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Ticket Jobs in Michigan (NOW HIRING)

The Ticket Company.

Ticket Event Agent

Detroit, MI · On-site

$50 - $60/hr

* Overview: We are looking for a reliable and motivated individual to join our team. In this role, you will be responsible for making regular trips to various box offices and event venues, delivering ...

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All JobsTicket JobsTicket Jobs in Michigan

Ticket information

See Michigan salary details

$9

$19

$26

How much do ticket jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for ticket in Michigan is $19.53, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $23.03 per hour, depending on experience, location, and employer.

What is a ticket agent?

Ticket agents are professionals who assist customers with purchasing, issuing, or refunding tickets for transportation, events, or entertainment venues. They typically work at airports, train stations, bus terminals, or box offices, helping customers with reservations, schedules, and payment processes. Good communication and customer service skills are essential for ticket agents as they frequently interact with the public. They may also handle customer inquiries, resolve issues, and provide information about policies or schedules.

What are the key skills and qualifications needed to thrive as a ticketing agent, and why are they important?

To thrive as a Ticketing Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with computerized reservation systems (CRS), ticketing software, and point-of-sale (POS) systems is usually required. Excellent communication, problem-solving abilities, and patience help agents effectively assist customers and resolve issues. These skills ensure accurate bookings, enhance customer satisfaction, and contribute to efficient operations in high-volume environments.

What are some common challenges faced by ticketing agents, and how can they be managed effectively?

Ticketing agents often encounter challenges such as handling high volumes of customer requests, managing last-minute changes, and resolving booking issues under time constraints. Effective communication, attention to detail, and proficiency with ticketing software are crucial for managing these demands. Building strong problem-solving skills and staying updated on company policies can also help agents provide efficient and accurate service, leading to a positive customer experience.

What is the difference between Ticket vs Customer Service Representative?

AspectTicketCustomer Service Representative
Primary RoleManage and resolve technical or support ticketsAssist customers with inquiries, complaints, and product information
Required SkillsTechnical knowledge, problem-solving, ticketing system proficiencyCommunication skills, empathy, product knowledge
Work EnvironmentSupport centers, help desks, online platformsCall centers, retail, online chat support
CertificationsIT certifications often preferredCustomer service training, communication skills courses

While both roles involve assisting customers, a Ticket focuses on resolving specific technical or support issues through a ticketing system, whereas a Customer Service Representative handles a broader range of customer inquiries and complaints. Understanding these differences helps in choosing the right career path or job search focus.

What are the most commonly searched types of Ticket jobs in Michigan?

The most popular types of Ticket jobs in Michigan are:

What are popular job titles related to Ticket jobs in Michigan?

For Ticket jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Ticket jobs in Michigan look for?

The top searched job categories for Ticket jobs in Michigan are:

Ticket jobs near you
Infographic showing various Ticket job openings in Michigan as of August 2026, with employment types broken down into 68% Full Time, 22% Part Time, 3% Temporary, 5% Contract, and 2% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $40,632 per year, or $19.5 per hour.

Ticket Agent - LMC

Ludington, MI • On-site

Mormac Marine Group Inc Defunct
See more jobs at Mormac Marine Group Inc Defunctexternal

$14/hr

Other

Retirement

Re-posted 8 days ago

Job description

The SS Badger is a coal-fired passenger and vehicle ferry that has been in service on Lake Michigan since 1953. The ship shuttles between Ludington, Michigan, and Manitowoc, Wisconsin, 62 miles, connecting U.S. Highway 10 between those two cities.
We have an exciting opportunity for a Ticket Agent for Lake Michigan Carferry. Starting pay for this role is $14.00/hour. This position also receives holiday pay, 401K, and the opportunity to earn an end-of-season bonus of $0.50 for every hour worked during the sailing season. ferry assists in obtaining this document.
Job Summary:
This shore position is responsible for assisting passengers with reservations and boarding the vessel. Possibly being the first voice that connects a passenger to the Badger experience, you will be making reservations for families in a friendly and helpful manner. Working inside, your responsibilities include processing tickets, answering phones, making reservations, and issuing gift certificates. You will also be working outside and are responsible for checking passengers and vehicles in and directing them on how to board the ship. Excellent communication skills, telephone skills, being able to communicate clearly and assisting passengers in a friendly and helpful way is necessary for Ticket Agents. Fulltime and Part-time positions are available. These flexible hours are a mix of both morning and evening shifts. Cashier experience is a plus.
Ticket Agents play a key role for our customers' experience every day and must provide professional, friendly, and courteous guest interactions and guest services. In addition to maintaining our vision by adhering to our values, this position must provide the highest level of service to our guests while maintaining a professional and friendly demeanor.
Direct Supervisor: Reservation & Ticket Office Manager
Primary Responsibilities:

  • Providing excellent Customer Service
  • Making Reservations
  • Checking In Passengers and Vehicles
  • Cash Handling
  • Answering Phone Calls
  • Maintaining a professional and fun work environment
  • Help maintain a secure work environment

Credential, License / Endorsement, and Certificate Requirements:
Transportation Worker Identification Card

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