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Touch Support Jobs in Illinois (NOW HIRING)

You will also support the Chicago office, partner with the broader IT organization on infrastructure and security initiatives, and provide high-touch support for Feastables leadership when needed.

You will also support the Chicago office, partner with the broader IT organization on infrastructure and security initiatives, and provide high-touch support for Feastables leadership when needed.

Log every touch. * Support the center's social media and community outreach, and help run pop-ups, quarterly events, and promo nights, on site and in the community. The Path to Growth This role is ...

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Touch Support information

See Illinois salary details

$11

$18

$25

How much do touch support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for touch support in Illinois is $18.02, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.81 per hour, depending on experience, location, and employer.

What is a Touch Support?

A Touch Support job typically involves providing technical assistance and customer support remotely, often for IT services, software, or hardware troubleshooting. Professionals in this role help clients resolve issues through phone, chat, or email by diagnosing problems, guiding users through solutions, and escalating complex cases when needed. Strong communication skills, technical knowledge, and problem-solving abilities are essential for success in this role.

What are the typical day-to-day responsibilities of a Touch Support specialist?

As a Touch Support specialist, your daily responsibilities usually include responding to incoming support tickets, diagnosing and resolving technical issues, and providing guidance to users via phone, chat, or email. You may also perform system updates, escalate complex problems to higher-level technicians, and document solutions for future reference. The role often involves multitasking and prioritizing requests to ensure smooth operations. Collaboration with IT teams and end-users is common, making strong communication skills essential for success in this position.

What are the key skills and qualifications needed to thrive in the Touch Support position, and why are they important?

To thrive as a Touch Support specialist, you generally need strong technical troubleshooting abilities, customer service experience, and familiarity with IT support protocols. Proficiency with remote desktop tools, ticketing systems, and knowledge base software is often required, along with relevant certifications like CompTIA A+ or ITIL. Excellent communication, patience, and problem-solving skills help professionals effectively assist users and resolve issues. These skills are important for providing timely and high-quality technical support, ensuring customer satisfaction and system reliability.

What are the most commonly searched types of Touch Support jobs in Illinois?

The most popular types of Touch Support jobs in Illinois are:

What are popular job titles related to Touch Support jobs in Illinois?

For Touch Support jobs in Illinois, the most frequently searched job titles are:

What cities in Illinois are hiring for Touch Support jobs?

Cities in Illinois with the most Touch Support job openings:

Infographic showing various Touch Support job openings in Illinois as of August 2026, with employment types broken down into 80% Full Time, and 20% Contract. Highlights an 100% In-person job distribution, with an average salary of $37,473 per year, or $18 per hour.

WELLNESS SPECIALIST (Entry Level, FULL-TIME or PART-TIME OPPORTUNITIES AVAILABLE)

iCRYO

Chicago, IL โ€ข On-site

$17 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago


Job description

This is an active, on-your-feet, guest-facing role. You are on the floor, with guests, moving through the center all day. This is not a desk job. If you light up when you are helping people feel their best, and you would rather be in motion than behind a counter, this is your seat.


A Wellness Specialist is the face of the center and the reason guests come back. You greet, educate, guide, and deliver our recovery and lifestyle services, and you help every guest find the membership, pass, or service that fits their goals.


Benefits

Hourly Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Flexible Schedule

Health Insurance

Dental Insurance

Vision Insurance

Career Growth Opportunities

Retirement Plan


Responsibilities

Serve as a warm, confident, guest-facing presence from the moment someone walks in. Give tours, run the tour exchange, answer questions, and educate guests on our services.


Deliver our lifestyle and recovery services (cryotherapy, compression, red light, sauna, and more) to standard.


Complete opening and closing checklists; keep treatment rooms, common areas, and the front desk clean, stocked, and reset; do the daily walkthrough and flag anything that needs follow-up.


Lead by example in conversion: tours, memberships, service conversations, and add-ons. Meet or exceed daily and weekly goals; earn 5% commission on services you personally sell. Log every touch.


Support the center's social media and community outreach, and help run pop-ups, quarterly events, and promo nights, on site and in the community.


Requirements

High energy, warm, and genuinely into wellness and recovery; you like being on your feet and with people.


Sales-minded and goal-oriented, comfortable educating and recommending without pressure.

Reliable, detail-oriented, and a team player.


2 to 3 years of retail or sales experience preferred; a health and wellness background is a plus.

Comfortable with a flexible schedule that includes evenings and weekends.