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Ttec Jobs in Florida (NOW HIRING)

Percepta

Customer Service Parts Consultant

Melbourne, FL · On-site

$15/hr

... TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each ...

Percepta

Customer Service Case Manager

Melbourne, FL · On-site

$18.34/hr

Employee Discount Program Award-Winning Employee Rewards & Recognition Program (Perci Perks) About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating ...

Percepta

Customer Service Parts Consultant

Melbourne, FL · On-site

$15/hr

... TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each ...

Percepta

Customer Service Representative

Melbourne, FL · On-site

$15/hr

About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty for its clients across the globe. Delivered in multiple channels, speaking ...

Percepta

Customer Service Case Manager

Melbourne, FL · On-site

$18.34/hr

Employee Discount Program Award-Winning Employee Rewards & Recognition Program (Perci Perks) About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating ...

Percepta

Customer Care Representative

Melbourne, FL · On-site

$14/hr

Monday through Friday: 8:30 am to 5:30 pm About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe.

Percepta

Concierge Sales Representative

Melbourne, FL · On-site

$14.25 - $18.50/hr

Shift work, hours of Operation M-F 8PM-10PM (EST) About Percepta Established in 2000 as a joint venture with TTEC, Percepta has contact centers across the globe that proudly deliver a frictionless ...

Percepta

Concierge Sales Representative

Melbourne, FL

$14.25 - $18.50/hr

Shift work, hours of Operation M-F 8PM-10PM (EST) About Percepta Established in 2000 as a joint venture with TTEC, Percepta has contact centers across the globe that proudly deliver a frictionless ...

Percepta

Customer Care Representative

Melbourne, FL

$14/hr

Monday through Friday: 8:30 am to 5:30 pm About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe.

Percepta

Customer Care Representative

Melbourne, FL

$14/hr

Monday through Friday: 8:30 am to 5:30 pm About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe.

Percepta

Customer Service Representative

Melbourne, FL · On-site

$15/hr

About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty for its clients across the globe. Delivered in multiple channels, speaking ...

Percepta

Customer Service Case Manager

Melbourne, FL · On-site

$18.34/hr

Employee Discount Program Award-Winning Employee Rewards & Recognition Program (Perci Perks) About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating ...

Percepta

Customer Care Representative I

Melbourne, FL · On-site

$14/hr

Monday through Friday: 8:30 am to 5:30 pm About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe.

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Showing results 21-40

All JobsTtec JobsTtec Jobs in Florida

Ttec information

See Florida salary details

$9

$14

$18

How much do ttec jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for ttec in Florida is $14.07, according to ZipRecruiter salary data. Most workers in this role earn between $12.21 and $14.57 per hour, depending on experience, location, and employer.

What is TTEC?

TTEC is a global customer experience technology and services company that provides customer support, digital solutions, and business process outsourcing for organizations across various industries. They help companies improve their customer service operations by offering solutions such as call center management, artificial intelligence, automation, and consulting services. TTEC employs customer service representatives, technical support agents, and other professionals to deliver seamless customer experiences through both human and digital channels.

What is the difference between Ttec vs Customer Service Representative?

AspectTtecCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, remote optionsCall centers, retail, remote
Industry UsageCustomer support, tech supportCustomer support, retail, telecom
Common Search/ComparisonYesYes

Both Ttec and Customer Service Representatives typically require similar credentials and work in call centers or remote settings. Ttec is a company that employs customer service reps, often providing training and support for various industries. The main difference is that Ttec refers to the employer or platform, while Customer Service Representative describes the role performed. Understanding this distinction helps job seekers compare opportunities effectively.

How much experience do I need to work at Ttec?

Ttec typically requires candidates to have a high school diploma or equivalent and does not specify a minimum amount of experience for entry-level customer service roles. Prior experience in customer support or call center environments can be beneficial but is not always mandatory. Training is provided to new employees to develop necessary skills and tools used in the job.

What are the key skills and qualifications needed to thrive as a TTEC customer service representative?

To thrive as a TTEC Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, call center telephony systems, and basic computer proficiency are typically required. Patience, active listening, and a positive attitude help deliver excellent customer experiences and manage challenging interactions. These skills ensure customer satisfaction and support the company's reputation for quality service.

What are some common challenges faced by TTEC customer service representatives, and how can they be managed effectively?

TTEC customer service representatives often encounter high call volumes, complex customer queries, and the need to quickly adapt to new technologies or processes. Managing these challenges effectively involves developing strong communication skills, maintaining a positive attitude, and utilizing available training resources. Additionally, TTEC promotes teamwork and provides support from supervisors, which helps agents handle stressful situations and continuously improve their performance.
What are popular job titles related to Ttec jobs in Florida? For Ttec jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Ttec jobs in Florida look for? The top searched job categories for Ttec jobs in Florida are:
What cities in Florida are hiring for Ttec jobs? Cities in Florida with the most Ttec job openings:
Ttec jobs near you
Infographic showing various Ttec job openings in Florida as of July 2026, with employment types broken down into 93% Full Time, 5% Part Time, and 2% Temporary. Highlights an 72% Physical, 4% Hybrid, and 24% Remote job distribution, with an average salary of $29,261 per year, or $14.1 per hour.

Customer Service Parts Consultant

Percepta

Melbourne, FL • On-site

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Percepta rating

5.9

Company rating: 5.9 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

37th of 71 rated call and contact centers

Job description

At Percepta, we bring first-class service across each market we support. As a Customer Service Parts Consultant in Melbourne, FL (Onsite), you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
What You'll Be Doing
Provide online customers with a professional sales experience that positively influences the customers purchasing decision. The primary customer contact channel is phone. The Ecommerce Parts Sales Consultant will provide assistance with completing pre- and post-purchase support, purchase transactions, document customer interactions, locate requested information, and provide navigational assistance. The Ecommerce Parts Sales Consultants have a high level of problem-solving skills focusing on meeting customer needs through assumptive sales strategies and providing incentive(s) to customers to increase customer purchases.
During a Typical Day, You'll
  • Receive inbound phone calls and emails through the Ecommerce Portal
  • Effectively utilize multiple systems in providing prompt, courteous, and accurate information
  • Resolve complex interactions using the appropriate escalation process
  • Use appropriate resources find solutions for basic to intermediate level issues; consulting with the SME or Team Lead, as necessary to resolve concerns
  • Follow up with the customer when needed utilizing phone and/or email
  • Participate in daily information exchanges to remain knowledgeable of process and procedures
  • Ability to support and advocate for consumer sales and product inquiries
  • Assists in formulation of problem-solving techniques for newly discovered issues
  • Maintain exceptional product knowledge as it relates to program support
  • Handle additional projects and assignments as directed
  • Additional duties as assigned

What You Bring to the Role
  • Minimum high school diploma required
  • Some college or vocational training preferred
  • Strong problem-solving, troubleshooting experience
  • Sales Experience, required
  • Automotive Background, preferred
  • Parts/Service Advisor Experience, preferred

What You Can Expect
  • August 10, 2026
  • Pay rate of $15 per hour
  • Health/Dental/Vision/Life Insurance
  • Flexible Spending Account (FSA) and Health Savings Account (HSA)
  • 401(k)
  • Vacation/Sick Time and Paid Holidays
  • Tuition Reimbursement
  • Employee Assistance Program
  • Employee Discount Program
  • Training and Development Programs (Percepta College)
  • Employee Rewards Program (Perci Perks)

A Bit More About Your Role
Hours of Operation
Monday to Friday 8:30am to 7 pm and Saturday 8 am to 5 pm EST
About Percepta
Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.
Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we:
  • Lead with humility - We listen first, lead with empathy, and stay grounded-so people and ideas have room to grow.
  • Service beyond self - We serve others-clients, customers, and teammates-with care and integrity in every interaction.
  • Leave it better - We take ownership and leave every process, person, and place better than we found it.
  • Win together - We succeed as one-celebrating, supporting, and showing up for each other.
  • Deliver remarkable - We go beyond expectations to create bold, meaningful moments that stand out.

Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.
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