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Ticket Manager Jobs in Michigan (NOW HIRING)

IBM ACE and MQ Engineer/ Admin

Auburn Hills, MI · On-site

$50 - $65.25/hr

Ticket Management * Break Fix and Recovery (Configuration changes only) * Service Request Management * Problem Management (RCA Incidents for permanent fixes) * Vulnerability remediation and SII ...

Maintaining a good ticket management (request, incident, security topics). * Managing stock on your site. * Quality * CMDB maintaining a good quality of the information of the site (IPAM, Computer ...

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Ticket Manager information

See Michigan salary details

$9

$19

$26

How much do ticket manager jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for ticket manager in Michigan is $19.53, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $23.03 per hour, depending on experience, location, and employer.

What is a ticket manager?

Ticket Managers are professionals responsible for overseeing all aspects of ticket sales and distribution for events, such as concerts, sports games, or theater productions. Their duties typically include managing ticket inventory, setting prices, coordinating with vendors or ticketing platforms, and ensuring a smooth experience for customers purchasing tickets. They also handle customer service inquiries related to ticketing and may work closely with marketing teams to promote events. A Ticket Manager plays a crucial role in maximizing event attendance and revenue while maintaining a positive customer experience.

How does a ticket manager typically collaborate with event organizers and vendors during the planning and execution of an event?

A Ticket Manager works closely with event organizers to determine ticket pricing, seating arrangements, and sales strategies, ensuring the ticketing process aligns with the event's goals. They also coordinate with vendors, such as box office software providers and payment processors, to ensure smooth ticket sales and secure transactions. Throughout the event, Ticket Managers communicate regularly with both internal teams and external partners to resolve issues quickly and provide attendees with a seamless experience. This collaboration is essential for managing inventory, reporting sales, and addressing customer inquiries efficiently.

What are the key skills and qualifications needed to thrive as a ticket manager, and why are they important?

To thrive as a Ticket Manager, you need experience in event ticketing operations, knowledge of box office procedures, and often a bachelor’s degree in business or a related field. Familiarity with ticketing software platforms like Ticketmaster or Eventbrite, as well as CRM systems, is typically required. Strong organizational abilities, customer service skills, and attention to detail make someone stand out in this role. These competencies ensure efficient ticket sales, positive guest experiences, and smooth event operations.

What are the most commonly searched types of Ticket jobs in Michigan?

The most popular types of Ticket jobs in Michigan are:

What cities in Michigan are hiring for Ticket Manager jobs?

Cities in Michigan with the most Ticket Manager job openings:

Infographic showing various Ticket Manager job openings in Michigan as of August 2026, with employment types broken down into 82% Full Time, 13% Part Time, 2% Temporary, 2% Contract, and 1% Nights. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $40,632 per year, or $19.5 per hour.

$14/hr

Other

Retirement

Re-posted 19 hours ago


Job description

The SS Badger is a coal-fired passenger and vehicle ferry that has been in service on Lake Michigan since 1953. The ship shuttles between Ludington, Michigan, and Manitowoc, Wisconsin, 62 miles, connecting U.S. Highway 10 between those two cities.
We have an exciting opportunity for a Ticket Agent for Lake Michigan Carferry. Starting pay for this role is $14.00/hour. This position also receives holiday pay, 401K, and the opportunity to earn an end-of-season bonus of $0.50 for every hour worked during the sailing season. ferry assists in obtaining this document.
Job Summary:
This shore position is responsible for assisting passengers with reservations and boarding the vessel. Possibly being the first voice that connects a passenger to the Badger experience, you will be making reservations for families in a friendly and helpful manner. Working inside, your responsibilities include processing tickets, answering phones, making reservations, and issuing gift certificates. You will also be working outside and are responsible for checking passengers and vehicles in and directing them on how to board the ship. Excellent communication skills, telephone skills, being able to communicate clearly and assisting passengers in a friendly and helpful way is necessary for Ticket Agents. Fulltime and Part-time positions are available. These flexible hours are a mix of both morning and evening shifts. Cashier experience is a plus.
Ticket Agents play a key role for our customers' experience every day and must provide professional, friendly, and courteous guest interactions and guest services. In addition to maintaining our vision by adhering to our values, this position must provide the highest level of service to our guests while maintaining a professional and friendly demeanor.
Direct Supervisor: Reservation & Ticket Office Manager
Primary Responsibilities:

  • Providing excellent Customer Service
  • Making Reservations
  • Checking In Passengers and Vehicles
  • Cash Handling
  • Answering Phone Calls
  • Maintaining a professional and fun work environment
  • Help maintain a secure work environment

Credential, License / Endorsement, and Certificate Requirements:
Transportation Worker Identification Card