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Billing Support Representative Jobs in Texas (NOW HIRING)

Billing Support Representative

Dallas, TX ยท On-site

$16.75 - $21.75/hr

Our Billing Support Team is searching for a superstar Billing Support Representative. At your core you understand the importance of what great customer service means, you're efficient, you enjoy ...

Billing Manager - Corporate

Dallas, TX ยท Hybrid

$116K - $175K/yr

Develop and implement a long-term billing support structure for the practice that ensures ... The figures below represent the full compensation range of this position. The actual offered amount ...

Billing Representative I

Jersey Village, TX ยท On-site

$14.75 - $19.25/hr

Position Summary The Billing Representative I provides front-line customer care and billing support for Inframark-served communities. This role handles inbound calls and tickets, processes payments ...

Operations Support Rep - Acting as a liaison between the Operational and Administrative business ... Monitor and track branch expense recovery; coordinate billing of expenses to customers and/or ...

Operations Support Rep - Acting as a liaison between the Operational and Administrative business ... Monitor and track branch expense recovery; coordinate billing of expenses to customers and/or ...

Description Operations Support Rep - Acting as a liaison between the Operational and Administrative ... Monitor and track branch expense recovery; coordinate billing of expenses to customers and/or ...

Customer Support Representative

Grand Prairie, TX ยท On-site

$15.25 - $20.75/hr

Customer Support Representative Job details General information Entity Safran is an international ... Responsibilities include processing repair orders, managing quotes, tracking inventory and billing ...

Advisor Support Representatives at Altruist operate at the intersection of product, operations, and ... billing, reporting, and account maintenance * Sleuth defects and proactively shepherd issues to ...

About the Job: Starforge Systems is looking for a Customer Support Representative to provide ... Respond to customer inquiries regarding orders, shipping, billing, returns, exchanges, and account ...

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Billing Support Representative information

What does a billing support representative do?

A Billing Support Representative is responsible for assisting customers with questions or issues related to billing and invoices. They handle inquiries regarding payment discrepancies, clarify charges, process adjustments, and ensure timely resolution of billing-related concerns. These professionals often communicate with customers via phone, email, or chat, and work closely with other departments to resolve complex issues. Their goal is to provide excellent customer service while ensuring accurate and efficient billing processes.

What are the key skills and qualifications needed to thrive as a billing support representative?

To thrive as a Billing Support Representative, you need strong attention to detail, proficiency in basic accounting, and excellent customer service skills, typically supported by a high school diploma or equivalent. Familiarity with billing software, spreadsheets, and CRM systems is often required, and some employers may prefer candidates with experience in specific industry platforms. Effective communication, problem-solving abilities, and patience are critical soft skills for resolving billing issues and interacting with clients. These skills ensure accurate invoicing, timely payments, and positive customer relationships, which are vital for the financial health of the organization.

What are the most common challenges faced by a billing support representative, and how can these be effectively managed?

Billing Support Representatives often encounter challenges such as resolving discrepancies in customer invoices, handling high volumes of inquiries during billing cycles, and communicating complex billing issues in a clear and reassuring manner. Effective management of these challenges involves strong attention to detail, proficiency with billing software, and excellent customer service skills. Staying organized, proactively following up on open issues, and collaborating closely with the finance and customer service teams can help ensure timely and accurate resolution of billing concerns.

What is the difference between Billing Support Representative vs Customer Service Representative?

AspectBilling Support RepresentativeCustomer Service Representative
Primary RoleHandles billing inquiries, payment issues, and account billing correctionsAddresses general customer inquiries, product information, and service issues
Required SkillsKnowledge of billing systems, payment processing, and account managementCommunication skills, problem-solving, and product knowledge
Work EnvironmentCall centers, customer support departments, often in finance or telecom industriesCall centers, retail, or service industries with customer interaction

While both roles involve customer interaction, Billing Support Representatives focus specifically on billing and payment issues, requiring specialized knowledge of billing systems. Customer Service Representatives handle a broader range of customer concerns, including product and service questions. The roles often overlap but differ mainly in their scope of responsibilities and technical expertise.

How much do billing support representatives make in the US?

Billing support representatives in the US typically earn an average annual salary of around $40,000 to $50,000, depending on experience, location, and employer. Entry-level roles may start lower, while experienced professionals or those in high-cost areas can earn higher wages. Many roles require strong communication skills and familiarity with billing software.

What job categories do people searching Billing Support Representative jobs in Texas look for?

The top searched job categories for Billing Support Representative jobs in Texas are:

Infographic showing various Billing Support Representative job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Reimbursement, Billing Support Representative

Castle Biosciences

Friendswood, TX โ€ข On-site

$35K/yr

Full-time

Medical, Retirement, PTO

Posted 3 days ago

New


Job description

Learn more at
Castle Biosciences Inc. is growing, and we are looking to hire a full-time Reimbursement, Billing Support Representative working from Friendswood, TX. headquarters with a start date of September 14, 2026
Why Castle Biosciences?
Exceptional Benefits Package:
  • Salary: $35,000 + bonus + company stock
  • Excellent Annual Salary + 20% Bonus Potential
  • 20 Accrued PTO Days Annually
  • 10 Paid Holidays
  • 401K with 100% Company Match up to 6%
  • 3 Health Care Plan Options + Company HSA Contribution
  • Company Stock Grant Upon Hire

A DAY IN THE LIFE OF A Billing Support Representative
This individual is responsible for the clerical duties associated with laboratory insurance billing, including, but not limited to, printing, reviewing, and mailing outgoing forms and letters. This also includes reviewing, indexing, and distributing incoming mail, faxes, and lockbox documents to the appropriate patient accounts and teams
REQUIREMENTS
  • Experience collaborating with multiple teams to achieve goals
  • Experience utilizing document management software, printing, folding, and postage machines
  • Must demonstrate the ability to type 35 WPM with 90% or higher accuracy.

*Please see the full job description at the end of the job ad.
TRAVEL REQUIREMENTS
  • <5% as needed for training and meetings.

SCHEDULE
  • Monday - Friday, 8:00 AM to 5:00 PM, non-exempt position, from Friendswood, TX. headquarters

READY TO JOIN OUR BIOTECH TEAM?
We truly appreciate your time. If this feels like the right opportunity for you, we'd love for you to complete our mobile-friendly application. We're excited to learn more about you and look forward to connecting soon!
WORK AUTHORIZATION
All candidates must be legally authorized to work in the United States. Currently, Castle Biosciences does not sponsor H-1B visas, OPT, or employment-related visas.
ABOUT CASTLE BIOSCIENCES INC.
At Castle, it all comes down to people. After all, disease doesn't just happen - it happens to people. We believe that disease management and treatment decisions can be better informed through a person's unique biology, which is revealed through the scientific rigor of our innovative, laboratory-developed tests. We are committed to empowering healthcare providers and patients with the goal of improved outcomes.
Every employee at Castle has an impact on patient care, and we work to ensure that everyone finds their work to be both challenging and rewarding. We behave with integrity and treat our colleagues with respect and kindness. Our culture fosters an environment of trust, transparency, and collaboration. We prioritize and encourage internal growth and professional development.
Castle Biosciences is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail .
This email was created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.
** No third-party recruiters, please