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Ticket Jobs (NOW HIRING)

AEG

Ticket Seller

Pensacola, FL · On-site

Ticket Seller FACILITY: Pensacola Bay Center DEPARTMENT: Box Office/Finance REPORTS TO: Box Office Manager or Designee FLSA STATUS: Part-time, Hourly Non-Exempt LEGENDS GLOBAL Legends Global is the ...

AEG

Ticket Seller

Bossier City, LA · On-site

The Ticket Seller under direct supervision, processes single ticket sales, exchanges and tax credits at the facility's box office. Also, acts as liaison between the facility and clients, ensuring all ...

ASM Global

Ticket Seller

San Juan, PR · On-site

Ticket Seller Department: Box Office Reports To: Box Office Manager or Team Leader Box Office FLSA Status: Non- Exempt Job Summary Legends Global, the leader in privately managed public assembly ...

ASM Global

Ticket Seller

Pittsburgh, PA

The Ticket Seller is responsible for ticket sales for shows or events by performing the duties listed below. Essential Duties and Responsibilities * Opens and closes ticket window as required.

Wood Resources, LLC

Ticket Clerk

Avondale, LA · On-site

$12/hr

Ticket clerks work shore side and are responsible for documentingmaterials (sand and aggregate) entering and leaving the site. Ticket clerks may be assigned to Harahan,Algiers, Waggaman, and ...

ASM Global

Ticket Seller

Alexandria, LA

The Ticket Seller under direct supervision, processes single ticket sales, exchanges and tax credits at the facility's box office. Also, acts as liaison between the facility and clients, ensuring all ...

ASM Global

Ticket Seller

Bossier City, LA · On-site

The Ticket Seller under direct supervision, processes single ticket sales, exchanges and tax credits at the facility's box office. Also, acts as liaison between the facility and clients, ensuring all ...

ASM Global

Ticket Seller

Bossier City, LA

The Ticket Seller under direct supervision, processes single ticket sales, exchanges and tax credits at the facility's box office. Also, acts as liaison between the facility and clients, ensuring all ...

Wood Resources, LLC

Ticket Clerk

Avondale, LA · On-site

$12/hr

Ticket Clerk Wood Resources is a provider of marine towing, ship mooring, dredging, as well as construction andlandscaping materials. Position Summary: Ticket clerks work shore side and are ...

ASM Global

Ticket Seller

Pensacola, FL

POSITION SUMMARY The Pensacola Saenger Theatre's Ticket Seller is responsible for ticket sales to shows and events by performing the duties listed below. ESSENTIAL DUTIES AND RESPONSIBILITIES:

Ripley Entertainment Inc

Ticket Seller

Gatlinburg, TN · On-site

Ticket Seller- $300 end of summer season bonus *restrictions apply Ripley Provided Parking *restrictions apply Ripleys Believe it or Not! World Entertainment is on the lookout for talent to add to ...

CM Resort, LLC

Ticket Seller 16+

Conway, NH · On-site

$17/hr

Must know ticket booth policies. * Must know trade accounts and how to handle the various transactions. * Must obtain knowledge of POS layout for various ticket options. * Must know ticket sales ...

AEG

Ticket Seller

Pittsburgh, PA · On-site

The Ticket Seller is responsible for ticket sales for shows or events by performing the duties listed below. Essential Duties and Responsibilities * Opens and closes ticket window as required.

ASM Global

Ticket Seller

Pensacola, FL · On-site

Ticket Seller FACILITY: Pensacola Bay Center DEPARTMENT: Box Office/Finance REPORTS TO: Box Office Manager or Designee FLSA STATUS: Part-time, Hourly Non-Exempt LEGENDS GLOBAL Legends Global is the ...

AEG

Ticket Seller

Pensacola, FL · On-site

POSITION SUMMARY The Pensacola Saenger Theatre's Ticket Seller is responsible for ticket sales to shows and events by performing the duties listed below. ESSENTIAL DUTIES AND RESPONSIBILITIES:

ASM Global

Ticket Taker

Laredo, TX

Ticket Taker DEPARTMENT: Events REPORTS TO: Director of Operations and Manager LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver ...

CM Resort, LLC

Ticket Seller 16+

North Conway, NH · On-site

$17/hr

Must know ticket booth policies. * Must know trade accounts and how to handle the various transactions. * Must obtain knowledge of POS layout for various ticket options. * Must know ticket sales ...

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All JobsTicket Jobs

Ticket information

See salary details

$10

$22

$30

How much do ticket jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for ticket in the United States is $22.41, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.44 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Ticketing Agent, and why are they important?

To thrive as a Ticketing Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with computerized reservation systems (CRS), ticketing software, and point-of-sale (POS) systems is usually required. Excellent communication, problem-solving abilities, and patience help agents effectively assist customers and resolve issues. These skills ensure accurate bookings, enhance customer satisfaction, and contribute to efficient operations in high-volume environments.

What is the difference between Ticket vs Customer Service Representative?

AspectTicketCustomer Service Representative
Primary RoleManage and resolve technical or support ticketsAssist customers with inquiries, complaints, and product information
Required SkillsTechnical knowledge, problem-solving, ticketing system proficiencyCommunication skills, empathy, product knowledge
Work EnvironmentSupport centers, help desks, online platformsCall centers, retail, online chat support
CertificationsIT certifications often preferredCustomer service training, communication skills courses

While both roles involve assisting customers, a Ticket focuses on resolving specific technical or support issues through a ticketing system, whereas a Customer Service Representative handles a broader range of customer inquiries and complaints. Understanding these differences helps in choosing the right career path or job search focus.

What are some common challenges faced by ticketing agents, and how can they be managed effectively?

Ticketing agents often encounter challenges such as handling high volumes of customer requests, managing last-minute changes, and resolving booking issues under time constraints. Effective communication, attention to detail, and proficiency with ticketing software are crucial for managing these demands. Building strong problem-solving skills and staying updated on company policies can also help agents provide efficient and accurate service, leading to a positive customer experience.

What are ticket agents?

Ticket agents are professionals who assist customers with purchasing, issuing, or refunding tickets for transportation, events, or entertainment venues. They typically work at airports, train stations, bus terminals, or box offices, helping customers with reservations, schedules, and payment processes. Good communication and customer service skills are essential for ticket agents as they frequently interact with the public. They may also handle customer inquiries, resolve issues, and provide information about policies or schedules.
More about Ticket jobs
What cities are hiring for Ticket jobs? Cities with the most Ticket job openings:
What are the most commonly searched types of Ticket jobs? The most popular types of Ticket jobs are:
What states have the most Ticket jobs? States with the most job openings for Ticket jobs include:
What job categories do people searching Ticket jobs look for? The top searched job categories for Ticket jobs are:
Ticket jobs near you
Infographic showing various Ticket job openings in the United States as of June 2026, with employment types broken down into 69% Full Time, 24% Part Time, 1% Temporary, 5% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $46,618 per year, or $22.4 per hour.

Ticket Selling Technology Leader

Long Island Rail Road

Jamaica, NY

Full-time

Posted 9 days ago

Be an early applicant

Job description

Job Title: Ticket Selling Technology Leader 
Department: Stations 
MTA Agency: LIRR 
Primary Location(s): Various   
Hourly Rate: *$59.365  
Position Classification: Safety Sensitive 
Closing Date (if applicable): Open until Filled  
About your agency: 
Chartered in 1834, the Long Island Rail Road (LIRR) is the largest, busiest, and oldest continuously operating commuter railroad in the United States. In 2024, this 24/7/365 operation served 75.5 million riders on a system that stretches nearly 120 miles – from Penn Station and Grand Central Madison in Manhattan to Montauk on the eastern tip of Long Island. 
This is a Represented Position.
 
JOB SUMMARY:
This position is accountable for the daily operation of the Railroad's Ticket Selling Machines, supporting data communications network, and direct implementation of new ticket selling technologies at stations, terminals and vending machines. Implements new customer operated ticket vending machines technology and ticket office machine technology at all staffed ticket offices and terminals. Ensures that programs sustain operation of customer operated machines at a level of reliability that is acceptable to our customers and is consistent with corporate goals and strategies. Ensures customer claims, chargebacks and seller's over/shorts are researched and processed timely and in accordance with established guidelines.
 
DUTIES AND RESPONSIBILITIES:
  • Manage and oversee annual Ticket Selling Machine (TVMs and TOMs) and mobile ticket selling application sales of approximately $684 million in cash, credit and debit sales system wide. Assign resources, reporting/auditing/banking, for ticket stock, TSM revenue, security systems, and providing ticket sales services.
  • Manage all aspects of ticket selling operations, which includes the corporate ticket stock operation, departmental policies and procedures as they relate to all aspects of ticket sales, manage the TVM "Claims" Support line and office, as well as the "Chargeback" operation
  • Develop, implement and manage programs for TVM preventive maintenance, remedial maintenance and revenue servicing and prioritize resource use. Manage, administer and monitor multiple 3rd party contracts that support operation and maintenance of the machines.
  • Manage ticket seller accounts (over/shorts) and identify issues that sellers may have. Act upon any issues with a program for employees to solve any problems they may have with ticket selling. Update and implement any new departmental policies and procedures. Oversee all aspects of ticket seller training.
  • Ensure compliance with system safety programs to include follow-up on employee accidents, employee counseling, and employee education enforcement of safety rules. Complete facility/vehicle inspections, correct deficiencies or report unsafe conditions to responsible department. Promote diversity and respect in the workplace. Develop and motivate peers and represented employees.
  • Meet and interact with customers, commuter groups, community groups and local government officials and investigate and respond to customer complaints to learn of concerns and issues, resolve problems, provide feedback and be the direct manager contact.
  • Participate in development and/or staying up-to-date on technology for the next generation of customers and employee operated ticket selling equipment. Develop technical requirements in support of corporate initiatives. Provide technical assistance and council to vendor selection committee. Work directed as related to the ticket selling systems.
  • Respond to service disruptions and/or employee emergencies or planned events on a 24/7 basis as required and implement contingency plans when warranted.
  • Select, develop and motivate personnel within the department. Provide career development for subordinates. Provide prompt and effective coaching and counseling. Responsible for discipline/termination of employees when necessary. Review performance of staff. Create a professional environment that respects individual differences and enables all employees to develop and contribute to their full potential.
  • Promote safe work practices and provide safe working conditions. Ensure a safe working environment and adherence to guidelines of company safety policies and procedures. Lead by example.
  • Perform other assignments as requested by Sr. Management.
 
REQUIRED EDUCATION AND EXPERIENCE:
  • Bachelor's degree in Business, Transportation, or related field. Demonstrated, directly related, equivalent experience, (approx. 6-7 years) and education may be considered in lieu of the degree.
  • Must possess a minimum of 2-3 years of experience working in a customer related field.
  • Must possess prior supervisory/management experience (approx. 5 years)
  • Must possess superior Customer Service skills.
  • Must possess experience with Point of Sale System technologies (IE Ticket Selling Machine/Computerized Registers, ATM's or related experience).
  • Must possess understanding of collective bargaining agreements.
  • Must possess thorough knowledge of how to identify, evaluate and improve internal controls.
  • Must possess proficient PC skills of all Microsoft applications.
  • Must possess basic knowledge of Accounting, Finance, and Public Relations.
  • Must possess a high degree of professional and personal integrity.
  • Must possess above-average ability to be versatile and adaptable to new situations on short notice.
  • Must possess the ability to understand, review, analyze and recommend enhancements to systems.
  • Must possess analytical, leadership and problem-solving skills with ability to manage project teams.
  • Must demonstrate strong, effective managerial, human relations interpersonal and communication skills.
  • Must possess human relations skills in addressing concerns of customers, local governments, agencies, other departments, employees and union officials.
 
PREFERRED QUALIFICATIONS:
  • Knowledge of operating budget policy and corporate procedures.
  • Comprehensive knowledge of the Agents and Clerks Union Agreements and related Arbitration Awards. 
WAGE PROGRESSION:
For all employees hired prior to September 25, 2014, there will be a new hire entry progression as follows: 
             
Step 1
80% Rate of Pay
$47.4920
Step 2
85% Rate of Pay
$50.4603
Step 3
90% Rate of Pay
$53.4285
Step 4
95% Rate of Pay
$56.3968
Step 5
Full Rate of Pay
$59.3650

For all employees hire on or after September 25, 2014, there will be a new hire entry progression as follows: 
 
Step 11
Step 1 – New WP 80% (1st yr)
$47.4920
Step 12
Step 2 – New WP 80% (2nd yr)
$47.4920
Step 13
Step 3 – New WP 85%
$50.4603
Step 14
Step 4 – New WP 90% (1st yr)
$53.4285
Step 15
Step 5 – New WP 90% (2nd yr)
$53.4285
Step 16
Step 6 – New WP 95%
$56.3968
Step 17
Step 7 – New WP 100%
$59.3650
 
OTHER INFORMATION: 
  • Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”). 
  • Actual salary offers may vary based on individual work experience. The annual salary range is subject to change and may be modified at the company’s discretion.
  • Employees driving company vehicles must complete defensive driver training once every three years for current MTA drivers; or within 180 days of hire or transfer for an employee entering an authorized driving position.
  • Current employees should be in their current position 12 months prior to starting a new role and must possess a satisfactory work history,
  • including attendance and discipline record.
  • Candidates selected for this position may be placed in a competitive or non-competitive class position based on their qualifications. Qualified candidates who are placed in a competitive class position are eligible for the 55-a Program.  Please indicate in your cover letter and in the upper right corner of your resume that you would like to be considered for the position under the 55-a Program.  For detailed information regarding the 55-a Program, please visit the following link https://www1.nyc.gov/site/dcas/employment/55-a-program.page  
  • LIRR: 
    • In addition to meeting the minimum requirements of the position, the selection process may include but is not limited to, a pre-screening assessment (i.e., physical, written, and/ or practical evaluation) and interview. Candidates forfeit further consideration in the process if they fail to participate in any step of the process when scheduled. Make-up dates/times will not be given. In addition, LIRR employee applicants must be in their current position for the 12 months immediately preceding the close date of this posting and must possess a satisfactory work history, including attendance and discipline record. A record of more than ten sick days without medical documentation in two of the last three years is considered unsatisfactory attendance. Not all qualified applicants are guaranteed an interview due to the competitive selection process. A medical examination and safety-sensitive drug/alcohol test may also be required.   
  • #TapYourCareers 
  • #MTACareers
 
EQUAL EMPLOYMENT OPPORTUNITY/ADA DISCLAIMER: 
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including those concerning veteran status and individuals with disabilities. 
 
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply. 
 
If you require reasonable accommodation for a medical condition or disability to participate in the job application or interview process, please notify your MTA representative once you have been contacted regarding the role.