ZipRecruiter

Log In

1

Touch Support Jobs (NOW HIRING)

Stonex Group, Inc.

Advisor Support Associate

Birmingham, AL · On-site

$16 - $20.50/hr

As a team member, you'll benefit from our unique blend of digital platforms, comprehensive clearing and execution services, personalized high-touch support, and deep industry expertise. Elevate your ...

StoneX

Advisor Support Associate

Birmingham, AL

$16 - $20.50/hr

As a team member, you'll benefit from our unique blend of digital platforms, comprehensive clearing and execution services, personalized high-touch support, and deep industry expertise. Elevate your ...

Fora

Support Operations Specialist, Fora X

New York, NY

$70K - $100K/yr

Provide live, high-touch support via phone or Zoom when advisors need real-time assistance or when a complex issue requires a personal conversation * Partner closely with the Advisor Experience team ...

CoreWeave

Technical Support Engineer - III (Cloud)

... touch support communications, as well as established best practices. • Help design and implement troubleshooting best practices to ensure fast, accurate client resolutions. • Contribute to ...

Logitech

The Senior Customer Support Engineer will focus mainly on Logitech's Paid Services support for ... Expect to communicate with customers via Phone, email or video calls, and provide high touch ...

Logitech

Senior Customer Support Engineer

Concord, NC · Hybrid

The Senior Customer Support Engineer will focus mainly on Logitech's Paid Services support for ... Expect to communicate with customers via Phone, email or video calls, and provide high touch ...

Room & Board

Customer Support Associate

Elkridge, MD · On-site

$26.44 - $28.85/hr

We seek candidates who excel in providing personalized, high-touch support, ensuring every customer interaction creates a seamless delivery experience for our customers. Discover a career designed to ...

previous pagenext page

Showing results 21-40

All JobsTouch Support Jobs

Touch Support information

See salary details

$11

$18

$26

How much do touch support jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for touch support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is a Touch Support?

A Touch Support job typically involves providing technical assistance and customer support remotely, often for IT services, software, or hardware troubleshooting. Professionals in this role help clients resolve issues through phone, chat, or email by diagnosing problems, guiding users through solutions, and escalating complex cases when needed. Strong communication skills, technical knowledge, and problem-solving abilities are essential for success in this role.

What are the typical day-to-day responsibilities of a Touch Support specialist?

As a Touch Support specialist, your daily responsibilities usually include responding to incoming support tickets, diagnosing and resolving technical issues, and providing guidance to users via phone, chat, or email. You may also perform system updates, escalate complex problems to higher-level technicians, and document solutions for future reference. The role often involves multitasking and prioritizing requests to ensure smooth operations. Collaboration with IT teams and end-users is common, making strong communication skills essential for success in this position.

What are the key skills and qualifications needed to thrive in the Touch Support position, and why are they important?

To thrive as a Touch Support specialist, you generally need strong technical troubleshooting abilities, customer service experience, and familiarity with IT support protocols. Proficiency with remote desktop tools, ticketing systems, and knowledge base software is often required, along with relevant certifications like CompTIA A+ or ITIL. Excellent communication, patience, and problem-solving skills help professionals effectively assist users and resolve issues. These skills are important for providing timely and high-quality technical support, ensuring customer satisfaction and system reliability.

More about Touch Support jobs

What cities are hiring for Touch Support jobs?

Cities with the most Touch Support job openings:

What are the most commonly searched types of Touch Support jobs?

The most popular types of Touch Support jobs are:

What states have the most Touch Support jobs?

States with the most job openings for Touch Support jobs include:

What job categories do people searching Touch Support jobs look for?

The top searched job categories for Touch Support jobs are:

Touch Support jobs near you
Infographic showing various Touch Support job openings in the United States as of August 2026, with employment types broken down into 75% Full Time, and 25% Contract. Highlights an 100% In-person job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

Advisor Support Associate

Stonex Group, Inc.

Birmingham, AL • On-site

$16 - $20.50/hr

Full-time

Re-posted 18 days ago

Job description

Overview
Connecting clients to markets - and talent to opportunity
With 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices spread across five continents, we're a Fortune-100, Nasdaq-listed provider, connecting clients to the global markets - focusing on innovation, human connection, and providing world-class products and services to all types of investors.
At StoneX, we offer you the opportunity to be part of an institutional-grade financial services network that connects companies, organizations, and investors to the global markets ecosystem. As a team member, you'll benefit from our unique blend of digital platforms, comprehensive clearing and execution services, personalized high-touch support, and deep industry expertise. Elevate your career with us and make a significant impact in the world of global finance.
Business Segment Overview - Institutional:
Immerse yourself in the best-in-class institutional-grade technology, working alongside industry experts and gaining exposure to various asset classes, such as equities, options, fixed income securities, and advanced trading, research, and management technology.
Responsibilities
Position Purpose: Provides administrative and training support to independent branch offices including; assisting in the training and development of other administrators; providing policy and procedural training: initiating, maintaining and documenting efficient and effective operational and systems policy and procedures: providing operational support; providing an interface for Branch Operations, Home Office Operations, Retail Administration and all production areas.
Primary Responsibilities:
  • Works in conjunction with the Regional Managers to complete requests from financial advisors/independent branch offices.
  • Review documents received from outside offices to ensure complete and accurate data can be processed by Home Office Operations.
  • Review daily notifications from Compliance and Operations then delivers to the appropriate financial advisor for advisement
  • Answer questions and research issues
  • Provide excellent customer service over the phone and via e-mail.
  • Assists in the training and development of other admi
  • Provide policy and procedural training to assigned advisors and their
  • Act as liaison between branch operations, home office operations, retail administration and all production areas.
  • Maintains prompt and regular
  • This list of duties and responsibilities is not intended to be all-inclusive and can be expanded to include other duties or responsibilities that management deems necessary.

Qualifications
Job Requirements:
  • Associate's or Bachelor's degree is preferred; or equivalent combination of education and work experience.
  • Experience in the financial services industry a plus
  • Strong written and oral communication skills
  • Strong interpersonal skills to communicate with other departments, court/regulatory personnel, clients, etc.
  • Excellent organizational and time management skills
  • Ability to adhere to strict timelines.
  • Intermediate to advanced computer skills including Microsoft Office
  • Must be authorized to work in the US for any employer.

Physical requirements/Working conditions:
  • Climate controlled office environment
  • Minimal physical requirements other than occasional light lifting of boxed materials.
  • Dynamic, time-sensitive environment

#LI-OnSite

Apply