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Billing Support Representative Jobs (NOW HIRING)

REV

Billing Support Representative

Gonzales, LA · On-site

$14.75 - $19/hr

The Billing Support Representative provides a positive company image while assisting internal and external customers. This position is responsible for accurately processing customer payments. The ...

REV

Billing Support Representative

Gonzales, LA · On-site

$14.75 - $19/hr

The Billing Support Representative provides a positive company image while assisting internal and external customers. This position is responsible for accurately processing customer payments. The ...

Northside Hospital Inc.

Billing Support Rep

Atlanta, GA

$17.50 - $22.75/hr

Supports the commercial and government billing/collections team by transmitting claims, downloading and preparing reports, updating management reports, processing hardcopy mail, medical record ...

Northside Hospital Inc.

Billing Support Rep

Atlanta, GA · On-site

$17.50 - $22.75/hr

Responsibilities Supports the commercial and government billing/collections team by transmitting claims, downloading and preparing reports, updating management reports, processing hardcopy mail ...

Northside Hospital Inc.

Billing Support Rep

Atlanta, GA · On-site

$17.50 - $22.75/hr

Responsibilities Supports the commercial and government billing/collections team by transmitting claims, downloading and preparing reports, updating management reports, processing hardcopy mail ...

Northside Hospital Inc.

Billing Support Rep

Atlanta, GA

$17.50 - $22.75/hr

Responsibilities Supports the commercial and government billing/collections team by transmitting claims, downloading and preparing reports, updating management reports, processing hardcopy mail ...

Northside Hospital Inc.

Billing Support Rep

Atlanta, GA

$17.50 - $22.75/hr

Responsibilities Supports the commercial and government billing/collections team by transmitting claims, downloading and preparing reports, updating management reports, processing hardcopy mail ...

CERES

Billing Support Specialist

Cameron Park, CA

$22 - $28/hr

Billing Support Specialist Location: Cameron Park, CA Reports to: Accounting Manager / Operations ... Representatives, and Vendors to ensure accurate and timely financial and operational data ...

DH Pace

Billing/Administration Support

Tempe, AZ · On-site

DH Pace Company, Inc. aspires to hire a full time Billing/Administration Support Representative at our office in Tempe, Arizona. This is a great opportunity for a detail oriented, organized ...

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Billing Support Representative information

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How much do billing support representative jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for billing support representative in the United States is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.36 per hour, depending on experience, location, and employer.

What does a Billing Support Representative do?

A Billing Support Representative is responsible for assisting customers with questions or issues related to billing and invoices. They handle inquiries regarding payment discrepancies, clarify charges, process adjustments, and ensure timely resolution of billing-related concerns. These professionals often communicate with customers via phone, email, or chat, and work closely with other departments to resolve complex issues. Their goal is to provide excellent customer service while ensuring accurate and efficient billing processes.

What is the highest salary for a medical biller?

The highest salaries for billing support representatives, including medical billers, can reach over $60,000 annually, especially with extensive experience, certifications, or working in specialized healthcare settings. Top earners often have advanced skills in coding, billing software, and compliance, which can lead to higher compensation.

What does billing support do?

A billing support representative assists customers with billing inquiries, processes payments, resolves billing errors, and explains charges. They often use customer management systems and require good communication skills to ensure accurate and timely resolution of billing issues.

What are the key skills and qualifications needed to thrive as a Billing Support Representative, and why are they important?

To thrive as a Billing Support Representative, you need strong attention to detail, proficiency in basic accounting, and excellent customer service skills, typically supported by a high school diploma or equivalent. Familiarity with billing software, spreadsheets, and CRM systems is often required, and some employers may prefer candidates with experience in specific industry platforms. Effective communication, problem-solving abilities, and patience are critical soft skills for resolving billing issues and interacting with clients. These skills ensure accurate invoicing, timely payments, and positive customer relationships, which are vital for the financial health of the organization.

What are the most common challenges faced by a Billing Support Representative, and how can these be effectively managed?

Billing Support Representatives often encounter challenges such as resolving discrepancies in customer invoices, handling high volumes of inquiries during billing cycles, and communicating complex billing issues in a clear and reassuring manner. Effective management of these challenges involves strong attention to detail, proficiency with billing software, and excellent customer service skills. Staying organized, proactively following up on open issues, and collaborating closely with the finance and customer service teams can help ensure timely and accurate resolution of billing concerns.

What do billing representatives do?

Billing support representatives handle customer billing inquiries, process payments, resolve billing issues, and ensure accurate account information. They often use billing software and require strong communication skills to assist customers effectively.

What is the difference between Billing Support Representative vs Customer Service Representative?

AspectBilling Support RepresentativeCustomer Service Representative
Primary RoleHandles billing inquiries, payment issues, and account billing correctionsAddresses general customer inquiries, product information, and service issues
Required SkillsKnowledge of billing systems, payment processing, and account managementCommunication skills, problem-solving, and product knowledge
Work EnvironmentCall centers, customer support departments, often in finance or telecom industriesCall centers, retail, or service industries with customer interaction

While both roles involve customer interaction, Billing Support Representatives focus specifically on billing and payment issues, requiring specialized knowledge of billing systems. Customer Service Representatives handle a broader range of customer concerns, including product and service questions. The roles often overlap but differ mainly in their scope of responsibilities and technical expertise.

Is it hard to get hired as a medical biller?

Getting hired as a medical biller typically requires relevant training or certification, such as a medical billing and coding certification, and some employers prefer prior experience. The job market can vary by location and demand, but strong organizational skills and knowledge of billing software improve employment prospects.
More about Billing Support Representative jobs
What cities are hiring for Billing Support Representative jobs? Cities with the most Billing Support Representative job openings:
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What job categories do people searching Billing Support Representative jobs look for? The top searched job categories for Billing Support Representative jobs are:
Billing Support Representative jobs near you
Infographic showing various Billing Support Representative job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 86% Full Time, 11% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $42,166 per year, or $20.3 per hour.
Billing Support Representative

Billing Support Representative

REV

Gonzales, LA • On-site

$14.75 - $19/hr

Full-time

Posted 7 days ago

Job description

JOB SUMMARY: The Billing Support Representative provides a positive company image while assisting internal and external customers. This position is responsible for accurately processing customer payments. The position assists customers both over the phone and in person. The billing support representative accurately completes billing & accounting tasks assigned to the Billing department.
ESSENTIAL DUTIES, FUNCTIONS & KEY ACCOUNTABILITIES: (include but are not limited to)
  • Provides excellent customer service by prioritizing and addressing customer needs and demands in a professional manner, providing follow up and developing cooperative relationships
  • Required to collect payment in person and at drive thru window
  • Accurately collects and posts payments
  • Completes departmental balancing, reports and assigned tasks accurately and timely
  • Identifies opportunities and recommends methods to improve customer service, work processes and financial performance
  • Assists in design and implementation of quality improvement initiatives on departmental and organizational levels
  • Follows company designated procedures for cash handling and security.
  • Assists with special projects as outlined by supervisor

OUR EXPECTED BEHAVIORS:
Upholds and acts in accordance with REV's Guiding Principles.
EVALUATION:
Performance of this job will be evaluated in accordance with procedures established by the company.
QUALIFICATIONS & PREREQUISITES
Required:
  • High School Diploma or equivalent
  • Must have a valid driver's license and reliable transportation

Preferred:
  • Prior customer service or banking experience

KNOWLEDGE/SKILLS:
  • Must have excellent customer service and communication skills (verbal and written)
  • Ability to proficiently operate personal computer equipment
  • Knowledgeable operation of general office equipment such as copier, fax machine and calculator
  • Accurate math skills essential in calculating prices and percentages, etc.

GENERAL INFORMATION:
This job description does not restrict the company's right to assign or reassign duties and responsibilities of this job at any time. This job description is subject to change at any time.

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