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Ttec Jobs in Florida (NOW HIRING)

Percepta

Customer Care Representative

Melbourne, FL · On-site

$14/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Monday through Friday: 8:30 am to 5:30 pm About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe.

Percepta

Customer Service Case Manager

Melbourne, FL · On-site

$18.34/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Employee Discount Program Award-Winning Employee Rewards & Recognition Program (Perci Perks) About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating ...

Percepta

Customer Care Representative

Melbourne, FL · On-site

$14/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Monday through Friday: 8:30 am to 5:30 pm About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe.

Percepta

Customer Care Representative

Melbourne, FL

$14/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Monday through Friday: 8:30 am to 5:30 pm About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe.

Percepta

Customer Service Representative

Melbourne, FL

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty for its clients across the globe. Delivered in multiple channels, speaking ...

Percepta

Customer Service Representative

Melbourne, FL · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty for its clients across the globe. Delivered in multiple channels, speaking ...

Percepta

Customer Service Representative

Melbourne, FL · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty for its clients across the globe. Delivered in multiple channels, speaking ...

Percepta

Customer Care Representative I

Melbourne, FL · On-site

$14/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Monday through Friday: 8:30 am to 5:30 pm About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe.

Percepta

Customer Service Representative

Melbourne, FL · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty for its clients across the globe. Delivered in multiple channels, speaking ...

Percepta

Customer Experience Specialist

Melbourne, FL · On-site

$18.34/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking ...

Percepta

Customer Experience Specialist

Melbourne, FL · On-site

$18.34/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking ...

Percepta

Customer Service Case Manager

Melbourne, FL

$18.34/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Employee Discount Program Award-Winning Employee Rewards & Recognition Program (Perci Perks) About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating ...

Percepta

Automotive Customer Service Representative

Melbourne, FL · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Award-winning Employee Rewards Program (Perci Perks) About Percepta Established in 2000 as a joint venture with TTEC, Percepta has contact centers across the globe that proudly deliver a frictionless ...

Percepta

Outbound Contact Specialist

Melbourne, FL · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Tuesday-Saturday: 9:00 am - 5:30 pm EST About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe.

Percepta

Outbound Contact Specialist

Melbourne, FL · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Tuesday-Saturday: 9:00 am - 5:30 pm EST About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe.

Percepta

Outbound Contact Specialist

Melbourne, FL · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking multiple languages ...

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Showing results 41-60

All JobsTtec JobsTtec Jobs in Florida

Ttec information

See Florida salary details

$9

$14

$18

How much do ttec jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for ttec in Florida is $14.07, according to ZipRecruiter salary data. Most workers in this role earn between $12.21 and $14.57 per hour, depending on experience, location, and employer.

What is TTEC?

TTEC is a global customer experience technology and services company that provides customer support, digital solutions, and business process outsourcing for organizations across various industries. They help companies improve their customer service operations by offering solutions such as call center management, artificial intelligence, automation, and consulting services. TTEC employs customer service representatives, technical support agents, and other professionals to deliver seamless customer experiences through both human and digital channels.

What is the difference between Ttec vs Customer Service Representative?

AspectTtecCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, remote optionsCall centers, retail, remote
Industry UsageCustomer support, tech supportCustomer support, retail, telecom
Common Search/ComparisonYesYes

Both Ttec and Customer Service Representatives typically require similar credentials and work in call centers or remote settings. Ttec is a company that employs customer service reps, often providing training and support for various industries. The main difference is that Ttec refers to the employer or platform, while Customer Service Representative describes the role performed. Understanding this distinction helps job seekers compare opportunities effectively.

How much experience do I need to work at Ttec?

Ttec typically requires candidates to have a high school diploma or equivalent and does not specify a minimum amount of experience for entry-level customer service roles. Prior experience in customer support or call center environments can be beneficial but is not always mandatory. Training is provided to new employees to develop necessary skills and tools used in the job.

What are the key skills and qualifications needed to thrive as a TTEC customer service representative?

To thrive as a TTEC Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, call center telephony systems, and basic computer proficiency are typically required. Patience, active listening, and a positive attitude help deliver excellent customer experiences and manage challenging interactions. These skills ensure customer satisfaction and support the company's reputation for quality service.

What are some common challenges faced by TTEC customer service representatives, and how can they be managed effectively?

TTEC customer service representatives often encounter high call volumes, complex customer queries, and the need to quickly adapt to new technologies or processes. Managing these challenges effectively involves developing strong communication skills, maintaining a positive attitude, and utilizing available training resources. Additionally, TTEC promotes teamwork and provides support from supervisors, which helps agents handle stressful situations and continuously improve their performance.
What are popular job titles related to Ttec jobs in Florida? For Ttec jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Ttec jobs in Florida look for? The top searched job categories for Ttec jobs in Florida are:
Ttec jobs near you
Infographic showing various Ttec job openings in Florida as of August 2026, with employment types broken down into 94% Full Time, 3% Part Time, and 3% Temporary. Highlights an 59% Physical, 3% Hybrid, and 38% Remote job distribution, with an average salary of $29,261 per year, or $14.1 per hour.

Customer Care Representative

Percepta

Melbourne, FL • On-site

$14/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Percepta rating

5.9

Company rating: 5.9 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

38th of 71 rated call and contact centers

Job description

Drive your career forward with Percepta and join the people powering the world's leading automotive customer experiences. As a Customer Care Representative working onsite in Melbourne, Florida, you'll be part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of our award-winning, people-first culture.
What You'll Be Doing
As the first point of contact for dealership personnel and vehicle owners, the Customer Care Representative plays a vital role in creating a positive customer experience. This position is responsible for actively listening to customer inquiries, providing accurate and timely solutions, and delivering exceptional service that builds trust and strengthens customer relationships.
During a Typical Day, You'll
  • Deliver exceptional customer care by responding to dealership personnel and vehicle owner inquiries accurately, professionally, and in a timely manner across all communication channels (phone, email, web forms, and online applications).
  • Navigate multiple systems and utilize available resources to research, resolve, document, and follow up on customer inquiries, including initiating outbound contacts when appropriate.
  • Meet or exceed established performance standards, including productivity, accessibility, quality assurance, and reliability.
  • Identify, escalate, and communicate program concerns to the appropriate Senior Business Analyst, Team Leader, or Manager, while contributing ideas for process improvements and best practices.
  • Adhere to all company and client policies, procedures, initiatives, and service standards.
  • Participate in required meetings, complete assigned training, and support additional tasks and projects as business needs require.
  • Demonstrate leadership by mentoring and training new or less experienced team members and serving as a backup for Subject Matter Experts, Senior Business Analysts, and Team Leaders when needed.
  • Foster a collaborative team environment through professionalism, accountability, and a commitment to continuous improvement.

What You Bring to the Role
  • High school diploma required. College degree preferred or equivalent work experience required.
  • 1 - 2 years of customer service experience required; does not need to be in a call center position.
  • Computer skills: experience working with multiple programs, ability to type.
  • Excellent customer service ability.
  • Ability to maneuver through various systems to provide the dealer with accurate information.
  • Ability to effectively communicate with customers, managers, and co-workers.
  • Strong written and oral communication.
  • Time management and organizational skills; Ability to multitask.

What You Can Expect
  • Starting hourly rate of $14.00
  • Health/Dental/Vision/Life Insurance, with Flexible Spending Account (FSA) and Health Savings Account (HSA) options
  • Traditional 401(k) Retirement Plan
  • Vacation/Sick Time and Paid Holidays
  • Tuition Reimbursement and Training & Development Programs (Percepta College)
  • Employee Assistance Program (EAP)
  • Employee Discount Program
  • Award-Winning Employee Rewards & Recognition Program (Perci Perks)

A Bit More About Your Role
Hours of Operation: Monday through Friday: 8:30 am to 5:30 pm
About Percepta
Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.
Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we:
  • Lead with humility - We listen first, lead with empathy, and stay grounded-so people and ideas have room to grow.
  • Service beyond self - We serve others-clients, customers, and teammates-with care and integrity in every interaction.
  • Leave it better - We take ownership and leave every process, person, and place better than we found it.
  • Win together - We succeed as one-celebrating, supporting, and showing up for each other.
  • Deliver remarkable - We go beyond expectations to create bold, meaningful moments that stand out.

Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.
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