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Admissions Processing Analyst
Job no: 560751
Work type: Staff
Location: Monterey Bay
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary, Full Time, On-site (work in-person at business location)
Classification: Administrative Analyst/Specialist Non-Exempt
Hours: Full-time / 40 hours per week
FLSA: Non-exempt
Anticipated Hiring Salary Range: $4,993 - $5,736* mo.
CSU Salary Schedule
*CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs.
Priority Screening Date: August 17, 2025
Recruitment Status: Open Until Filled
Employment with the California State University System
ABOUT CSUMB
California State University, Monterey Bay is a mid-sized university in California's Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement, CSUMB is part of the nation's largest four-year public university system, California State University, which educates nearly 460,000 students every year.
With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students' lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB's sustainability goal is to be carbon neutral by 2030.
The university's Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University.
As one of the 22 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean.
PURPOSE:
Under the general supervision of the Director of Admissions and Recruitment and with daily oversight by the Admissions Systems Analyst, the Admissions Processing Analyst is responsible for coordination and processing of domestic, international and graduate admissions applications and related documents, processing of fee waivers, and resolving unknown school codes. In addition, the incumbent is responsible for processing admissions related transactions in WebAdmit, OnBase, SalesForce and OASIS (PeopleSoft CS) in support of the application for admission.
ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:

1. Performs a variety of technical duties in OASIS, OnBase and WebAdmit using batch application processes, workflow management, and transfer credit and test score processing. Coordinates the day-to-day application processing, processing of application related documents, and ensures integrity and accuracy of admissions data. Executes mass update and mass matriculation process and reports outcomes to key campus stakeholders. Executes quick admit and batch admit processes using OASIS rules engine for student populations that are early entrants to CSUMB (i.e. Credential, Graduate, Extended Ed) and for dual enrollment high school students. Coordinates quick admit and batch admit processes for recruitment efforts for local high school. Executes test score loads through a variety of methods (PS delivered, PDL, Early Start). For all processes used, performs initial troubleshooting when issues arise.
2. Processes and performs quality control checks on all transcript data (i.e.; EDI, OCR, PDF, Hard Copy). This includes working with prospective students, communicating within and outside the organization, and resolving complex issues related to document transmission (i.e., Joint Services Transcripts, College Board, Parchment, National Student Clearinghouse, XAP) and processing for domestic, international, graduate and undergraduate applicants. In addition, coordinates and performs quality control checks over OASIS and OnBase workflows and automated processes as they relate to transcript data.
3. Responds to requests and inquiries in Admissions Processing delegated email accounts. Resolves daily issues that are reported by internal and external stakeholders (i.e. data integrity issues, requests for updates to OASIS, requests to process documents, requests to process applications manually). Performs follow-up audits to ensure the accuracy of the data entered into OASIS and the OnBase system.
4. Reviews school codes and creates new school codes in OASIS when non-existent. Coordinates with the Chancellor's Office to collect information required to create new school codes in OASIS.
5. Processes residency documents for tuition purposes, processes fee waivers and refunds (i.e., Veterans, Exception to Policy, Enrollment Confirmation, Application Fee), reviews the validity of documents presented for admission, and verifies graduation dates.
6. Coordinates degree verification for Associate Degree for Transfer (SB1440) and completes ERS reporting audits. Provides direction and/or training and assistance to others in work processes and procedures.
7. Manually updates admissions checklists when necessary, including: transcripts, test scores, application fees, and residency data. Assigns and updates athletics recruitment categories. Assists with Admissions, Recruitment, Orientation, and other events and functions that support the goals and objectives of the EMSA Division as needed.

Other Functions:

1. Perform other job-related duties and special projects as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge: Working knowledge of general practices, program, and/or administrative specialty. Basic knowledge of and ability to apply fundamental concepts. Working knowledge of budget policies and procedures. Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them.
Abilities: Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques. Ability to organize and plan work and projects including handling multiple priorities. Ability to make independent decisions and exercise sound judgment. Ability to compile, write, and present reports related to program or administrative specialty. Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the applicable program, organizational unit, and/or administrative specialty.
MINIMUM QUALIFICATIONS:
General knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.
SPECIALIZED SKILLS:
Knowledge of basic methods and procedures for administering admissions related processes. Ability to organize and plan work and projects including handling multiple priorities. Ability to compile, write, and present reports related to admissions related processes. Ability to analyze data and make accurate projections using business reporting tools and basic statistical techniques.
PREFERRED QUALIFICATIONS:
Technical fluency with Oracle/PeopleSoft, CSU Common Management System or equivalent information system; Microsoft Office Professional; Google Workspace (Gmail, Docs, Sheets, Drive, Calendar, Forms, etc.); 25Live; intranet drives; and internet browsers.
SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS:

• All offers of employment are contingent upon the successful completion of a background check (including a criminal records check).
• The person holding this position will have a duty to report to the Campus Title IX Officer information pertaining to discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, and retaliation and is required to comply with the requirements set forth in CSU Executive Order EO 1095, EO 1096, and EO 1097 as a condition of employment.
• The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
• This position has been designated as a sensitive position with:
  • responsibility for the care, safety and security of people (including children and minors), animals and CSU property
  • access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards.
• This position is required to comply with confidentiality requirements outlined in the Department of Education's Family Educational Rights and Privacy and California's Educational Code Chapter 13 regarding sensitive student issues.
• May require occasional evenings and/or weekend work.

PHYSICAL ENVIRONMENT:
Office environment with standard equipment and tasks. The position requires working at a computer and desk for extended periods of time. May require travel between campus offices and off-campus locations.
The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates.
BENEFITS/PERKS:
CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year. For more information, visit the Employee Benefits Summary. The University Corporation at Monterey Bay also provides access to affordable housing near main campus. The allocation of housing is subject to several factors, including availability, eligibility criteria, and specific program guidelines. For more information, visit: https://csumb.edu/corporation/employee-housing
APPLICATION PROCEDURE:
To receive full consideration, applicants must complete and submit the required online application by the priority screening date listed on the Careers at CSUMB website. Applications received after this date may be reviewed at the University's discretion. All submitted materials become the property of CSUMB and will not be returned.
CSUMB is not a sponsoring agency for staff or management positions.
Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu
All employees must be eligible for employment in the U.S.
Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant's current and/or former employers to the CSU concerning any substantiated allegations of misconduct.
GENERAL INFORMATION:
CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/.
CSUMB is a smoke and tobacco-free campus.
EQUAL OPPORTUNITY EMPLOYER:
CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status,