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Ticketing Systems Jobs in California (NOW HIRING)

TEAM SAN JOSE

Ticketing Representative

San Jose, CA · On-site

$23.71/hr

Assists in training new staff on the multiple ticketing systems REQUIREMENTS * High school diploma or equivalent * Previous customer service experience * Strong cash handling skills and be able to ...

New

The Broad

Ticketing & Group Sales Coordinator

Los Angeles, CA · On-site

$20.25 - $27.75/hr

Experience using admissions, point-of-sale (POS), and online ticketing systems. * Proficiency in Microsoft Office Suite and the ability to learn new systems required. * A passion for working with ...

LA28

Manager, Ticket Systems & Services

Los Angeles, CA · On-site

$88K - $105K/yr

Manage the ticketing platform on an ongoing basis, including configuration and updates to session details and technical systems. * Contribute to Games-time ticket operations, including access control ...

Red Cup IT, Inc.

IT Support Engineer

Los Angeles, CA

Log issues and resolutions in ticketing systems such as ServiceNow, Jira Service Management, or Zendesk. * Maintain documentation for troubleshooting procedures and system configurations. Security ...

Red Cup IT Inc

IT Support Engineer

Los Angeles, CA · On-site +1

Log issues and resolutions in ticketing systems such as ServiceNow, Jira Service Management, or Zendesk. * Maintain documentation for troubleshooting procedures and system configurations. Security ...

Ross Stores

Associate Systems Administrator

Dublin, CA · On-site

$70K - $101K/yr

RF devices, ticketing systems, label platforms, time keeping, backup environments and voice systems. COMPETENCIES: People • Building Effective Teams • Developing Talent • Collaboration Self • ...

Ross

Associate Systems Administrator

Dublin, CA · On-site

$70K - $101K/yr

RF devices, ticketing systems, label platforms, time keeping, backup environments and voice systems. COMPETENCIES: People • Building Effective Teams • Developing Talent • Collaboration Self • ...

CYNET SYSTEMS

Systems Engineer 2

Santa Clara, CA · On-site

$71 - $74/hr

Debug platforms/systems; work ticketing system to ensure priority items are getting attention. * Communicate clearly in tickets to explain the current state of an issue or systems. * Take direction ...

Ross Stores

Associate Systems Administrator

Dublin, CA · On-site

$70K - $101K/yr

RF devices, ticketing systems, label platforms, time keeping, backup environments and voice systems. COMPETENCIES: People • Building Effective Teams • Developing Talent • Collaboration Self • ...

JNH Lifestyles

Customer Care Technician

Ontario, CA · On-site

$21 - $23/hr

Document technical findings accurately in ticketing systems Customer Care & Communication * Provide professional, empathetic, and solution-focused customer support * Respond to customer inquiries via ...

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Ticketing Systems information

See California salary details

$42.4K

$108.1K

$164.3K

How much do ticketing systems jobs pay per year?

As of Aug 14, 2026, the average yearly pay for ticketing systems in California is $108,092.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,400.00 and $128,300.00 per year, depending on experience, location, and employer.

What is a ticketing systems job?

A Ticketing Systems job involves managing and maintaining software used for tracking and processing customer requests, support inquiries, or event ticket sales. Professionals in this role configure, troubleshoot, and optimize ticketing platforms to ensure efficient operations. They may work in IT support, customer service, or event management, depending on the industry. Strong technical skills, problem-solving abilities, and attention to detail are essential for success in this role.

What does a ticketing systems specialist do?

Professionals working with ticketing systems typically handle incoming support requests by logging, categorizing, and prioritizing tickets, as well as communicating status updates to users or clients. They may troubleshoot technical issues, route more complex cases to specialized teams, and ensure all interactions are well-documented within the system. Collaboration with IT, customer service, and operations teams is common to resolve issues efficiently. Additionally, they often generate reports on ticket trends and use this data to help improve processes or system performance.

What are the key skills and qualifications needed to thrive in the ticketing systems position?

To excel in Ticketing Systems roles, candidates typically need strong technical aptitude, attention to detail, and experience with ticket management platforms such as Zendesk, Freshdesk, or ServiceNow. Familiarity with CRM systems, helpdesk software, ITIL practices, or supporting certifications like CompTIA IT Fundamentals can be highly advantageous. Excellent problem-solving, communication, and organizational skills help individuals stand out in these positions. These competencies are critical for efficiently managing support requests, maintaining system reliability, and ensuring positive customer experiences.

What are the most commonly searched types of Ticketing Systems jobs in California?

The most popular types of Ticketing Systems jobs in California are:

What are popular job titles related to Ticketing Systems jobs in California?

For Ticketing Systems jobs in California, the most frequently searched job titles are:

What job categories do people searching Ticketing Systems jobs in California look for?

The top searched job categories for Ticketing Systems jobs in California are:

What cities in California are hiring for Ticketing Systems jobs?

Cities in California with the most Ticketing Systems job openings:

Ticketing Systems jobs near you
Infographic showing various Ticketing Systems job openings in California as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 10% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $108,092 per year, or $52 per hour.

Ticketing Representative

TEAM SAN JOSE

San Jose, CA • On-site

$23.71/hr

Other

Posted 3 days ago

New

Job description

The Ticket Services Representative is responsible for providing excellent customer service, completing in-person and phone ticket sales for all four of our theaters (Center for Performing Arts, San Jose Civic, California Theatre, and Montgomery Theater), as well as handling will call distribution.

RESPONSIBILITIES

  • Effectively and politely communicates with patrons, explains box office policies and provides general seating information and assistance to clients and patrons via email, phone and in person.
  • Replies to daily customer service emails and queries
  • Processes ticket orders and subscriber exchanges by phone and in person at the box office
  • Process both cash and credit card payments, and make correct change and reconcile sales at the end of each shift.
  • Assists in creating price sheets and seating charts for specific events
  • Assists patrons who require ADA/wheelchair accessible seating
  • Completes special tasks as assigned by TSJ Ticketing management, such as processing complimentary or promotional ticket orders, filing event folders and general organization in the Box Office.
  • Prepares daily ticket orders for mailing
  • Assists with transporting bulk items (i.e. ticket stock, computer components, sandwich board signs) from the office to the theater as needed.
  • Assists in training new staff on the multiple ticketing systems

REQUIREMENTS

  • High school diploma or equivalent
  • Previous customer service experience
  • Strong cash handling skills and be able to count back change
  • Proficient and comfortable utilizing computer software
  • Previous experience in using automated ticketing systems is a plus
  • A friendly and professional disposition
  • Excellent communication skills
  • Ability to multi-task and to resolve issues independently
  • Some background in sales, retail and customer service is preferred
  • Must be able to stand for periods of at least 4 hours and to work outdoors
  • Able to lift at least 40 lbs.

Team San Jose is an equal opportunity employer.