Travel Manager Jobs (NOW HIRING)

Overview

We arelooking for a Manager, Travel & Expense (T&E) to elevate our corporate travel and expense programs through smart strategy, strong supplier partnerships, and a customer-first approach.

In this role,you'llown the end-to-end travel program-shaping supplier strategy and negotiations, guiding policy interpretation and compliance, and strengthening duty of care and risk mitigation.You'lllead a high-impact portfolio that includes our travel management company (TMC), corporate card program, airlines, hotels, ground transportation, and expense tooling-using data and stakeholder partnerships to deliver savings, seamless experiences, and reliable execution for travel, meetings, and offsites.

You'llbe a visible leader across the company-balancingtravelerexperience, financial stewardship, and operational excellence while influencing how Nordstrom teams travel and spend.

**This role is Hybrid- downtown Seattle, WA and does require you to be in office 4 days per week.

A day in the life....

• Collaborate with business unit leaders and cross functional partners to develop andmaintainworkforce analytics, building a bridge between systems and ensuring a clear view of our headcount, labor costs, vacancy rates, and organizational structures.

• Lead a team of three and own Nordstrom's corporate travel and expense programs, including preferred suppliers, the TMC, the expense platform, and corporate card programs.

• Drive process improvements that simplify travel and expense, increase efficiency, and improve service quality.

• Continuously evolve the program to improve cost effectiveness, unlock savings opportunities, and enhance employee satisfaction-staying current on travel, expense, andmeetingsindustry trends and best practices.

• Stay updated with industry trends and best practices in travel,expenseand meeting management

• Serve as the primary point of contact for travel program needs; partner with business leaders and executive travelers to communicate policy updates, resolve issues, and support supplier financial reconciliation.

• Build and deliver annual category strategies for travel, expense, and offsite meeting/event spend; partner with stakeholders to develop a 1-5 yearsourcing roadmap.

• Use competitive sourcing approaches tooptimizesavings and business value; negotiate contracts and commercial terms directly with suppliers in partnership with the sourcing team.

• Manage strategic supplier relationships, including the TMC and other key travel category partners.

• Monitor supplier and traveler KPIs, and lead remediation for recurring performance issues.

• Own contract management activities, including amendments, renewals/expirationtracking, and maintenance of supporting documentation.

• Conduct regularspendanalysis toidentifytrends and opportunities by category, subcategory, business unit, and geography.

• Leverage internal and external resources to stay current on relevant industry and travel category trends.

• Deliver reporting on travel expenses, booking patterns, and compliance metrics; translate insights into cost savings and improved processes.

• Build strong cross-functional relationships and drive engagement for travel, expense reimbursement, corporate credit card, and offsite meeting and event policies.

You'vegot this if you have....

• 5+ years of experience in corporate travel management and/or travel procurement.

• 5+ years' experience with Global Travel and/or Meetings & Events management

• 5+ years' experience with Supplier Management

• 5+ years' experience with Analysis and reporting

• 5+yearsmanaging outside service providers.

• 5+years peoplemanagement

• Proventrack recordof achieving travel category savings via sourcing, demand management and / or policy compliance

• Experience with the design and implementation of corporate travel programs or continuous improvement initiatives

• Experience developing and operationalizing global category strategies for airfare, hotels, rentalcaror ride share programs or other relevant travel categories

• Proficiencyin analyzing travel data toidentifycost-saving opportunities and trends

• Proficiencyin travel and expense-related systems (e.g.Concur)

• Demonstrated success in complex project management, including stakeholder engagement and change management