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From Home Touch Support Jobs (NOW HIRING)

Touch Support is a US-based company that works as a strategic partner to diverse technology firms ... Our position is a completely work-from-home position, and we have long experience and success with ...

Support Executive

San Jose, CA · On-site

$30 - $34/hr

Proficiency in Deskside Management, Touch Support, Local IT, Imaging, and O365 Support. * Ability ... Experience in migrating to SCCM from other tools. * Applicants must be able to work directly for ...

Required : • Experience in Deskside Management, Touch Support, Local IT, Imaging, and O365 ... from other tools. • Prior work experience at the client or in the client's industry. • ...

... at-home touch to families and friends that need our care. We are looking for a positive, up-beat ... If the above describes you, we'd love to hear from you! Eagle Point Nursing & Rehabilitation is an ...

Work From Home Travel Support Associate

$17.50 - $22.50/hr

Work From Home Travel Support Associate Hamilton, New Zealand About the Job Work From Home Travel Support Associate We are seeking a Work From Home Travel Support Associate to assist travelers ...

Work From Home Travel Support Associate

$17.50 - $22.50/hr

Work From Home Travel Support Associate Berlin, Germany About the Job We are seeking a Work From Home Travel Support Associate to assist travelers throughout the planning and preparation of their ...

Work From Home Travel Support Associate

$17.50 - $22.50/hr

Work From Home Travel Support Associate We are seeking a Work From Home Travel Support Associate to assist travelers throughout the planning and preparation of their trips. In this remote role, you ...

Work From Home Travel Support Associate

$17.50 - $22.50/hr

Work From Home Travel Support Associate We are seeking a Work From Home Travel Support Associate to assist travelers throughout the planning and preparation of their trips. In this remote role, you ...

Work From Home Travel Support Associate

$17.50 - $22.50/hr

Work From Home Travel Support Associate Bologna, Metropolitan City of Bologna, Italy About the Job We are seeking a Work From Home Travel Support Associate to assist travelers throughout the planning ...

Work From Home Travel Support Associate

$17.50 - $22.50/hr

Work From Home Travel Support Associate We are seeking a Work From Home Travel Support Associate to assist travelers throughout the planning and preparation of their trips. In this remote role, you ...

Work From Home Travel Support Associate

$17.50 - $22.50/hr

Work From Home Travel Support Associate We are seeking a Work From Home Travel Support Associate to assist travelers throughout the planning and preparation of their trips. In this remote role, you ...

Work From Home Travel Support Associate

$17.50 - $22.50/hr

Work From Home Travel Support Associate Guatemala City, Guatemala About the Job We are seeking a Work From Home Travel Support Associate to assist travelers throughout the planning and preparation of ...

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From Home Touch Support information

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$13

$20

$31

How much do from home touch support jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for from home touch support in the United States is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Home Touch Support professional, and why are they important?

To thrive as a Home Touch Support professional, you need a solid understanding of customer service principles, troubleshooting skills, and familiarity with home technology devices, often supported by experience in technical support roles. Proficiency with remote support tools, ticketing systems like Zendesk or Freshdesk, and knowledge of common smart home platforms is usually required. Excellent communication, patience, and problem-solving abilities help you effectively assist customers and resolve issues remotely. These skills ensure efficient problem resolution, high customer satisfaction, and smooth operation of home technology for clients.

What is the difference between From Home Touch Support vs From Home Customer Service Representative?

AspectFrom Home Touch SupportFrom Home Customer Service Representative
Required CredentialsHigh school diploma or equivalent; technical knowledge helpfulHigh school diploma or equivalent; excellent communication skills
Work EnvironmentRemote, client-facing supportRemote, customer interaction via phone or chat
Industry UsageIT, technical support, healthcareRetail, telecom, banking
Common Search/ComparisonCustomer support roles, remote support jobsCustomer service jobs, remote customer support

From Home Touch Support typically involves technical or specialized assistance, often requiring technical knowledge, while From Home Customer Service Representative focuses on general customer interactions. Both roles are remote and industry-specific, but they differ in skill requirements and daily tasks.

How does a From Home Touch Support agent typically collaborate with other teams while working remotely?

From Home Touch Support agents often work closely with product specialists, technical teams, and customer service managers through digital communication tools such as chat platforms, video calls, and ticketing systems. Regular virtual meetings and shared documentation ensure everyone stays aligned on customer issues and solutions. Collaboration is key for resolving complex cases, sharing updates, and maintaining consistent service quality, even when working from different locations. Agents are encouraged to proactively communicate and participate in team huddles to foster a supportive remote environment.

What is a From Home Touch Support job?

A From Home Touch Support job typically involves providing technical or customer support services remotely, often via phone, email, or live chat. Employees in these roles assist customers with troubleshooting, answering questions, and resolving issues related to products or services. Working from home allows for flexibility and eliminates the need for commuting, while still maintaining a high level of customer service. These positions usually require good communication skills, a reliable internet connection, and proficiency with computers or relevant software.
What cities are hiring for From Home Touch Support jobs? Cities with the most From Home Touch Support job openings:
What are the most commonly searched types of Touch Support jobs? The most popular types of Touch Support jobs are:
What states have the most From Home Touch Support jobs? States with the most job openings for From Home Touch Support jobs include:
Infographic showing various From Home Touch Support job openings in the United States as of June 2026, with employment types broken down into 4% As Needed, 92% Full Time, and 4% Contract. Highlights an 77% Physical, 1% Hybrid, and 22% Remote job distribution, with an average salary of $43,287 per year, or $20.8 per hour.
Customer Service Representative

Customer Service Representative

Touch Support

Remote

$660/wk

Other

Posted 13 days ago


Job description

Customer Service Representative

Required work experience: not required

Full-time, remote work

Who Are We?

Touch Support is a US-based company that works as a strategic partner to diverse technology firms and assists them with exceptional customer service. Our teams support a wide range of technologies, including Linux, Windows Servers, various Cloud platforms, and SaaS. Currently, we have over 350 employees worldwide and are rapidly expanding our Customer Service team to work with our clients.

Our position is a completely work-from-home position, and we have long experience and success with training and onboarding new team members online.

For that reason, we are accepting applications from anywhere in Mexico!

Responsibilities And Goals You'll Own:
  • Respond to and resolve customer questions through chat, email, and telephone calls quickly and effectively.
  • Assist in onboarding, educating, and supporting our customers through their journey
  • Help and guide our customers with technical and billing-related questions.
  • Act as a customer advocate by passing along unique questions and challenges that you see our customers are experiencing
  • Increase customer satisfaction and build loyalty by providing an outstanding, personal customer experience
Requirements:
  • Excellent communication skills in the English language, as our clients are primarily US-based
  • Passion for working with people and helping them to get their stuff work
  • Strong interest in developing a career in the IT field
  • Readiness to learn at a fast pace
  • Solution-oriented mindset and passion for resolving problems
  • Readiness to lend a helping hand and pass on the knowledge as you grow with the company
  • Ability to work in shifts (morning, afternoon, night shift). However, our schedules are quarterly-based - you wouldn't be switching through different shifts each day but would keep a more stable schedule
What Do We Offer?
  • Work from home
  • Learning from scratch
  • Entry-level position starting at $660 USD gross
  • The promotional path is clearly defined, and you will know what's required to achieve the next step in your career. If you are more interested in the IT Support position and would like to develop your career in the IT field, we are offering that as well!
  • You will be able to further your development with valuable certifications paid for by the company.
  • A young and friendly international team! Even though we work from home, our team is firmly connected at any given moment to ensure everyone feels a part of the team.

Please submit your application in English. Applications submitted in any other language will not be considered.