels, speaking ...

$14.75 - $20.25/hr

Customer Service Representative - Outbound Apply now Join our team as a Customer Service Representative Outbound and immerse yourself in a role where every interaction is an opportunity to exceed ...

Customer Care Representative II

Melbourne, FL · On-site

$14.75 - $20.25/hr

About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking ...

About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty for its clients across the globe. Delivered in multiple channels, speaking ...

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Showing results 1-20

Ttec information

See Florida salary details

$9

$14

$18

How much do ttec jobs pay per hour?

As of May 30, 2026, the average hourly pay for ttec in Florida is $14.07, according to ZipRecruiter salary data. Most workers in this role earn between $12.21 and $14.57 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a TTEC Customer Service Representative, and why are they important?

To thrive as a TTEC Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, call center telephony systems, and basic computer proficiency are typically required. Patience, active listening, and a positive attitude help deliver excellent customer experiences and manage challenging interactions. These skills ensure customer satisfaction and support the company's reputation for quality service.

What are some common challenges faced by TTEC customer service representatives, and how can they be managed effectively?

TTEC customer service representatives often encounter high call volumes, complex customer queries, and the need to quickly adapt to new technologies or processes. Managing these challenges effectively involves developing strong communication skills, maintaining a positive attitude, and utilizing available training resources. Additionally, TTEC promotes teamwork and provides support from supervisors, which helps agents handle stressful situations and continuously improve their performance.

What is TTEC and what do they do?

TTEC is a global customer experience technology and services company that provides customer support, digital solutions, and business process outsourcing for organizations across various industries. They help companies improve their customer service operations by offering solutions such as call center management, artificial intelligence, automation, and consulting services. TTEC employs customer service representatives, technical support agents, and other professionals to deliver seamless customer experiences through both human and digital channels.

What is the difference between Ttec vs Customer Service Representative?

AspectTtecCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, remote optionsCall centers, retail, remote
Industry UsageCustomer support, tech supportCustomer support, retail, telecom
Common Search/ComparisonYesYes

Both Ttec and Customer Service Representatives typically require similar credentials and work in call centers or remote settings. Ttec is a company that employs customer service reps, often providing training and support for various industries. The main difference is that Ttec refers to the employer or platform, while Customer Service Representative describes the role performed. Understanding this distinction helps job seekers compare opportunities effectively.

What are popular job titles related to Ttec jobs in Florida? For Ttec jobs in Florida, the most frequently searched job titles are:
What cities in Florida are hiring for Ttec jobs? Cities in Florida with the most Ttec job openings:
Infographic showing various Ttec job openings in Florida as of May 2026, with employment types broken down into 94% Full Time, 5% Part Time, and 1% Temporary. Highlights an 57% Physical, 10% Hybrid, and 33% Remote job distribution, with an average salary of $29,261 per year, or $14.1 per hour.
Cashier - Toll Collector - Part-Time - Everglades West

Cashier - Toll Collector - Part-Time - Everglades West

TTEC

Naples, FL

$15/hr

Part-time

Dental, Vision, PTO

Posted 15 days ago


TTEC rating

5.8

Company rating: 5.8 out of 10

Based on 190 frontline employees who took The Breakroom Quiz

346th of 424 rated business services


Job description

Job Details

Your potential has a place here with TTECs award-winning employment experience. As a Toll Operator working onsite in the Alley West tollbooth inNaples, FL, youll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all!

What Youll be Doing

Do you have a passion for working with people? Do you love being outdoors? If you love providing a quick, simple solution and providing change with a smile, youll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, Youll

  • Be the face and smile of the toll collection operations requiring individual service
  • Classify and collect proper toll amounts from motorists traveling through the toll lane
  • Make changes, issue receipts and write insufficient fund slips
  • Complete operations reports and balance cash deposits at end of shift

What You Bring to the Role

  • Your pleasant and customer service-oriented manner
  • High school diploma or equivalent
  • Current valid Florida drivers license
  • Cash handling experience on a computerized system
  • Work shifts that will require your availability to work weekends

Physical Requirements of the Role

  • Ability to safely walk across toll lanes and climb/descend stairs while carrying up to 30 pounds
  • Ability to walk long distances
  • Ability to determine vehicle classification by visual inspection
  • Accommodation requests will be reviewed on a case-by-case basis and the specific circumstances.

What You Can Expect

  • Supportive of your career and professional development
  • An inclusive culture and community minded organization where giving back is encouraged
  • A global team of curious lifelong learners guided by our company values
  • Base wage starting at $15.00 per hour plus performance bonus opportunities
  • And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, dental and vision coverage, and access to a wellness program

Visit https://www.ttecjobs.com/en/us-employee-benefitsfor more information.

A Bit More About Your Role

We'll train you to be a subject matter expert in your field, so you can provide exceptional service whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can't be taught a caring and supportive nature to shine through as you help customers. You'll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.

You'll report to area operations manager. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team.

About TTEC

TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every dayand it starts with the talent behind the experience.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Location/Division East Naples, FL Job Requisition 04BFU
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