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Ticketing Systems Jobs in California (NOW HIRING)

TEAM SAN JOSE

Ticketing Representative

San Jose, CA · On-site

$23.71/hr

Assists in training new staff on the multiple ticketing systems REQUIREMENTS * High school diploma or equivalent * Previous customer service experience * Strong cash handling skills and be able to ...

A/V Services LLC

Systems Administrator

Simi Valley, CA · On-site

Use ticketing systems to document, track, prioritize, and resolve incidents, requests, and problems. Create and maintain technical documentation, standard operating procedures, troubleshooting guides ...

A/V Services LLC

Systems Administrator

Simi Valley, CA · On-site

Use ticketing systems to document, track, prioritize, and resolve incidents, requests, and problems. Create and maintain technical documentation, standard operating procedures, troubleshooting guides ...

Red Cup IT, Inc.

IT Support Engineer

Los Angeles, CA · On-site +1

Log issues and resolutions in ticketing systems such as ServiceNow, Jira Service Management, or Zendesk. * Maintain documentation for troubleshooting procedures and system configurations. Security ...

Red Cup IT Inc

IT Support Engineer

Los Angeles, CA · On-site +1

Log issues and resolutions in ticketing systems such as ServiceNow, Jira Service Management, or Zendesk. * Maintain documentation for troubleshooting procedures and system configurations. Security ...

Zobility

Be Seen First

Procurement Systems Administrator

Palo Alto, CA · On-site

$56 - $68/hr

... systems such as ERP ... and ticketing platforms. Key Responsibilities ● Configure, build, and maintain complex ...

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Ticketing Systems information

See California salary details

$42.4K

$108.1K

$164.3K

How much do ticketing systems jobs pay per year?

As of Aug 29, 2026, the average yearly pay for ticketing systems in California is $108,092.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,400.00 and $128,300.00 per year, depending on experience, location, and employer.

What is a ticketing systems job?

A Ticketing Systems job involves managing and maintaining software used for tracking and processing customer requests, support inquiries, or event ticket sales. Professionals in this role configure, troubleshoot, and optimize ticketing platforms to ensure efficient operations. They may work in IT support, customer service, or event management, depending on the industry. Strong technical skills, problem-solving abilities, and attention to detail are essential for success in this role.

What does a ticketing systems specialist do?

Professionals working with ticketing systems typically handle incoming support requests by logging, categorizing, and prioritizing tickets, as well as communicating status updates to users or clients. They may troubleshoot technical issues, route more complex cases to specialized teams, and ensure all interactions are well-documented within the system. Collaboration with IT, customer service, and operations teams is common to resolve issues efficiently. Additionally, they often generate reports on ticket trends and use this data to help improve processes or system performance.

What are the key skills and qualifications needed to thrive in the ticketing systems position?

To excel in Ticketing Systems roles, candidates typically need strong technical aptitude, attention to detail, and experience with ticket management platforms such as Zendesk, Freshdesk, or ServiceNow. Familiarity with CRM systems, helpdesk software, ITIL practices, or supporting certifications like CompTIA IT Fundamentals can be highly advantageous. Excellent problem-solving, communication, and organizational skills help individuals stand out in these positions. These competencies are critical for efficiently managing support requests, maintaining system reliability, and ensuring positive customer experiences.

What are the most commonly searched types of Ticketing Systems jobs in California?

The most popular types of Ticketing Systems jobs in California are:

What are popular job titles related to Ticketing Systems jobs in California?

For Ticketing Systems jobs in California, the most frequently searched job titles are:

What job categories do people searching Ticketing Systems jobs in California look for?

The top searched job categories for Ticketing Systems jobs in California are:

Ticketing Systems jobs near you
Infographic showing various Ticketing Systems job openings in California as of August 2026, with employment types broken down into 80% Full Time, 14% Part Time, 5% Contract, and 1% Nights. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $108,092 per year, or $52 per hour.

Ticketing Representative

San Jose, CA • On-site

TEAM SAN JOSE
Traveler Accommodation • 1 - 5K employees
Learn more about TEAM SAN JOSEexternal

$23.71/hr

Other

Posted 18 days ago

Job description

 
 
The Ticket Services Representative is responsible for providing excellent customer service, completing in-person and phone ticket sales for all four of our theaters (Center for Performing Arts, San Jose Civic, California Theatre, and Montgomery Theater), as well as handling will call distribution.

RESPONSIBILITIES

  • Effectively and politely communicates with patrons, explains box office policies and provides general seating information and assistance to clients and patrons via email, phone and in person.
  • Replies to daily customer service emails and queries 
  • Processes ticket orders and subscriber exchanges by phone and in person at the box office 
  • Process both cash and credit card payments, and make correct change and reconcile sales at the end of each shift.
  • Assists in creating price sheets and seating charts for specific events 
  • Assists patrons who require ADA/wheelchair accessible seating 
  • Completes special tasks as assigned by TSJ Ticketing management, such as processing complimentary or promotional ticket orders, filing event folders and general organization in the Box Office.
  • Prepares daily ticket orders for mailing 
  • Assists with transporting bulk items (i.e. ticket stock, computer components, sandwich board signs) from the office to the theater as needed.  
  • Assists in training new staff on the multiple ticketing systems 

REQUIREMENTS

  • High school diploma or equivalent
  • Previous customer service experience
  • Strong cash handling skills and be able to count back change 
  • Proficient and comfortable utilizing computer software  
  • Previous experience in using automated ticketing systems is a plus
  • A friendly and professional disposition
  • Excellent communication skills
  • Ability to multi-task and to resolve issues independently
  • Some background in sales, retail and customer service is preferred
  • Must be able to stand for periods of at least 4 hours and to work outdoors
  • Able to lift at least 40 lbs. 

Team San Jose is an equal opportunity employer.

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