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Customer Support Administrator Jobs in California

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Sales Support Administrator

Sacramento, CA · On-site

$24 - $29/hr

Sales Support Administrator Sacramento, CA -- On-site | $24-$29/hour DOE + benefits Are You the ... Excellent written and verbal communication * CRM experience a plus Compensation & Benefits: * $24 ...

Supermicro

Sales Support Administrator

San Jose, CA · On-site

$26 - $35/hr

... customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 ... Supermicro is looking for a Sales Support Administrator who can be the direct contact for ...

Supermicro

Sales Support Administrator

San Jose, CA · On-site

$26 - $33/hr

... customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 ... Supermicro is looking for a Sales Support Administrator who can be the direct contact for ...

Supermicro

Sales Support Administrator

San Jose, CA · On-site

$26 - $33/hr

... customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 ... Supermicro is looking for a Sales Support Administrator who can be the direct contact for ...

Gophermods

Sales Support Administrator

San Jose, CA · Remote

$24 - $29.50/hr

... Administrator to join and support the expansion of our sales team. This role is critical to ... Key Responsibilities CRM Managemen t & Reporting * Maintain accurate and up-to-date records within ...

Sixt

Fleet Support Administrator

San Diego, CA

$23.50/hr

As a Fleet Support Administrator at SIXT, you'll play a vital role in ensuring smooth and efficient ... our customers * You will oversee the preparation of vehicles for disposal, completing condition ...

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Customer Support Administrator information

See California salary details

$11

$21

$34

How much do customer support administrator jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer support administrator in California is $21.05, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.55 per hour, depending on experience, location, and employer.

What is a customer support administrator?

A customer support administrator is responsible for managing customer service operations, including handling inquiries, resolving issues, and maintaining customer satisfaction. They often use customer relationship management (CRM) software and require strong communication and organizational skills to coordinate support activities and ensure efficient service delivery.

What is the role of a customer support administrator?

A customer support administrator manages customer inquiries, resolves issues, and ensures customer satisfaction through communication channels such as phone, email, or chat. They often use customer relationship management (CRM) software and need strong communication and problem-solving skills to handle complaints and provide solutions efficiently.

What are popular job titles related to Customer Support Administrator jobs in California?

For Customer Support Administrator jobs in California, the most frequently searched job titles are:

What job categories do people searching Customer Support Administrator jobs in California look for?

The top searched job categories for Customer Support Administrator jobs in California are:

Customer Support Administrator jobs near you
Infographic showing various Customer Support Administrator job openings in California as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $43,788 per year, or $21.1 per hour.

Retail Systems Support Administrator

Boot Barn

Irvine, CA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Boot Barn rating

5.5

Company rating: 5.5 out of 10

Based on 220 frontline employees who took The Breakroom Quiz

69th of 104 rated fashion retailers

Job description

RETAIL SYSTEMS SUPPORT ADMINISTRATOR
REPORTS TO: RETAIL SYSTEMS SUPPORT MANAGER
STATUS: NON-EXEMPT
Summary
Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another's achievements, and most importantly support each other.
At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves "Partners." With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.
Our vision is to offer everyone a piece of the American spirit - one handshake at a time.
The Retail Systems Support Administrator provides support for all Boot Barn retail locations, including new stores, acquisitions and special events. The Retail Systems Support Administrator will be heavily involved in the installation of POS software, hardware and extensive testing. They will be vital to maintaining and developing solutions for hardware or software related issues.
*This position is full time, 5 days a week, including rotating weekends.
Essential Duties and Responsibilities
  • Responsible for setting up POS registers for events and new stores. Will include travel.
  • Responsible for Aptos retail applications including (POS, Merch and SA) installation and support.
  • Install, diagnose, repair, maintain and upgrade all hardware and equipment while ensuring optimal performance.
  • Perform installation and maintenance of POS systems, network devices peripherals and their associated cabling systems.
  • Resolve all Retail systems technical issues via phone support and help desk tickets from our nationwide Retail stores including POS registers, reporting, and applications
  • Order and receive POS equipment while maintaining inventory of POS equipment.
  • Provide top-quality customer service primarily remotely, but also occasional but rare on-site support.
  • Install, configure and troubleshoot POS system hardware, network devices and other peripherals.
  • Assist with installs by loading/configuring program systems, installing equipment and providing live support
  • Document, track and monitor customer requests
  • Prepare/stage POS hardware and software for deployment
  • Provide ongoing technical support to system users and customer support staff to maintain and enhance overall system performance including retail store interruptions related to hardware and software configurations.
  • Recommend quality/process improvements on existing program functions.
  • Provide remote support as needed for technical issues, holidays and software/hardware pilot and rollout.
  • Participate in new project research and discovery phase as well as implementation efforts.
  • Diagnosing and developing solutions, process, and documentation
  • Working closely with 3rd party solution providers and account managers to monitor, assist, and manage provided solution integrity
  • Coordinate implementing and testing of new product features/function with 3rd party vendors
  • Working closely with project managers, and system administrators
  • Demonstrates high level of quality work, attendance and appearance.
  • Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management.
  • Adhere to all local, federal and state laws in addition to Company policies, procedures, and practices.
  • Performs any other duties that may be assigned by management.

Qualifications
  • Strong communication, customer service, time management and organizational skills.
  • Bachelor's degree in Computer Science, Business or equivalent relevant experience
  • 2 - 3 years of experience with Epicor/Aptos or other enterprise Point-of-Sale systems in a corporate environment; retail highly preferred
  • Demonstrated ability to translate complex concepts into simple process flows
  • Strong computer skills including MS Office Suite and other design software programs

Competencies
  • Ensure Effective Communication - Listens carefully and attentively to others' opinions and ideas. Communicates information clearly, concisely, and professionally.
  • Establish Trust - Follows through on commitments. Is honest and direct with others. Promotes a culture of respect for, commitment to, and compliance with Company values, beliefs, and standards. Ensures the protection of confidential information.

Boot Barn Benefits & Additional Compensation Opportunities
  • Competitive hourly rate.
  • Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands.
  • Paid Time Off plan for year-round Boot Barn Partners.*
  • Medical, Dental, Vision and Life Insurance.*
  • 401(k) plan with generous company matching.
  • Flexible schedules and work/life balance.
  • Opportunities for growth at every level - we are opening 50+ new stores each year.

*For eligible Boot Barn Partners
PAY RANGE: $23.00 - $26.00/hr.*
*compensation varies based on geography, skills, experience, and tenure
Physical Demands
In general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job.
  • Standing, walking and squatting less than fifty percent of the work shift.
  • Required to lift, move and carry up to 40 pounds.
  • Ability to read, count and write to accurately complete all documentation and reports.
  • Must be able to see, hear and speak in order to communicate with partners and customers.
  • Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
  • Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms.

[ ] Sedentary: Limited activity, no lifting, limited walking
[ X ] Light: Office work, some lifting, bending, stooping or kneeling, walking
[ ] Moderate: Mostly standing, walking, bending, frequent lifting
[ ] Arduous: Heavy lifting, bending, crawling, climbing
Work Environment
In general, the following conditions of the work environment are representative of those that a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment.
  • The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance.
  • Noise levels are considered moderate.

Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content. This document supersedes all previous policies, procedures or guidelines pertaining to this subject.
Our core value of community bands us together in supportive and inclusive ways to drive our collective success. Boot Barn provides equal employment opportunity to all applicants and employees without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law.
Americans with Disabilities Act (ADA) - Boot Barn will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required by applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Boot Barn Store or Distribution Center or reach out to Human Resources at 1-949-453-4400, Option 4.
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About Boot Barn

Sourced by ZipRecruiter

At Boot Barn, we honor America's western heritage. We believe in quality products and good value. And we've stocked our shelves with quality western and work gear for you and your family. With over 500,000 pairs of boots -- western, work and fashion -- and over 8,000 styles of jeans, shirts, hats, belts, jewelry and more, we offer the latest styles from the brands you love. Hatched over thirty years ago with one store in Orange County, California, Boot Barn has become the nations largest Western and Work retailer with 230 + stores in 30 states and a robust e-commerce business. We will outfit you from head to toe and give you the kind of service you'd expect from a company that values heritage, hard work and community.

Industry

Retail

Company size

5,001 - 10,000 Employees

Headquarters location

Irvine, CA, US

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