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Training Representative Jobs (NOW HIRING)

Senior Training Representative

MN · On-site

$85K - $112K/yr

  • Medical

  • Retirement

  • PTO

Silver Bay, MN Cleveland-Cliffs has an immediate opportunity for a Senior Training Representative position at our Northshore Mining facility in Silver Bay, MN. The objective of this position is to ...

Be Seen First

Team Training and Sales Representative - Entry Level Sales are the basis of all business; that's why we start our training in sales. Ultimately, we're looking for an ambitious and motivated ...

Be Seen First

Team Training and Sales Representative - Entry Level Sales are the basis of all business; that's why we start our training in sales. Ultimately, we're looking for an ambitious and motivated ...

Training Systems Representative

Naperville, IL · On-site

$27.51 - $32.51/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Ability to work in a team environment, including inter-departmental teams and representing the ... Evaluate training materials and ensure local/global sustainability (e.g., revision control ...

Training Systems Representative

Naperville, IL · On-site

$27 - $32/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Ability to work in a team environment, including inter-departmental teams and representing the ... Evaluate training materials and ensure local/global sustainability (e.g., revision control ...

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Training Representative information

See salary details

$32K

$68.7K

$112K

How much do training representative jobs pay per year?

As of Aug 18, 2026, the average yearly pay for training representative in the United States is $68,682.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $84,500.00 per year, depending on experience, location, and employer.

What does a training representative do?

A Training Representative is responsible for organizing, coordinating, and sometimes delivering training sessions for employees within an organization. Their duties often include assessing training needs, developing instructional materials, scheduling training events, and tracking employee progress. They work closely with management and subject matter experts to ensure that training programs align with company goals and industry standards. Training Representatives also gather feedback to improve future training initiatives and may help onboard new employees. Their role is essential in helping staff develop the skills needed for workplace success.

What are the key skills and qualifications needed to thrive as a training representative?

To thrive as a Training Representative, you need a solid background in instructional design, adult learning principles, and excellent presentation abilities, often supported by a degree in education, HR, or a related field. Familiarity with learning management systems (LMS), virtual training platforms, and content authoring tools is typically required. Strong interpersonal communication, adaptability, and organizational skills help you engage diverse learners and manage multiple training programs effectively. These skills ensure that training sessions are impactful, learners are supported, and organizational goals for workforce development are met.

What are some common challenges faced by training representatives when delivering training sessions to diverse groups?

Training Representatives often encounter challenges such as addressing varying learning styles, managing different levels of prior knowledge, and keeping participants engaged throughout the session. Adapting materials to suit both in-person and virtual environments, as well as handling questions from participants with diverse backgrounds, are also typical hurdles. Successful Training Representatives develop strong facilitation skills and remain flexible, ensuring every participant has the support they need to understand and apply the training content.

What is the difference between Training Representative vs Customer Service Representative?

AspectTraining RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; certifications in training or education often preferredHigh school diploma or equivalent; customer service or communication certifications beneficial
Work EnvironmentCorporate training departments, educational settings, or call centersCall centers, retail, or service industry settings
Employer & Industry UsageUsed in corporate, healthcare, or tech industries for employee trainingCommon across retail, telecom, and hospitality sectors for customer support

Training Representatives focus on developing and delivering training programs to employees or clients, while Customer Service Representatives primarily handle customer inquiries and support. Both roles require strong communication skills, but Training Representatives emphasize education and training delivery, whereas Customer Service Representatives focus on resolving customer issues.

What is a training representative?

A training representative is a professional responsible for delivering training programs, onboarding new employees, and ensuring staff understand company policies and procedures. They often use instructional techniques, training materials, and may require certifications in training or communication. Their role supports employee development and organizational compliance.
More about Training Representative jobs

What states have the most Training Representative jobs?

States with the most job openings for Training Representative jobs include:

What are popular job titles related to Training Representative jobs?

For Training Representative jobs, the most frequently searched job titles are:

Infographic showing various Training Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $68,682 per year, or $33 per hour.

Senior Training Representative

Cleveland-Cliffs, Inc.

MN • On-site

$85K - $112K/yr

Full-time

Medical, Retirement, PTO

Re-posted 3 days ago


Cleveland-Cliffs rating

7.2

Company rating: 7.2 out of 10

Based on 116 frontline employees who took The Breakroom Quiz

26th of 41 rated mining


Job description

Location: Silver Bay, MN
Cleveland-Cliffs has an immediate opportunity for a Senior Training Representative position at our Northshore Mining facility in Silver Bay, MN. The objective of this position is to ensure that hourly and salaried employees in Plant Operations and Maintenance are trained to a standard that supports safe, environmentally responsible, quality, and productive work being performed. The successful candidate will be responsible for managing the Silver Bay Plant training programs. This position will prioritize, organize, plan, and arrange execution of training for all Silver Bay Plant employees. This position will lead and collaborate with our union training coordinator to create consistency of content in training sessions and create accurate training records in a timely manner. Northshore Mining Company is seeking an ambitious, organized, self-motivated, and highly efficient candidate with proven training experience to facilitate a wide variety of training programs that enhance the effectiveness, safety and productivity of our workforce. Familiarity with heavy industry, and MSHA is helpful with this position.
Summary of Responsibilities:
  • Works with multiple departments to understand job descriptions and standards. Ensure training standards are executed and maintained.
  • Communicates with all levels of management and the Union to ensure all training needs are being addressed.
  • Coordinates resource to deliver training of all employees on company policies, procedures, and related MSHA requirements relevant to their position.
  • Develops training tracking system to maintain documentation and refresher requirements.
  • Maintains and facilitates the ISO QSOPs, ESOPs, and work instructions on the SharePoint site.
  • Develops training schedules for all departments.
  • Tracks and creates reports on outcomes of all training and ensures the ongoing maintenance (through the Union Training Coordinator) of company and MSHA training records per policies and regulations.
  • Maintains, tracks, and updates all training programs as required by the department, company policy, procedural and equipment changes, and MSHA regulations.
  • Conducts training audits to ensure training files, procedures, and work instructions are accurate and fulfill all company and MSHA requirements.
  • Reviews training programs for gaps in training material or content to ensure safety and productivity among employees.
  • Collaborates with outside entities and other Cliffs facilities.
  • Identifies future training needs.
  • Encourages employee development to drive continuous learning and knowledge sharing throughout the company.
  • Other duties as assigned.

Minimum Qualifications:
  • 3-5 years of relevant work experience in a training environment.
  • Excellent team-building, communication, organization, and leadership skills.
  • Proficient in Microsoft Office Suite.
  • Applicants for this position must be currently legally authorized to work in the United States on a full-time basis.

Preferred Qualifications:
  • Bachelor's degree from an accredited institution.
  • Experience as a trainer in mining or heavy industry.
  • MSHA Instructor Card Holder.
  • Knowledge of MSHA standards.

Please note that all applicants must meet the physical requirements of the position by the close of the posting period.
The salary range for this role is $85,000 - $112,000. An employee's pay within the salary range will be based on numerous factors including, but not limited to, relevant education, qualifications, experience, skills, geographic location and business or organizational needs.
Cleveland-Cliffs is a leading North America-based steel producer with focus on value-added sheet products, particularly for the automotive industry. The Company is vertically integrated from the mining of iron ore, production of pellets and direct reduced iron, and processing of ferrous scrap through primary steelmaking and downstream finishing, stamping, tooling, and tubing. We offer an excellent total compensation package, including competitive pay with variable compensation opportunity, health insurance, retirement plan, education assistance, paid time off, and more.
Cleveland-Cliffs Inc. is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please send an e-mail to careers@clevelandcliffs.com or call 1-(312) 899-3097 and let us know the nature of your request and your contact information. Do not email your application materials to this email address. Application materials sent to this email address will not be considered.
Cleveland-Cliffs Inc. is an equal opportunity employer - M/F/Veteran/Disability. We are a drug-free workplace and conduct pre-employment screening as a condition of employment.

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