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Ticketing Systems Jobs (NOW HIRING)

Use ticketing systems such as ServiceNow and JIRA to track and resolve issues. Requirements * Work Schedule: Hybrid - 2 days a week onsite in Ashburn, VA (Candidate must reside in the DMV area)

Experience with troubleshooting, ticketing systems (ServiceNow, Remedy, etc.), and root cause analysis. Experience with data migration and system conversions from legacy EHRs 9+ years of experience ...

Experience with ticketing systems, including BMC Remedy * Knowledge of Windows 10 Operating System and Active Directory * Security+ CE Certification * Willing to work 4pm-12am shift Desired ...

Experience with ticketing systems, including BMC Remedy * Knowledge of Windows 10 Operating System and Active Directory * Security+ CE Certification * Willing to work 4pm-12am shift Desired ...

Experience with ticketing systems, including BMC Remedy * Knowledge of Windows 10 Operating System and Active Directory * Security+ CE Certification * Willing to work 4pm-12am shift Desired ...

Experience with ticketing systems, including BMC Remedy * Knowledge of Windows 10 Operating System and Active Directory * Security+ CE Certification * Willing to work 4pm-12am shift Desired ...

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Ticketing Systems information

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$43K

$109.5K

$166.5K

How much do ticketing systems jobs pay per year?

As of Jun 21, 2026, the average yearly pay for ticketing systems in the United States is $109,527.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,500.00 and $130,000.00 per year, depending on experience, location, and employer.

What is a Ticketing Systems job?

A Ticketing Systems job involves managing and maintaining software used for tracking and processing customer requests, support inquiries, or event ticket sales. Professionals in this role configure, troubleshoot, and optimize ticketing platforms to ensure efficient operations. They may work in IT support, customer service, or event management, depending on the industry. Strong technical skills, problem-solving abilities, and attention to detail are essential for success in this role.

What are the typical daily responsibilities for someone working with ticketing systems?

Professionals working with ticketing systems typically handle incoming support requests by logging, categorizing, and prioritizing tickets, as well as communicating status updates to users or clients. They may troubleshoot technical issues, route more complex cases to specialized teams, and ensure all interactions are well-documented within the system. Collaboration with IT, customer service, and operations teams is common to resolve issues efficiently. Additionally, they often generate reports on ticket trends and use this data to help improve processes or system performance.

What are the key skills and qualifications needed to thrive in the Ticketing Systems position, and why are they important?

To excel in Ticketing Systems roles, candidates typically need strong technical aptitude, attention to detail, and experience with ticket management platforms such as Zendesk, Freshdesk, or ServiceNow. Familiarity with CRM systems, helpdesk software, ITIL practices, or supporting certifications like CompTIA IT Fundamentals can be highly advantageous. Excellent problem-solving, communication, and organizational skills help individuals stand out in these positions. These competencies are critical for efficiently managing support requests, maintaining system reliability, and ensuring positive customer experiences.

More about Ticketing Systems jobs
What cities are hiring for Ticketing Systems jobs? Cities with the most Ticketing Systems job openings:
What are the most commonly searched types of Ticketing Systems jobs? The most popular types of Ticketing Systems jobs are:
What states have the most Ticketing Systems jobs? States with the most job openings for Ticketing Systems jobs include:
Infographic showing various Ticketing Systems job openings in the United States as of June 2026, with employment types broken down into 6% Full Time, 63% Part Time, and 31% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $109,527 per year, or $52.7 per hour.
Athletics Administrative & Ticketing Coordinator

Athletics Administrative & Ticketing Coordinator

University of Alaska

Fairbanks, AK โ€ข On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago


Job description

The Athletic Administrative & Ticketing Coordinator position is responsible for supporting the daily operations of the Alaska Nanooks Athletics department by managing administrative tasks, coordinating event logistics, and overseeing ticket sales and customer service for athletic events. The role typically includes handling scheduling, maintaining records, assisting with communications, supervising ticketing with the AAD-Ticketing, and ensuring a positive experience for all.
The Athletic Administrative & Ticketing Coordinator will thrive by staying highly organized, delivering excellent customer service, managing fast-paced event operations efficiently, and supporting student-athletes, staff, and fans with professionalism and attention to detail. Additionally, supporting smooth game-day experiences while balancing administrative responsibilities, communication, and problem-solving in a team-oriented environment will be key.
Minimum Qualifications:
Three years college coursework and three years progressively responsible experience related to
the program specialty, or an equivalent combination of training and experience.
Demonstrated experience in administrative support, preferably within a university or athletics setting.
Strong communication, organizational, and interpersonal skills.
Ability to manage confidential information with discretion.
Proficiency with Microsoft Office Suite, Banner Finance, and other university systems preferred.
Familiarity with ticketing systems and event coordination is a plus.
Position Details:
This is a full-time, 10-month, term-funded, exempt staff position complete with both a competitive salary and full employee benefits package . UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the UA Staff Salary Schedule , Grade 79, based on education and experience.
Application review will begin on June 9, 2026. Applications received by this date will receive priority consideration; however, the recruitment will remain open until filled.
To view the full list of job responsibilities, please click HERE .
If you have any questions regarding this position, please contact Brittany Tappa, Signers' Business Office HR Coordinator, at bjtappa@alaska.edu or 907-474-6353.
*To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.
This position is term-funded and reviewed annually for contract renewal at the University's discretion.
The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact the ADA team at ua-ada@alaska.edu .
The University of Alaska ( www.alaska.edu ) is an Equal Opportunity/Equal Access Employer and Educational Institution. The University is committed to a policy of non-discrimination ( www.alaska.edu/nondiscrimination ) against individuals on the basis of any legally protected status.
The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.
Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.
All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.
* Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus. The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.
Access to the reports is available at:
UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: https://www.uaa.alaska.edu/students/safety . Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: 907-786-1120 or police@uaa.alaska.edu / 907-786-1214 or uaa_deanofstudents@alaska.edu .
UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: https://www.uaf.edu/orca/files/ASFSR.pdf . Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: 907-474-7300 or uaf-orca@alaska.edu .
UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: https://uas.alaska.edu/equity-and-compliance/docs/clery/UAS_ASFSR.pdf . Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: 907-796-6371 or emailing uas.clery@alaska.edu .

University of Alaska logo

About University of Alaska

Sourced by ZipRecruiter

The University of Alaska is a prominent player in the education industry, located in Fairbanks, AK, US. Established in 1917, it is a well-known public research university providing a range of academic programs in various spheres like research, arts, technology, and natural sciences. As part of the broader University of Alaska System, the institution thrives in fulfilling its central mission - to inspire learning and to advance and disseminate knowledge through teaching, research, and public service, emphasizing the North and its diverse peoples.

Industry

Colleges, universities, and professional schools

Company size

1,001 - 5,000 Employees

Headquarters location

Fairbanks, AK, US

Year founded

1917

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