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Touch Support Jobs (NOW HIRING)

Client Concierge

Boca Raton, FL · On-site

$70K - $75K/yr

... touch support. The Client Concierge reinforces the firm's commitment to responsiveness, clarity, and compassion, helping families feel guided, informed, and supported at every stage of their legal ...

Zero-Touch & AI-Enabled Operations * Architect and implement zero-touch help desk workflows ... Align support tooling (e.g., Jira Service Management, ITSM platforms) with enterprise standards and ...

Zero-Touch & AI-Enabled Operations * Architect and implement zero-touch help desk workflows ... Align support tooling (e.g., Jira Service Management, ITSM platforms) with enterprise standards and ...

Customer Support Specialist

Manhattan, NY · On-site +1

$70K - $85K/yr

Experience managing and prioritizing multiple client issues in a fast-paced, high-touch support environment. Comfortable with technical concepts and eager to learn new systems, APIs, and ...

Customer Support Associate

Moonachie, NJ · On-site

$29.33 - $31.73/hr

We seek candidates who excel in providing personalized, high-touch support, ensuring every customer interaction creates a seamless delivery experience for our customers. Discover a career designed to ...

Client Concierge

Boca Raton, FL · On-site

$70K - $75K/yr

... touch support. The Client Concierge reinforces the firm's commitment to responsiveness, clarity, and compassion, helping families feel guided, informed, and supported at every stage of their legal ...

Product Support Specialist

Manhattan, NY · On-site

$116K - $165K/yr

Additionally, you'll help us identify - and close - gaps in our team's technical knowledge, provide high-touch support to strategic customers, and demonstrate deep care for how we systematically ...

Product Support Specialist

Manhattan, NY · On-site

$116K - $165K/yr

Additionally, you'll help us identify - and close - gaps in our team's technical knowledge, provide high-touch support to strategic customers, and demonstrate deep care for how we systematically ...

Product Support Specialist

Boston, MA · On-site

$116K - $165K/yr

Additionally, you'll help us identify - and close - gaps in our team's technical knowledge, provide high-touch support to strategic customers, and demonstrate deep care for how we systematically ...

Experience in a high-touch support role within a corporate setting * Familiarity with office productivity suites and remote collaboration tools * Customer service or client-facing experience ...

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How much do touch support jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for touch support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is a Touch Support job?

A Touch Support job typically involves providing technical assistance and customer support remotely, often for IT services, software, or hardware troubleshooting. Professionals in this role help clients resolve issues through phone, chat, or email by diagnosing problems, guiding users through solutions, and escalating complex cases when needed. Strong communication skills, technical knowledge, and problem-solving abilities are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Touch Support position, and why are they important?

To thrive as a Touch Support specialist, you generally need strong technical troubleshooting abilities, customer service experience, and familiarity with IT support protocols. Proficiency with remote desktop tools, ticketing systems, and knowledge base software is often required, along with relevant certifications like CompTIA A+ or ITIL. Excellent communication, patience, and problem-solving skills help professionals effectively assist users and resolve issues. These skills are important for providing timely and high-quality technical support, ensuring customer satisfaction and system reliability.

What are the typical day-to-day responsibilities of a Touch Support specialist?

As a Touch Support specialist, your daily responsibilities usually include responding to incoming support tickets, diagnosing and resolving technical issues, and providing guidance to users via phone, chat, or email. You may also perform system updates, escalate complex problems to higher-level technicians, and document solutions for future reference. The role often involves multitasking and prioritizing requests to ensure smooth operations. Collaboration with IT teams and end-users is common, making strong communication skills essential for success in this position.
What cities are hiring for Touch Support jobs? Cities with the most Touch Support job openings:
What are the most commonly searched types of Touch Support jobs? The most popular types of Touch Support jobs are:
What states have the most Touch Support jobs? States with the most job openings for Touch Support jobs include:
Infographic showing various Touch Support job openings in the United States as of May 2026, with employment types broken down into 70% Full Time, 25% Part Time, and 5% Contract. Highlights an 95% In-person, and 5% Hybrid job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

Director of Athlete Growth & Partnerships

FAVES

Manhattan, NY • On-site

Full-time

Medical

Posted 15 days ago


Job description

A sports-tech platform is hiring a Director of Athlete Experience to strategically grow athlete engagement. The role involves building relationships with elite athletes, providing high-touch support, and translating performance data into actionable strategies. Candidates should have experience in athlete relations or account management and possess excellent communication skills.

This position offers a competitive salary, performance bonuses, equity options, and flexible benefits including medical coverage and wellness stipends. #J-18808-Ljbffr