San Jose, CA · On-site
$30 - $34/hr
Proficiency in Deskside Management, Touch Support, Local IT, Imaging, and O365 Support. * Ability to investigate and troubleshoot software and desktop issues. * Experience in providing support for ...
San Jose, CA · On-site
$30 - $34/hr
Proficiency in Deskside Management, Touch Support, Local IT, Imaging, and O365 Support. * Ability to investigate and troubleshoot software and desktop issues. * Experience in providing support for ...
Touch Support is a US-based company that works as a strategic partner to diverse technology firms and assists them with exceptional customer service. Our teams support a wide range of technologies ...
Touch Support is a US-based company that works as a strategic partner to diverse technology firms and assists them with exceptional customer service. Our teams support a wide range of technologies ...
Touch Support is a US-based company that works as a strategic partner to diverse technology firms and assists them with exceptional customer service. Our teams support a wide range of technologies ...
Touch Support is a US-based company that works as a strategic partner to diverse technology firms and assists them with exceptional customer service. Our teams support a wide range of technologies ...
Wilmington, MA · On-site
Required : • Experience in Deskside Management, Touch Support, Local IT, Imaging, and O365 Support. • Proficiency in investigating and troubleshooting software and desktop issues. • Experience ...
Wilmington, MA · On-site
Required : • Experience in Deskside Management, Touch Support, Local IT, Imaging, and O365 Support. • Proficiency in investigating and troubleshooting software and desktop issues. • Experience ...
New Albany, OH · On-site
$60K - $65K/yr
Responding to technology environment monitoring alerts • Grants emergency touch support access for servers and mainframe • Manage, Respond to and Resolve all Incidents, Problems and others ...
New Albany, OH · On-site
$60K - $65K/yr
Responding to technology environment monitoring alerts • Grants emergency touch support access for servers and mainframe • Manage, Respond to and Resolve all Incidents, Problems and others ...
New Albany, OH · On-site
$60K - $65K/yr
Responding to technology environment monitoring alerts • Grants emergency touch support access for servers and mainframe • Manage, Respond to and Resolve all Incidents, Problems and others ...
New Albany, OH · On-site
$60K - $65K/yr
Responding to technology environment monitoring alerts • Grants emergency touch support access for servers and mainframe • Manage, Respond to and Resolve all Incidents, Problems and others ...
Kansas City, KS · On-site
$25 - $30/hr
Deskside Management, Touch Support, Local IT, Imaging, O365 Support, Investigate and troubleshoot software and desktop issues. * Provided all desktop, laptop, printer, and proprietary software ...
Quick apply
Kansas City, KS · On-site
$25 - $30/hr
Deskside Management, Touch Support, Local IT, Imaging, O365 Support, Investigate and troubleshoot software and desktop issues. * Provided all desktop, laptop, printer, and proprietary software ...
Kansas City, KS · On-site
Deskside Management, Touch Support, Local IT, Imaging, O365 Support, Investigate and troubleshoot software and desktop issues. * Provided all desktop, laptop, printer, and proprietary software ...
Kansas City, KS · On-site
Deskside Management, Touch Support, Local IT, Imaging, O365 Support, Investigate and troubleshoot software and desktop issues. * Provided all desktop, laptop, printer, and proprietary software ...
... Touch Support, Local IT, Imaging, O365 Support, Investigate and troubleshoot software and desktop issues. · Provided all desktop, laptop, printer, and proprietary software support and administrative ...
... Touch Support, Local IT, Imaging, O365 Support, Investigate and troubleshoot software and desktop issues. · Provided all desktop, laptop, printer, and proprietary software support and administrative ...
California Hot Springs, CA · On-site +1
$19 - $25.75/hr
Presidio is seeking 6 Remote Help Desk Support Analysts to provide high-touch, white glove support for end users in a fast-paced environment. This role is focused on user assistance and support ...
California Hot Springs, CA · On-site +1
$19 - $25.75/hr
Presidio is seeking 6 Remote Help Desk Support Analysts to provide high-touch, white glove support for end users in a fast-paced environment. This role is focused on user assistance and support ...
Kansas City, KS · On-site
Kansas City, KS (Onsite) Duration: Contract Experience: 6+ Years Deskside Management, Touch Support, Local IT, Imaging, O365 Support, Investigate and troubleshoot software and desktop issues.
Kansas City, KS · On-site
Kansas City, KS (Onsite) Duration: Contract Experience: 6+ Years Deskside Management, Touch Support, Local IT, Imaging, O365 Support, Investigate and troubleshoot software and desktop issues.
Olathe, KS · On-site
Deskside Management, Touch Support, Local IT, Imaging, O365 Support, Investigate and troubleshoot software and desktop issues. * Provided all desktop, laptop, printer, and proprietary software ...
Olathe, KS · On-site
Deskside Management, Touch Support, Local IT, Imaging, O365 Support, Investigate and troubleshoot software and desktop issues. * Provided all desktop, laptop, printer, and proprietary software ...
Eden Prairie, MN · On-site
$23.75 - $27.50/hr
... touch service experience. The person in this role will support desktop systems, troubleshoot ... hardware and software problems, and help maintain a reliable day-to-day IT environment.
Quick apply
Eden Prairie, MN · On-site
$23.75 - $27.50/hr
... touch service experience. The person in this role will support desktop systems, troubleshoot ... hardware and software problems, and help maintain a reliable day-to-day IT environment.
Austin, TX · On-site
$18 - $25/hr
Provide high-touch support for premium users/partners while balancing speed, accuracy, and user experience. * Contribute over time to AI model evaluation and improvement efforts by identifying ...
Austin, TX · On-site
$18 - $25/hr
Provide high-touch support for premium users/partners while balancing speed, accuracy, and user experience. * Contribute over time to AI model evaluation and improvement efforts by identifying ...
The role involves managing desktop support, troubleshooting software issues, and implementing solutions for SCCM and Windows 10. Responsibilities : • Deskside Management, Touch Support, Local IT ...
The role involves managing desktop support, troubleshooting software issues, and implementing solutions for SCCM and Windows 10. Responsibilities : • Deskside Management, Touch Support, Local IT ...
Wilmington, DE · On-site
Responsibilities : • Deskside Management, Touch Support, Local IT, Imaging, O365 Support, Investigate and troubleshoot software and desktop issues. • Provided all desktop, laptop, printer, and ...
Wilmington, DE · On-site
Responsibilities : • Deskside Management, Touch Support, Local IT, Imaging, O365 Support, Investigate and troubleshoot software and desktop issues. • Provided all desktop, laptop, printer, and ...
The role involves managing remote desktop activities, troubleshooting, and implementing solutions related to SCCM and Windows 10. Responsibilities : • Deskside Management, Touch Support, Local IT ...
The role involves managing remote desktop activities, troubleshooting, and implementing solutions related to SCCM and Windows 10. Responsibilities : • Deskside Management, Touch Support, Local IT ...
Beverly Hills, CA · On-site
Deliver high-touch, white-glove support to executives and staff * Configure, deploy, and maintain macOS and Windows systems, with a primary focus on Apple hardware * Administer Google Workspace as a ...
Beverly Hills, CA · On-site
Deliver high-touch, white-glove support to executives and staff * Configure, deploy, and maintain macOS and Windows systems, with a primary focus on Apple hardware * Administer Google Workspace as a ...
As a Centralized Wealth Management Advisor, Financial Advisor, you'll provide high-touch support to clients in the Mass Market segment while helping uncover opportunities that deepen relationships ...
As a Centralized Wealth Management Advisor, Financial Advisor, you'll provide high-touch support to clients in the Mass Market segment while helping uncover opportunities that deepen relationships ...
As a Centralized Wealth Management Advisor, Financial Advisor, you'll provide high-touch support to clients in the Mass Market segment while helping uncover opportunities that deepen relationships ...
As a Centralized Wealth Management Advisor, Financial Advisor, you'll provide high-touch support to clients in the Mass Market segment while helping uncover opportunities that deepen relationships ...
$11.78 - $13.09
1% of jobs
$13.09 - $14.40
4% of jobs
$15.43 is the 25th percentile. Wages below this are outliers.
$14.40 - $15.71
25% of jobs
$15.71 - $17.02
14% of jobs
The median wage is $17.53 / hr.
$17.02 - $18.33
14% of jobs
$18.33 - $19.65
10% of jobs
$20.30 is the 75th percentile. Wages above this are outliers.
$19.65 - $20.96
13% of jobs
$20.96 - $22.27
4% of jobs
$22.27 - $23.58
8% of jobs
$23.58 - $24.89
3% of jobs
$24.89 - $26.20
3% of jobs
$11
$18
$26
To thrive as a Touch Support specialist, you generally need strong technical troubleshooting abilities, customer service experience, and familiarity with IT support protocols. Proficiency with remote desktop tools, ticketing systems, and knowledge base software is often required, along with relevant certifications like CompTIA A+ or ITIL. Excellent communication, patience, and problem-solving skills help professionals effectively assist users and resolve issues. These skills are important for providing timely and high-quality technical support, ensuring customer satisfaction and system reliability.
As a Touch Support specialist, your daily responsibilities usually include responding to incoming support tickets, diagnosing and resolving technical issues, and providing guidance to users via phone, chat, or email. You may also perform system updates, escalate complex problems to higher-level technicians, and document solutions for future reference. The role often involves multitasking and prioritizing requests to ensure smooth operations. Collaboration with IT teams and end-users is common, making strong communication skills essential for success in this position.
A Touch Support job typically involves providing technical assistance and customer support remotely, often for IT services, software, or hardware troubleshooting. Professionals in this role help clients resolve issues through phone, chat, or email by diagnosing problems, guiding users through solutions, and escalating complex cases when needed. Strong communication skills, technical knowledge, and problem-solving abilities are essential for success in this role.
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Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).
Recruiting and staffing services
10,000+ Employees
Morristown, NJ, US
1992
