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Touch Support Jobs in Chicago, IL (NOW HIRING)

You will also support the Chicago office, partner with the broader IT organization on infrastructure and security initiatives, and provide high-touch support for Feastables leadership when needed.

You will also support the Chicago office, partner with the broader IT organization on infrastructure and security initiatives, and provide high-touch support for Feastables leadership when needed.

Log every touch. * Support the center's social media and community outreach, and help run pop-ups, quarterly events, and promo nights, on site and in the community. The Path to Growth This role is ...

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Touch Support information

See Chicago, IL salary details

$12

$19

$26

How much do touch support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for touch support in Chicago, IL is $19.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $21.06 per hour, depending on experience, location, and employer.

What is a Touch Support?

A Touch Support job typically involves providing technical assistance and customer support remotely, often for IT services, software, or hardware troubleshooting. Professionals in this role help clients resolve issues through phone, chat, or email by diagnosing problems, guiding users through solutions, and escalating complex cases when needed. Strong communication skills, technical knowledge, and problem-solving abilities are essential for success in this role.

What are the typical day-to-day responsibilities of a Touch Support specialist?

As a Touch Support specialist, your daily responsibilities usually include responding to incoming support tickets, diagnosing and resolving technical issues, and providing guidance to users via phone, chat, or email. You may also perform system updates, escalate complex problems to higher-level technicians, and document solutions for future reference. The role often involves multitasking and prioritizing requests to ensure smooth operations. Collaboration with IT teams and end-users is common, making strong communication skills essential for success in this position.

What are the key skills and qualifications needed to thrive in the Touch Support position, and why are they important?

To thrive as a Touch Support specialist, you generally need strong technical troubleshooting abilities, customer service experience, and familiarity with IT support protocols. Proficiency with remote desktop tools, ticketing systems, and knowledge base software is often required, along with relevant certifications like CompTIA A+ or ITIL. Excellent communication, patience, and problem-solving skills help professionals effectively assist users and resolve issues. These skills are important for providing timely and high-quality technical support, ensuring customer satisfaction and system reliability.

What are the most commonly searched types of Touch Support jobs in Chicago, IL?

The most popular types of Touch Support jobs in Chicago, IL are:

What are popular job titles related to Touch Support jobs in Chicago, IL?

For Touch Support jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Touch Support jobs in Chicago, IL look for?

The top searched job categories for Touch Support jobs in Chicago, IL are:

Infographic showing various Touch Support job openings in Chicago, IL as of August 2026, with employment types broken down into 56% Full Time, and 44% Contract. Highlights an 100% In-person job distribution, with an average salary of $39,837 per year, or $19.2 per hour.

Work From Home Client Acquisition Specialist

Stratford Davis

Chicago, IL โ€ข Remote

$85K - $150K/yr

Full-time

Medical, Life

Posted 22 days ago


Job description

About the Opportunity Work from home without feeling like you are working alone. We are seeking enthusiastic, people-oriented individuals to join our supportive virtual community. You will help clients find the ideal options for their needs while working alongside a team that values camaraderie, encouragement, and high achievement.

Core Responsibilities

  • Prospect for new client accounts using digital tools, networking, and outreach.

  • Conduct virtual consultations to identify key client goals and preferences.

  • Match client requirements with high-value product and service packages.

  • Foster enduring client trust through proactive, high-touch support.

  • Participate in energetic team training calls to refine your sales techniques.

Qualifications

  • People-first mindset with a friendly, positive demeanor.

  • Great listening skills and a persuasive, clear speaking style.

  • Highly motivated to control your income through a commission-only model.

  • Disciplined schedule management to work efficiently from home.

  • No experience required, we offer full, continuous team training.

Compensation & Benefits

  • Uncapped Commission: Direct financial return on the effort and enthusiasm you put in.

  • 100% Remote: Complete location independence with zero commute.

  • Positive Team Culture: Work with mentors and peers who champion your success.

  • Health & Wellness: Access to health exchange options and life insurance plans.

  • Perks & Rewards: Earn company-sponsored trips, awards, and quarterly bonuses.

Take the Next Step Ready to pair your strong work ethic with a supportive, upbeat team? Click apply today, and our team will reach out to schedule an introductory call!