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Touch Support Jobs (NOW HIRING)

Nationmind

Desktop Support

Kansas City, KS · On-site

$25 - $30/hr

Deskside Management, Touch Support, Local IT, Imaging, O365 Support, Investigate and troubleshoot software and desktop issues. * Provided all desktop, laptop, printer, and proprietary software ...

Fora

Support Operations Specialist, Fora X

New York, NY · On-site

$70K - $100K/yr

The Support Operations Specialist, Fora X is a newly created role focused on delivering a distinct, high-touch support experience for Fora's highest-value advisors. This segment represents a ...

Fora

Support Operations Specialist, Fora X

New York, NY · On-site

$56.30K - $75.50K/yr

Provide live, high-touch support via phone or Zoom when advisors need real-time assistance or when complex issues require a personal conversation. * Flag unresponded Fora X tickets and potential ...

Fora

Support Operations Specialist, Fora X

Manhattan, NY

$56.80K - $76.10K/yr

Provide live, high-touch support via phone or Zoom when advisors need real-time assistance or when complex issues require a personal conversation. * Flag unresponded Fora X tickets and potential ...

Soni Resources

IT Support Analyst

New York, NY · On-site

Provide high-touch support to business users and senior stakeholders Required Qualifications * 3+ years of IT Service Desk or Desktop Support experience * Experience supporting users in professional ...

Rudybtravel

Remote Luxury Travel Concierge

Atlanta, GA · Remote

$15 - $19.25/hr

This remote role involves providing high-touch support to clients, coordinating luxury travel arrangements, and ensuring all booking details are managed discreetly. The ideal candidate possesses ...

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How much do touch support jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for touch support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is a Touch Support job?

A Touch Support job typically involves providing technical assistance and customer support remotely, often for IT services, software, or hardware troubleshooting. Professionals in this role help clients resolve issues through phone, chat, or email by diagnosing problems, guiding users through solutions, and escalating complex cases when needed. Strong communication skills, technical knowledge, and problem-solving abilities are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Touch Support position, and why are they important?

To thrive as a Touch Support specialist, you generally need strong technical troubleshooting abilities, customer service experience, and familiarity with IT support protocols. Proficiency with remote desktop tools, ticketing systems, and knowledge base software is often required, along with relevant certifications like CompTIA A+ or ITIL. Excellent communication, patience, and problem-solving skills help professionals effectively assist users and resolve issues. These skills are important for providing timely and high-quality technical support, ensuring customer satisfaction and system reliability.

What are the typical day-to-day responsibilities of a Touch Support specialist?

As a Touch Support specialist, your daily responsibilities usually include responding to incoming support tickets, diagnosing and resolving technical issues, and providing guidance to users via phone, chat, or email. You may also perform system updates, escalate complex problems to higher-level technicians, and document solutions for future reference. The role often involves multitasking and prioritizing requests to ensure smooth operations. Collaboration with IT teams and end-users is common, making strong communication skills essential for success in this position.
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Touch Support jobs near you
Infographic showing various Touch Support job openings in the United States as of May 2026, with employment types broken down into 70% Full Time, 25% Part Time, and 5% Contract. Highlights an 95% In-person, and 5% Hybrid job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

Remote Luxury Travel Concierge - Elite, High-Touch Service

Rudybtravel

Missouri City, TX • Remote

$13.50 - $17.50/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

A luxury travel firm is looking for a Luxury Travel Specialist to deliver personalized travel experiences. This remote role involves providing high-touch support and coordinating bespoke arrangements for clients. Ideal candidates should have strong communication skills, a detail-oriented approach, and a passion for luxury travel.

The position offers flexibility, growth opportunities, and a supportive team culture. #J-18808-Ljbffr

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