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Ticket Manager Jobs in Rochester, MI (NOW HIRING)

IBM ACE and MQ Engineer/ Admin

Auburn Hills, MI · On-site

$50 - $65.25/hr

Ticket Management * Break Fix and Recovery (Configuration changes only) * Service Request Management * Problem Management (RCA Incidents for permanent fixes) * Vulnerability remediation and SII ...

Site SA Assistant

Detroit, MI · On-site

$110K/yr

Additionally, you will log, manage and resolve all incidents and service requests in the Ticket Management System (currently Service Now); initiate, track, and document all configuration changes for ...

Additionally, you will log, manage and resolve all incidents and service requests in the Ticket Management System (currently Service Now); initiate, track, and document all configuration changes for ...

Additionally, you will log, manage and resolve all incidents and service requests in the Ticket Management System (currently Service Now); initiate, track, and document all configuration changes for ...

Event Staff

Detroit, MI · On-site

$14.75 - $19.75/hr

E. Management is currently hiring event security, part time ushers, ticket scanners and securityto work at Ford Field and other venues in the Detroit area.Company DescriptionS.A.F.E. (Security ...

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Ticket Manager information

See Rochester, MI salary details

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How much do ticket manager jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for ticket manager in Rochester, MI is $20.63, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $24.33 per hour, depending on experience, location, and employer.

What is a ticket manager?

Ticket Managers are professionals responsible for overseeing all aspects of ticket sales and distribution for events, such as concerts, sports games, or theater productions. Their duties typically include managing ticket inventory, setting prices, coordinating with vendors or ticketing platforms, and ensuring a smooth experience for customers purchasing tickets. They also handle customer service inquiries related to ticketing and may work closely with marketing teams to promote events. A Ticket Manager plays a crucial role in maximizing event attendance and revenue while maintaining a positive customer experience.

How does a ticket manager typically collaborate with event organizers and vendors during the planning and execution of an event?

A Ticket Manager works closely with event organizers to determine ticket pricing, seating arrangements, and sales strategies, ensuring the ticketing process aligns with the event's goals. They also coordinate with vendors, such as box office software providers and payment processors, to ensure smooth ticket sales and secure transactions. Throughout the event, Ticket Managers communicate regularly with both internal teams and external partners to resolve issues quickly and provide attendees with a seamless experience. This collaboration is essential for managing inventory, reporting sales, and addressing customer inquiries efficiently.

What are the key skills and qualifications needed to thrive as a ticket manager, and why are they important?

To thrive as a Ticket Manager, you need experience in event ticketing operations, knowledge of box office procedures, and often a bachelor’s degree in business or a related field. Familiarity with ticketing software platforms like Ticketmaster or Eventbrite, as well as CRM systems, is typically required. Strong organizational abilities, customer service skills, and attention to detail make someone stand out in this role. These competencies ensure efficient ticket sales, positive guest experiences, and smooth event operations.

What cities near Rochester, MI are hiring for Ticket Manager jobs?

Cities near Rochester, MI with the most Ticket Manager job openings:

Infographic showing various Ticket Manager job openings in Rochester, MI as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $42,910 per year, or $20.6 per hour.

Ticket Scanner - Saint Andrew's Hall

Live Nation Entertainment, Inc.

Detroit, MI • On-site

Part-time

Re-posted 19 days ago


Live Nation rating

7.1

Company rating: 7.1 out of 10

Based on 142 frontline employees who took The Breakroom Quiz

12th of 52 rated entertainment


Job description

Job Summary:
Job Summary:
WHO ARE WE?
Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.
Live Nation's Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it's no wonder we are certified as a Great Place to Work organization and one of People Magazine's "50 Companies that Care". We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.
WHO ARE YOU?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
WHAT THIS ROLE WILL DO
  • Responsible for greeting guests and scanning guest tickets, managing guest access issues, and escalating to a supervisor/manager when appropriate
  • Operate ticket scanners, printers, other equipment as needed
  • Deliver exemplary customer service to maintain customer loyalty
  • Maintain order and ensure adherence to safety rules
  • Refuse admittance to undesirable persons or persons without correct tickets or passes
  • Examine tickets or passes to verify authenticity or designation, using criteria such as seating location, color or date issued, and direct appropriately

WHAT THIS PERSON WILL BRING
Required:
  • Acute sense of judgment, tact, and diplomacy
  • A strong sense of teamwork and ability to execute programs
  • Ability to work late hours
  • Flexible schedule
  • 3 years' work experience interacting with people in a positive environment
  • Read, write, and speak English fluently
  • Must be able to lift or move up to 25 lbs. using proper lifting techniques
  • Tolerance of all cultures, music, and art forms

Preferred:
  • Cash handling experience
  • Experience recognizing valid IDs
  • Experience in a live music environment
  • Experience using metal detection equipment
  • EMT or other medical background

Physical Demands/Working Environment:
  • Working environment is fast paced, often loud and stressful
  • Position requires extended periods of prolonged standing and working on your feet
  • Must be able to lift or move up to 25 lbs. using proper lifting techniques

EQUAL EMPLOYMENT OPPORTUNITY
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

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